We found the Sorrento to be a great experience all round. The service and attention was superb and the hotel, fresh from some renovations, was luxurious and comfortable in an updated '20s/'30s sort of way. If you're a walker, like my wife and I are, then it's well located but if you're not then you might find it a bit less central. The rooms were great and we had a funky swivelling (huge) round window in our bath - very nice. The only thing that keeps me from giving it a 9 or 10 is that the restaurant, the Hunt club, while very good is not quite at the same level. But the concierge was more than superb in recommending some other locations - all fabulous.