Best Western Pioneer Square Hotel

, Seattle, United States
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Best Western Pioneer Square Hotel

, Seattle
3 star

Rooms: 75

77 Yesler Way - Seattle - Washington - 98104 - United States Hotel Website | | 206-340-1234
331 Traveller

Reviews - Best Western Pioneer Square Hotel

Historical Traveller Reviews of Best Western Pioneer Square Hotel

The Best Bachlorette Party

from A TripAdvisor Member
My friend was getting married and wanted to do her bachlorette party in Seattle. I got two rooms for the group at Best Western Pioneer Square Hotel, and I can't tell you what a wonderful time we had there! The rooms were cozy and Victorian, the service was great and everyone just loved it. Staying in Pioneer Square was very convenient—we didn't have to drive anywhere! Thanks!

Great Price and Excellent Location

from A TripAdvisor Member
My wife and I decided to visit Seattle for the first time and booked the Pioneer Square Hotel online. When we arrived the staff was perfect; they noticed we were from out of town and offered to point out great spots to hit while we were here and even made us reservations for Salty's Seafood restaurant all at Check In!! The room was perfect overlooking the street and breakfast was great. We paid $143 per night and that was great compared to other hotels we looked at. I will definatley be sending my friends here.

Best Downtown Hotel

from A TripAdvisor Member
Having frequent business in the downtown Seattle area I am always looking for good deals at better than average hotels, and I have found the best one yet at the Pioneer Square Hotel! Spotless property, great staff, and excellent location make this hotel a sure winner! It is close enough to everything that downtown Seattle has to offer from art to entertainment that I have NEVER needed to take a cab anywhere. The courteous and knowlegable staff gave me great and up-to-date instructions on where to go for world class Jazz - just around the corner. This hotel really made my recent trips to Seattle very special and enjoyable, and I gladly highly recommend it to one and all!


from sfm132
I had planned a two-night stay for early October in the Best Western Pioneer Square Hotel after a train ride from LA to Seattle. After my first night (and seeing how much there was to do within walking distance), I added a third night.

This is not your typical Best Western. It is in a beautiful c.1913 building. The hotel is modern inside with wireless internet access, while retaining the charm with huge doors, beautiful woodwork, and high ceilings. It was absolutely spotless, and the staff was very friendly and helpful.

Having read many reviews, I know to expect no free parking (not an issue as I didn't have a rental); and that the rooms could have been on the smallish side. Mine was certainly adequate, with a larger-than-average bathroom. My window was on an airshaft, but as I chose the lowest priced room, I expected that too. As I use a hotel room to sleep in, not view scenery from, I had no issue with it. I did hear someone complaining one morning about highway noise as their room was on that side, so I was glad to have my quiet brick wall!

They offer a continental breakfast that is above average. There is a separate room off of the lobby with numerous tables, complimentary newspapers, and a staff of two to keep things clean & filled.

Seattle is a very PC city, and yes, there are a lot of homeless found on the streets. But not one bothered me, and I had no concerns about walking to restaurants at night, alone. The streets are filled with people until quite late, as it is a very vibrant area. But it is not rowdy by any means.

I would recommend this hotel to any of my family or friends. You are a block from the waterfront & ferries; Pike Place Market and the Monorail station are within easy walking distance. Taxis in Seattle are very reasonably priced and easy to find, and there is free city bus transport. Within a few blocks of the hotel, you have every kind of restaurant you could desire, many antique and art shops.

If I ever return to Seattle, I know I will stay at the Pioneer Square Hotel.


What a Great Hotel!

from dvdcrow
Don't understand the complaints on this website about this hotel. We stayed here for two nights in late August and loved everything about it. First, the location was great. It was within walking distance of both the waterfront and Pike Place Market, and we could easily take the monorail to the Space Needle. (There are hills in Seattle, so if you have someone with you who has trouble walking, you may want to consider taking a bus or taxi.) Both the lobby and the room were nicely decorated, and the staff was very helpful. Being on Pioneer Square meant that we could go next door or right across the street to get a drink and/or something to eat. Of course, we didn't walk through the square at night because of the street people who hung out there, but that's just common sense. We were never bothered by anyone, and because this hotel is so well located we were able to easily enjoy this great city. If you're worried about street noise, call the hotel directly and ask for an "interior" room. We had an "interior king" and it was very quiet. We plan to return to Seattle, and when we do, we'll stay at the Best Western Pioneer Square Hotel again.


from A TripAdvisor Member
We stayed here Sunday, August 21st. Our reservation was made online, base rate of $158, directly with the hotel. Upon check-in, they indicated they were upgrading our room to a "deluxe". We were on the 4th Floor with a small balcony. The room was clean and adequate; nothing special. This is an old hotel in a district that I would not feel comfortable walking in the late hours. Breakfast was Continental, apathetic staff. Probably would not stay there again.

