Hotel das Cataratas, Foz Do Iguacu
Reviews - Hotel das Cataratas
- Age Group: 60 +
- From: United States
- Traveller type: Luxury Traveller
Read 539 additional reviews of Hotel das Cataratas at TripAdvisor.
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Historical Traveller Reviews of Hotel das Cataratas
Unique experiencefrom Ozgraeme
We are so glad that we gave the hotel the benefit of the doubt since we had a truly wonderful experience. The staff were attentive and gave us assistance when needed. And there was always someone to bring drinks pool side with a smile!
If you would like to wake up with a view of the falls and look out of your hotel window and discover toucans in the tree outside; if you would like to discover iridescent humming birds in the hibiscus just 20 meters from the swimming pool, then do what we did: forget about the expense and enjoy it.
Yes, the hotel is expensive and is not for the budget traveller, but shop around a few web sites and you can get a deluxe room for not much more than the standard room price. It is in colonial architecture with dark parquetry floors, but this is part of the atmosphere.
Forget about pre-buying the room with a package tour; you will do better using the tour operator in the hotel and you can decide where to go when you know what the weather is offering. There is a drought at present and with the reduced volume of water in the Iguazu River several of the trips on the standard guided tour schedule are not worth taking. The local operator advised us what to do and we were rewarded with a great experience.
Avoid this placefrom lottierob
The Tropical is, indeed, wonderfully situated right by the falls, and the exterior of the building and the grounds are beautiful. However, the hotel does not by any means live up to its spectacular appearance, and is ridiculously over priced.
Our superior room was large but drab, in need of a coat of paint, with no drawers and inadequate hanging space (only 4 coat hangers provided). The bathroom was small and ill equipped, there was nowhere to hang towels or to put soap. The room was oppressive because of the poor airconditioning system which could not cater for individual rooms but was set for the whole floor, so hard luck if you wanted a cooler room than the person next door.
The worst part, though, was the food which was truly awful and incredibly expensive. At breakfast, we swore the fruit juice had been watered down, the coffee was self-served from urns like some cheap canteen, cornflakes soft, etc. The evening buffet was appalling and we spent £25 on the worst bottle of wine i've tasted for many years. The trouble is that the hotel is the only place to eat in the evening as it's set several miles from the nearest facilities so there is no alternative. Also, it seems only to be focussed on the tour groups who only stay for a day or so and the food is targetted accordingly.
We found the hotel policy curmudgeonly in many ways. For example, I was refused the use of an iron, for the first time ever, and told I would have to send my clothes to laundry service and pay for them to be done. Also, we noticed that the signs advertising the Happy Hour - with its great choice of one cocktail- were religiously removed at 6.29 p.m every evening to stop anyone going a minute over time.
Finally, the hotel charges for any organised trips were just exhorbitant and we ended up hiring the driver who'd brought us from the airport to take us over the Agentinian side. This saved us over $50 and gave us complete flexibility.
Incidentally,on that day we went to the Sheraton. Ugly looking but far superior in every other respect and we had a superb lunch there, too. Do yourself a favour and stay there instead or, probably even better, stay at one of the hotels outside the parks which are much, much cheaper and all provide services or drivers to take you into the parks.
Without question the place to stay if you visit Iguacufrom TAMemberUK
Our room was airconditioned, clean (no damp smell), spacious and well furnished, the bathrooms were large and modern, the beds comfortable, the room had a balcony overlooking the pool. Yes the furniture and floor was dark wood but this is a colonnial hotel that is the style - this hotel has a lot of character. The pool area is a great place to relax after a days exploring the falls/jungle .
Following the other reviews we were prepared for surley staff and no service - We found NO PROBLEM with service, the staff were friendly and whilst appreciative of attempts of Portuguese would more often than not reply in English. I can't offer comment on indoors evening meal dining but we had an excellent BBQ outside by the pool on our first night. There was excellent choice at the BBQ and the quality of the food was great. We had one brief experience with a grumpy waiter who initially reluctantly showed us to our table but what the hell we ended up with a different waitor and never saw him again we were well looked after in the end. The buffet breakfasts had good choice of standard fare (Fruit, cereal, pastries, eggs, bacon etc) and you could choose to sit on the terrace overlooking the falls.
