Mantra on Murray Hotel, Perth, Australia

 

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Mantra on Murray Hotel, Perth

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Rating

1.0/10
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Official Contact Details - Mantra on Murray Hotel

  • Address: 305 Murray Street - Perth - Western Australia - 6000 - Australia
  • Phone: 61 8 93477000
  • Email:
  • URL: http://www.pacificinthotels.com
  • Official Website:
  • Hotel Class: 1 star

"The booking was made through a third part web site and was prepaid for a week's stay for an..."

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Reviews - Mantra on Murray Hotel

1 review (Showing 1 - 1)
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Rating:

1/10
Bad attitude
Submitted by: Tim in 10/30/07
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Family Traveller
The booking was made through a third part web site and was prepaid for a week's stay for an employee of the company I work for. Due to the plane arriving late the arrival at the accommodation was very late at night. Being tired they went straight to the room to rest. The one night's stay proved to be unsatisfactory. The room was very small (a studio) and spartan. Due to his stay being a week, he went to reception to ask if he could pay for an upgrade to a better accommodation within the Pacific Suites. His request was rudely met and the receptionist on duty virtually said that because he had booked (and prepaid I reiterate) through a third party site (the booking that they had honoured the night before so it was therefore perceived as legitimate) they would not attempt to find alternative accommodation he would have to just "lump it". I shallnot be booking staff into this accommodation again.
 
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