Hotel Monasterio, Cusco
Reviews - Hotel Monasterio
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
Read 479 additional reviews of Hotel Monasterio at TripAdvisor.
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Historical Traveller Reviews of Hotel Monasterio
a unique hotelfrom AZVoyager
Spectacular Hotelfrom Jose_Cuzco
The rooms are beautifull and the people the best.
No more words for an excellent service.
s best hotels ~ superlative service and sublime ambiancefrom talkingbean
Disappointing Roomsfrom jackiemUK
The first room we were allocated (Room 408) was tiny. The picture I have included is taken from outside the door to try and fit it all in. I did fill in the questionnaire and have suggested that because of the size of the room this is used only as a single.
We complained and we moved to Room 122 which intially looked a far better option. However we were soon to discover that one of the hotels main air ducts runs underneath the floor and the room was a constant 28 centigrade even with the airconditioning on. In addition this was very noisy.
When we returned from Machu Picchu we were allocated Room 309 which, like Room 122, is in the newer wing. The heat was not quite so bad here - just 26 degress which was lucky as there was no airconditioning.
Whilst we appreciate that this is built in an historical landmark I think that for the price the rooms were very disappointing and would highly recommend upgrading if you plan to stay here.
Everything else about the hotel is exceptional - the food (whilst limited choice for dinner) is of good qaulity and the service is exceptional in both the restaurant and the bar.
Watch out for the fishfrom odysseytaker
Half of our tour group suffered from food poisining (myself and husband included)the night of and day after we checked in. We are quite certain it was from lunch served to us in the hotel restaurant on the first day. I believe that hotel management was aware of this situation, but did nothing to assist us as we recovered. Two members of our tour sought medical assistance from the hotel doctor.
My stay was largely colored by my illness and my tour company's and hotel's lack of response. Although the suite was the nicest of our rooms, the overall feel of the hotel was old and worn. My contact with hotel staff was minimal. House keeping staff seemed very pleasant. Given the destination, I'm not sure you'll find much better in Cusco.
My opinion differs with you regarding the food poisoning. We have a contract with a laboratory, and food samples are taken 3 times a week at random for analyses and report. All our staff is very hygiene orientated, and part of our Human Resources budget is dedicated to training programs of this kind.
The Doctor, who visited you on January 5th, if our traces are correct, was not the Hotel Doctor, but the one recommended and called directly by your Tour Company. This Doctor is not obliged to give us a report on his guest’s visits, at the opposite of the Hotel Doctor, so we can do a direct follow up with our guests.
I would like to remind this Trip Advisor Member that acute mountain sickness symptoms, can begin anytime between 4 to 96 hours after the ascent and arrival on the site, and include headache, desydratation, vomiting and nausea,sleep disturbances.
Beautiful hotel but terrible conditionsfrom ko1050
This place could be 5 star but they need new management.
Air conditioning cannot be installed in these rooms because of National Institute protection. nevertheless, we obtain authorization to install automatic sunroof windows, and so improving the air flow.
World Class Hotelfrom jhmvis
Close to Plaza De Armas-great shopping. Take USD and lots of it. Silver, Gold, Handicraft, Alpaca Fashions. Restaurants everywhere.
Be prepared for two things: Altitude sickness and street kids.
Altitude Sickness: Coca tea and Coca candy will help. Advise getting altitude pills from the local pharmacy. Go slow...your heart will pound and you may feel lightheaded - if you need oxygen take it-you will feel better.
Street Kids: "God love them" They will try to sell you whatever they are carring. They don't take "NO" for an answer and they never go away.
The place to stay in Cusco.from hhl
The hotel is located in a quiet square, just behind the main square of Cusco. The Monestario is extremely majestic and very peaceful. The 16th C. two-story stone cloistered monestary surrounds a beautiful garden. The dramatic lighting, elegantly appointed rooms, stone floors, crisp linen service, stand to attention servers, period paintings and furnishings, make this a special place. There aren’t great views from the rooms. Naturally having been a cloistered monastery the views are to the inside and back is to the world.
The service is formal but very good, personal and efficient. Great bed linens and room amenities, including fresh flowers and fruit or chocolates with a note from the manager. The fresh baked morning breads were excellent and all the food very good - how do they do this at 11,000'? Both dining rooms were beautiful.
The business center is small but has fast Internet service. Going up the stairs at 11,000’ is your work out facility. The tour desk will take care of any difficulties or needs. This is not a tour group hotel.
We did check out the Liberator and I did not care for the busy street location. We’d always return to the Monestario.
First class in every wayfrom JRLP
Top Local Tips for Cusco
How to cope with the altitude Take it easy on your 1st day & don't drink too much alcohol. We felt great following this advice
Macchu Picchu We were told at the hotel that you could pay the entrance fee into Macchu Picchu in either US dollars or Peruvian Soles. However, when we got there they wouldn't accept US dollars--only Peruvian Soles. We managed to exchange our US dollars into Soles, but paid an expensive price to do so.
Street Vendors There are lots of women and children wating outside the Hotel wanting to sell you anything...they are very persistent and pushy. Got to be annoying, however I woudn't let this deter you from staying at The Monasterio. SImply say no and move on...
Other names for Hotel Monasterio
- monasterio hotel cusco
- hotel monasterio
- Address: Palacio Plazuela Las Nazarenas 136 - Cusco - Peru
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