lack of customer service skills and overpriced

from A TripAdvisor Member
We found this place online and made a reservation through third party booking, like many. We were just staying one night and sharing the room with friends. When we arrived we were politely greeted. Our reservation was for 4 persons per our confirmation letter. When they asked how many guests, we told them 4 and they said that the extra guest cost was $20.00 for each person per night. Our rate was already over $150.00 for a room with 2 double beds. We told them that our reservation was for 4 persons and they said their system said 2 persons. We went ahead and took the room. At this time nobody told us anything about parking and we had to ask. We were then given a key for the garage and told it would be $50 if we lost the key and $100 on Sunday if we left it in the car because the garage is closed on Sundays. Nothing more was said about parking. We left and went to the ball game returning late in the evening. We received our keys and went to the extremely small room. We walked in and it had a view of the brick building next door. The room was very clean. When we checked out the next morning we asked again about the rate and produced the confirmation letter. We were told that we were getting the best rate available and that we would have to take it up with the third party booking company. We then questioned the charge for the parking. We were never told about the $18.00 to park in the garage. We told them such and were told he was the manager and insisted that the person checking us in told us. We told him that he had checked us in and that he only told us about the key charged for the garage and never the parking amount. He then told us that he always tells guests and that he was the manager. He would not work with us at all on the price even though we were never told about the parking fee or that our confirmation letter showed 4 persons. So in turn we ended up paying $240.00 for a room that you could find at any budget motel.
The breakfast leaves something to be desired. The floor was filthy with food and the food was not well stocked, counters were dirty and the staff was sitting behind the counter talking. We walked up to the corner Tullys instead.
I would never stay at this motel again. Having worked for hotels for the past 7 years, I do not know how they keep guests. If we treated a guest as they had we would be out of business. I would recommend customer service training.
We will never stay there again and we will tell many people about our experience. This is definately not what we expected from a Best Western.
We gave it a 2 because it was clean.

The customer is NOT always right at the Pioneer Square

from onthego2nowhere
It was a Sunday night in April, and we were in town for a concert, and after the evening crew gave a great effort, physically showing us a few of the different rooms (which were some of the smallest I've ever seen, with views of backend brick walls), they led us to believe when we asked about parking that we could either park on the street at no charge that night, or park in the garage a block up the road. When we were thinking about getting a parking pass to save hassle for later, they simply said, "talk to the night shift when you get back and they will set you up".

After coming back that night, a young man was working who claimed he was new, and got his manager when we asked about the parking. When we asked for the parking pass, he wanted $15 and we refused telling him we were led to believe by the conversation with the evening shift that it was free. The manager told us that that wasn't his policy as he pulled out his hotel policy book and that we either had to pay the $15 or park on the street which started on the meter at 7 am. This was great news coming at 1 am and exhausted. We felt cheated.

In an obvious bluff attempt he then proceeded to tell us that he would check the video tape (as he told us everything was recorded throughout the day) and if we weren't told about the charge he would give us our pass at no charge. When I accepted the offer staring him in the face, he then proceeded to go back on his offer and again refused to offer the pass running in circles, "You mean they didn't give you the pass yet?" Excuse me??? What? If I had the pass already, I would have been in a parking lot parking my car, and not in the middle of an argument about paying it. We had only been there checked in hours earlier and told the manager that we wanted our money back and would go find another hotel in that case. He refused. He would NOT refund us our money and we were forced to stay there that night.

It was late, we were tired and he was running in circles with his lame arguments, we decided to wake up at 7 am, pay the meter for a couple more hours, and leave. I wasn't giving this place another dollar. The next day we found another hotel near the space needle and were treated with the utmost respect and in subsequent visits will never stay at that dive again.

The only good thing, and the reason I gave a 2 and not a 1 was the one bellhop that showed us the small rooms and helped us with the door that would never swipe and really helped us out. The place is a nice location, but based on this experience, the lack of management skills, and others that I read that had the same parking problem, there are other hotels, and I would pass on the Pioneer Square Best Western.

Location is Everything!

from ncwmallard
If you are looking for the perfect location to stay at in Seattle, consider the Best Western Hotel in Pioneer Square. Also called the Pioneer Square Hotel, it's located just off of the square in downtown Seattle. It's only a block away from the waterfront and within easy walking distance of both Safeco field (for baseball fans), the new Seahawks Football Stadium and Pike Place Market.

As far as downtown hotels go, the Best Western is a bargain compared to most hotels of this caliber. The rooms inside the hotel were of a decent size (not huge - but not tiny either) and clean. The staff was very friendly and helpful, and along with the location, they were the highlight of the hotel.

The only negative things I can think of is the fact that you do have to pay for your parking and that the complemetary continental breakfast was lacking in terms of selection and quality.

Having said that - a clean hotel room at a good price in the heart of Seattle is a heck of a bargain. I'll be back again!

People ... people ... people

from A TripAdvisor Member
People ... the Pioneer staff on the inside ... make this 'boutique' hotel (ie tastefully reburbished and refreshingly small) such a great place to stay for a night or two. The staff are polite, friendly and efficient. However, people ... the panhandling bums on the outside ...
are likely to take the shine off your stay. Pioneer Square and the area immediately outside the hotel entrance is over-run with the down and outs of the Pacific Rim ... many of them are friendly but others can be aggressive and quite intimidating at night.

Top Local Tips for Seattle

Free bus transportation in Pioneer Square I can only recommend the Uwajimaya shopping plaza which is worth exploring. Who knows, you may find that perfect gift to take back home.

Buy an Entertainment Book If you're planning a trip to Seattle (or any city for that matter) next summer, buy an Entertainment Book for that city in early-mid 2008. For example, I bought the 2007 version in May of this year for about $10 compared to $40, and we saved almost $100 using the coupons for museums, the Victora Clipper, and some food.

Elliotts Between 3 and 6 its happy hour, with oysters starting at 50cents and rising every 30 mins. Great place to sit back with a glass of wine on the patio and enjoy the late afternoon sun


Other names for Best Western Pioneer Square Hotel

  • seattle best western
  • best western seattle
  • Address: 77 Yesler Way - Seattle - Washington - 98104 - United States
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