Novotel Cusco Hotel
Reviews - Novotel Cusco Hotel
Read 261 additional reviews of Novotel Cusco Hotel at TripAdvisor.
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Historical Traveller Reviews of Novotel Cusco Hotel
Very pleased with Novotelfrom CanadianIslanders
Novotel? No thanks.from cousinM
We Loved this hotelfrom Mayazteca
No surprises from an Accor Hotel. With a historic touch.from A TripAdvisor Member
ROOMS. The first time, we stayed in the non-colonial (contemporary) room. We were given the 2nd floor which was obviously a smoking room. I asked for a change and they moved us up to the 5th floor overseeing a nice courtyard. It was a bed room with twin beds as they say it is their only non-smoking room available. When we returned the 2nd time, they upgraded us to a colonial room on the 3rd floor. It is a little small but definitely has much more character than the contemporary rooms. This time, we got a matrimonial bed! It is good that they got it right the second time round.
HOTEL COMMON AREAS. The courtyard of this hotel is beautiful. You have to give credit to Novotel for preserving this the facade of this hotel. It is here where you can also do your wireless internet....if you have a notebook of your own.
BUSINESS SERVICE. I don't think the hotel is well-equipped for business services. My office needed to send me a couple of faxes. They have to fax it a couple of times before I managed to get all my pages.
LOCATION. Great location. It is within walking distance to the Main Square and all the main attractions in town.
STAFF. The front office desk staff, on the whole, looks a little harrassed but professional. The bell-boys and doormen are all professional.
BREAKFAST. Good breakfast spread. Something you would expect from an Accor hotel.
An excellent value, well located and great servicefrom Girloadventure
-- The atmosphere here is less "Best Western" that some posts would have you believe. The lobby area is positively charming and high end, complete with tea. (See photo of lobby which is also weher breakfast buffet is served). The cheapy, poly blend sheets seem to be standard in Peru, so don't expect a Heavenly Bed but service is professional, dignified and similar to a Starwood, Hilton, Marriott in USA.
--Room service is free. In other words, food and drink via room service is the same price as going to the restaurant yourself. No service fee, no padded menu prices. Nice to know after a long day of trekking.
-- Avoid the 1st and 2nd floor rooms in the new part of the hotel. The 1st floor is more like a basement. The second is right at street level. Both floors are dark-ish and smell musty.
--Stay here for $165 or so a night and have a drink at the Hotel Monasterio which is up the street a block or two, thus enjoying the Orient Express hotel splendor but not paying the $500+ a night they charge for somewhere to sleep!
--Very quiet place, other guests seemed to be part of tour groups from UK, USA, etc. Middle aged, older and families.
Highly Recommendedfrom bantin
The room was just OKfrom givemesunshine
Perfect with two minor exceptionsfrom A TripAdvisor Member
- oxygen readily available (this is a must!)
- amazingly polite and helpful concierges
- clean and spacious rooms
I only have two small grips:
- I made reservations over the internet with the use of my name and credit card for my six year old son and myself. The confirmation over e-mail and the name at check in time used the name of my son. This was quite surprising!! I did the research, made they payments and and was the responsible adult here. But Novotel Cusco chose to use the male name on all of the reservations and confirmations. I considered this an insult. Please do get into the 21st century.
- While there, I purchased a card to use over the Internet for $5.00. Unfortunately, their internet connection was spotty and often down! Upon asking for a refund, they refused to give me my money back. This was a waste of money - it was small, but still... if I pay for an hour of Internet time, I would like to use it. If the connections are down, it is only fair to get a refund.
Other than that, it is a great hotel. Internet users and women beware!
This hotel has great stafffrom yaz4ever
Obviously we highly recommend this hotel to anyone who is looking for value for money. Can't go wrong here.
Great Hotel!from Promethius
Top Local Tips for Cusco
paso horses - train to Macchu Piccu The tourist train to Macchu Piccu is just sth young people should better avoid. It takes more than 4 hours and it is not an interesting trip at all. It is overpriced. Just avoid it. It is much better to go to Ollantaytambo by car which would take 1.5-2 hrs and then get on the train there. From there Maccu Piccu is just 45 minutes or so and thus you would save time and avoid the boring train trip at much reasonable cost. In essence, if you have already stayed in Cuzco 1 or 2 nights, it is much better to spend the rest of your stay at Urubamba. It is closer to Maccu Piccu, Pisac, Ollaylatambo, and other activities. Even if you dont have any horseriding experience, try a horse range to experience horseback riding in the Salina mountains region with Paso horses. They are so lovely, comforty, and you cannot experience this somewhereelse.There are a couple of ranges, all in Urubamba. Horseriding was best part of my all Peru trip.
Sacsayhuaman Fortress This is a "must-see" Inca construction on the outskirts of Cusco, the Incan capital. The site is huge and the stones are enormous - some are so large they beggar belief.
Hotel Van We used the hotel van to and from the airport. They were always there on time and it was convenient.
Other names for Novotel Cusco Hotel
- novotel cusco
- cusco novotel
- accor cusco
- Address: San Agustín 239 - Cusco - Peru
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