Shangri la Hotel Sydney, Sydney, Australia

 

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Shangri la Hotel Sydney, Sydney

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Rating

4.0/10
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Official Contact Details - Shangri la Hotel Sydney

  • Address: 176 Cumberland Street - Sydney - New South Wales - 2000 - Australia
  • Phone: 2 9250 6000
  • Email:
  • URL: http://www.shangri-la.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 563

"The Shangri-La in the Rock's area of Sydney is a 5 star hotel with some serious 3 star issues. I..."

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Reviews - Shangri la Hotel Sydney

1 review (Showing 1 - 1)
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Rating:

4/10
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Submitted by: Mac in 07/26/06
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Business Traveller
The Shangri-La in the Rock's area of Sydney is a 5 star hotel with some serious 3 star issues. I stay there frequently on business and have to say that when it comes to service, this hotel is not in the ball park of it's star rating. Reception staff will stand chatting whilst a line of harried travellers wait to check in, they have all the time in the world - even if YOU don't. Room service is over priced, arrives lukewarm if you're lucky and lacks the flavour and visual appeal of even a McDonalds Happy Meal. Sadly check out is worse than check in, leave at least 45 mins to an hour the morning of checkout, service is slow and make sure you check your bill - I have had 9 things on my bills in 3 months that had nothing to do with my room. In short, the Shangri-La is yet another hotel that fails to realise that business' can take their money elsewhere, they don't need to pay through the nose for substandard service.
 
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