Continental Plaza Hotel

, Seattle, United States
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Continental Plaza Hotel

, Seattle
2500 Aurora Ave N - Seattle - Washington - 98109 - United States Hotel Website | 206-284-1900
2 Traveller

Reviews - Continental Plaza Hotel

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fresh fish and good services Hotel was good very clean the service is good

Horrible experience with SEATTLE CAR RENTALS we had a terrible experience with SEATTLE CAR RENTALS company. My boyfriend and I went to seattle for his sister's graduation, and we planned to rent a car for 5 days. This is the company we found on the airport shuttle board.very small company.a hispanic guy came and picked us up.he took us to a plaza, i was wondering by not seeing any significant signs of the company. he took us in, there was one lady sitting at the desk. they seemed in a hurry to pursuade us to rent a car. and they told us, they have a 2007, TOYOTA RAV 4 available not, with more than 70,000miles. and the rate will be $65 per day. and total is about $300,no more than $400. then we thought its a good deal.so.We signed the paper work. and in addtion, my boy friend clearly told them, he does have his insurance, so there is no need to add insurance. and the lady was smiling and saying"OKOK,we know". After they handed the car to us,they did not check the gas, did not check the damage, and did not check the condition of the car. I was curious by then, so i asked them,"why don't you check the car's condition?". and he told me, everything is in the system. I was surprised and worried at that time. So, I warned my boyfriend to double check the bill after we get charged. And GUESS WHAT?? the bill turned out to be $600+. we were shocked, and we called the company. since the lady and the guy has distinguishable accent. I can tell they are the same people. but they kept telling us, they have 4 ladies in their office(which is impossible, their office is so tiny, the day I went, i only saw 1 lady.) and she suddenly changed her attiude, she was talking so rude, and told us, since we've already initialed the contract. we can do nothing. we were so angry. and we told her, she better explain the charge to us. and she just hang up on us!!!!we called back again, a guy picked up, i can tell from the voice that it's the pick up guy, he told us that they know nothing about billing and told me to call a 206 number. i called, no body ever answered.This was a horrible experience~!! Horrible service and horrible car rental experience. I am just writing to let you know that, be aware if you are renting a car from this company.

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