Best Western Pioneer Square Hotel, Seattle
Reviews - Best Western Pioneer Square Hotel
Read 331 additional reviews of Best Western Pioneer Square Hotel at TripAdvisor.
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Historical Traveller Reviews of Best Western Pioneer Square Hotel
The Best Bachlorette Partyfrom A TripAdvisor Member
Great Price and Excellent Locationfrom A TripAdvisor Member
Best Downtown Hotelfrom A TripAdvisor Member
This is not your typical Best Western. It is in a beautiful c.1913 building. The hotel is modern inside with wireless internet access, while retaining the charm with huge doors, beautiful woodwork, and high ceilings. It was absolutely spotless, and the staff was very friendly and helpful.
Having read many reviews, I know to expect no free parking (not an issue as I didn't have a rental); and that the rooms could have been on the smallish side. Mine was certainly adequate, with a larger-than-average bathroom. My window was on an airshaft, but as I chose the lowest priced room, I expected that too. As I use a hotel room to sleep in, not view scenery from, I had no issue with it. I did hear someone complaining one morning about highway noise as their room was on that side, so I was glad to have my quiet brick wall!
They offer a continental breakfast that is above average. There is a separate room off of the lobby with numerous tables, complimentary newspapers, and a staff of two to keep things clean & filled.
Seattle is a very PC city, and yes, there are a lot of homeless found on the streets. But not one bothered me, and I had no concerns about walking to restaurants at night, alone. The streets are filled with people until quite late, as it is a very vibrant area. But it is not rowdy by any means.
I would recommend this hotel to any of my family or friends. You are a block from the waterfront & ferries; Pike Place Market and the Monorail station are within easy walking distance. Taxis in Seattle are very reasonably priced and easy to find, and there is free city bus transport. Within a few blocks of the hotel, you have every kind of restaurant you could desire, many antique and art shops.
If I ever return to Seattle, I know I will stay at the Pioneer Square Hotel.
What a Great Hotel!from dvdcrow
"from A TripAdvisor Member
lack of customer service skills and overpricedfrom A TripAdvisor Member
The breakfast leaves something to be desired. The floor was filthy with food and the food was not well stocked, counters were dirty and the staff was sitting behind the counter talking. We walked up to the corner Tullys instead.
I would never stay at this motel again. Having worked for hotels for the past 7 years, I do not know how they keep guests. If we treated a guest as they had we would be out of business. I would recommend customer service training.
We will never stay there again and we will tell many people about our experience. This is definately not what we expected from a Best Western.
We gave it a 2 because it was clean.
The customer is NOT always right at the Pioneer Squarefrom onthego2nowhere
After coming back that night, a young man was working who claimed he was new, and got his manager when we asked about the parking. When we asked for the parking pass, he wanted $15 and we refused telling him we were led to believe by the conversation with the evening shift that it was free. The manager told us that that wasn't his policy as he pulled out his hotel policy book and that we either had to pay the $15 or park on the street which started on the meter at 7 am. This was great news coming at 1 am and exhausted. We felt cheated.
In an obvious bluff attempt he then proceeded to tell us that he would check the video tape (as he told us everything was recorded throughout the day) and if we weren't told about the charge he would give us our pass at no charge. When I accepted the offer staring him in the face, he then proceeded to go back on his offer and again refused to offer the pass running in circles, "You mean they didn't give you the pass yet?" Excuse me??? What? If I had the pass already, I would have been in a parking lot parking my car, and not in the middle of an argument about paying it. We had only been there checked in hours earlier and told the manager that we wanted our money back and would go find another hotel in that case. He refused. He would NOT refund us our money and we were forced to stay there that night.
It was late, we were tired and he was running in circles with his lame arguments, we decided to wake up at 7 am, pay the meter for a couple more hours, and leave. I wasn't giving this place another dollar. The next day we found another hotel near the space needle and were treated with the utmost respect and in subsequent visits will never stay at that dive again.
The only good thing, and the reason I gave a 2 and not a 1 was the one bellhop that showed us the small rooms and helped us with the door that would never swipe and really helped us out. The place is a nice location, but based on this experience, the lack of management skills, and others that I read that had the same parking problem, there are other hotels, and I would pass on the Pioneer Square Best Western.
Location is Everything!from ncwmallard
As far as downtown hotels go, the Best Western is a bargain compared to most hotels of this caliber. The rooms inside the hotel were of a decent size (not huge - but not tiny either) and clean. The staff was very friendly and helpful, and along with the location, they were the highlight of the hotel.
The only negative things I can think of is the fact that you do have to pay for your parking and that the complemetary continental breakfast was lacking in terms of selection and quality.
Having said that - a clean hotel room at a good price in the heart of Seattle is a heck of a bargain. I'll be back again!
People ... people ... peoplefrom A TripAdvisor Member
are likely to take the shine off your stay. Pioneer Square and the area immediately outside the hotel entrance is over-run with the down and outs of the Pacific Rim ... many of them are friendly but others can be aggressive and quite intimidating at night.
Top Local Tips for Seattle
Free bus transportation in Pioneer Square I can only recommend the Uwajimaya shopping plaza which is worth exploring. Who knows, you may find that perfect gift to take back home.
Buy an Entertainment Book If you're planning a trip to Seattle (or any city for that matter) next summer, buy an Entertainment Book for that city in early-mid 2008. For example, I bought the 2007 version in May of this year for about $10 compared to $40, and we saved almost $100 using the coupons for museums, the Victora Clipper, and some food.
Elliotts Between 3 and 6 its happy hour, with oysters starting at 50cents and rising every 30 mins. Great place to sit back with a glass of wine on the patio and enjoy the late afternoon sun
Other names for Best Western Pioneer Square Hotel
- seattle best western
- best western seattle
- Address: 77 Yesler Way - Seattle - Washington - 98104 - United States
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