Iguacu Falls is an amazing place of outstanding natural beauty. This hotel is the only one located within the national park and on the Brazilian side unquestionably commands the best views of the falls. The advantage of this hotel is that you can visit the falls as often as you like morning noon and night from various viewing platforms, there is a clock tower within the hotel that offers a good elevated view. The hotel is architecturally splendid and with its classic colonnial features blends into its surrounding landscape perfectly unlike the grey concrete of the Sheraton located on the Argentinian side of the falls.
t know what everyone is complaining about!from AntKazStoke
The views you get of the falls are awesome and right on your doorstep. It's not damp at all and the rooms are brilliant, clean, comfortable and large. Also the pool is a fantastic retreat after a day by the falls. We had 1 grumpy waiter but everyone else was lovely and very helpful.
If you get chance then you should stay here - it's much more enjoyable and has more charm and character than a big chain hotel like the sheraton. Plus you're much closer to the falls so the view is considerably better.
Well located hotel, just a shame about the servicefrom UKTAdvisor
We had an initial problem with our room in that we had reserved a double, then at check in the staff member gave us our keys and after a 5 minute trek to the room, we found that we had been given a twin room. The rooms were not luxurious, old wooden furniture & a dark, 'bunker' like sitting room that we used as a luggage store in the end. Our room certainly needed a refurbishment.
The food was okay, nothing special. Breakfast was served on a lovely sun terrace overlooking the falls which was very nice.
So in conclusion I would recommend the hotel purely for its location. After the park closes and all the 'outside tourists' go home, you can just wander freely and enjoy the falls at dawn/dusk/whenever! But be prepared for surly service and mediocre food. I optimistically filled in a customer survey form at the end of our stay, but I think they have a secret room where they store them all and gather dust....
Great Locationfrom A TripAdvisor Member
The hotel, however, is unnecssarily and ridiculously expensive. The food is atrocious and also ridiculously expensive. The rooms are adequate. The service is mediocre. Overall you cannot beat the location but it is best to hire a driver to take you to the nearby city of Iguacu for lunch and especially dinner. Contrary to the prices at the hotel hiring a driver is relatively inexpensive.
Being able to walk outside at night and see the sun set, and then the moon over the falls, was outstanding.
The hotel is older, sort of like a tropical Greenbrier, with large rooms and great service. Perhaps some of the rooms have not been redone, I do not know. Our room was completely redone.
The food is adequate although not great.
Iguacu Falls is a destination in itself, not just a side trip although it certainly makes a good one.
Antique hotel, great servicefrom A TripAdvisor Member
Nestled in the middle of the subtropical jungle in southern Brazil, it borders the Parana river with an unmatched view of the Iguaçu falls.
It's the kind of hotel you want if you don't care much of the service and food (which are actually quite nice), if you want to feel secluded and if you are planning in staying there for more than a couple of days.
We got the opportunity of seeing all sorts of animals (from deer to tucans) in the wild a few yards from the hotel which war rather a nice feeling.
Great Location ..from TonyDW
Top Local Tips for Foz Do Iguacu
What to wear We were advised to take waterproofs to wear to the Falls. When we arrived we soon realised that this was totally unnecessary - it was 92 degrees! Although on the boat trip, which I definitely recommend, you do get soaked, you never get cold and dry off reasonably quickly. You will swelter in a raincoat and i'm sure would feel uncomfortable. Shorts, t-shirt and trainers is the best and make sure you have high sunscreen.
Magnificent Falls lovely old hotel Try to match up the domestic airport of arrival and departure with the starting point. IE: If you are coming in from BA Argentina choose the Ushuaia airport in Argentina and then take a taxi across the border into Brazil. Whatever you do don't get into BA international and then have to struggle with your bags and a long expensive taxi ride into BA Aeropark domestic terminal. However if you are coming in from Sao Paulo or Rio choos the Ushuaia airport in Brazil and a short taxi ride to the hotel.
The falls Take a helicopter ride - $60 for 10 mins per person!! And see both sides, the Argentinian side has the best views and boat trips
Other names for Hotel das Cataratas
- tropical das cataratas
- hotel tropical das cataratas
- hotel das cataratas
- das cataratas hotel
- Address: Parque Nacional de Iguacu - Foz Do Iguacu - 85863-000 - Brazil
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