Sheraton Libertador Hotel, Buenos Aires, Argentina

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Sheraton Libertador Hotel Buenos Aires

Traveller Reviews

     Rating

1/10

Official Contact Details - Sheraton Libertador Hotel

  • Address: 690 Avenue Cordoba Downtown - Buenos Aires 1054 - Argentina
  • Phone: 4321 0000
  • Email:
  • URL: http://www.starwoodhotels.com/
  • Hotel Class:
  • Rooms: 200

"I stayed at the Sheraton Libertador Buenos Aires. I want to share some good......"

Reviews of the Sheraton Libertador Hotel

1 reviews
Review this Hotel

Rating:

1/10
Worse check-in ever! Never again.
Submitted by: Hilarion Martinez in Mar 2006
  • Age Group: 41 - 50
  • From: United States
  • Business Traveller
I stayed at the Sheraton Libertador Buenos Aires. I want to share some good points and recommend areas where improvement is necessary. (1) The reservation process was superb, especially the follow-up contacts with the dir. of reservations at the Sheraton Libertador. (2) The check-in process was a disaster. My experience was saved by a superb and concerned bellboy who realized that SPG Gold members needed special care. There was no organization (maybe 50 persons) crowding the desk area with no order. I had asked the bellboy for the SPG desk and he had directed me to that side of the counter. I waited there patiently but soon realized the young woman serving that side of the desk paid no attention to the SPG check-in sign and served whomever thrusted their documents to her first. Total chaos. Because I speak Spanish I kindly leaned forwar and asked if I was in the right place for SPG check-in (should be quick and simple). She, in a rude and loud voice (that others could easily...... Read more
25 out of 29 readers found this review helpful
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