Great Wolf Lodge Hotel

, Williamsburg, United States
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Great Wolf Lodge Hotel

, Williamsburg
5 star

Rooms: 301

549 East Rochambeau Drive - Williamsburg - Virginia - 23188 - United States 757 229 9700
683 Traveller

Reviews - Great Wolf Lodge Hotel

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9/10
Waterpark worth it all
Submitted by: Jodi in 09/05/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
This is the best concept that I have come across in a very long time. An indoor waterpark means no sunscreen, no midday sunburns and being miserable the rest of the day, no worries about the weather, and you can play for awhile, and go back to your room. Later, you can go back to the fun of the park. Restaurants were typically higher priced, but good food. It was nice not to have to leave the property for any reason.
10/10
This Place Is Fantastic!
Submitted by: Russ in 11/05/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
The water park was unbelievable! So many things to do in the park and the most amazing thing I liked about the park compared to other parks was the water was not freezing cold but quite comfortable. The staff was all very friendly and courteous. The rooms spacious and clean. The restaurant was excellent. The nightly kid's story time was fun. While my kids were at the arcade, my wife was at the spa, and I was at the lodge's gym. We can't wait to go back!
10/10
Great palce for kids! A+ all around
Submitted by: Ashli in 28/04/06
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
Got a great mid week deal, room was HUGE! My kids had a blast and didn't want to leave. Excellent winter getaway, unique. Love that only guests of the hotel are allowed in the waterpark. The only thing is the safety/security of place. People can come in and out, no way to know if your kids can leave without you knowing. THAT is the only thing that i would change about it. Rest. Are good, dinner place was a bit overpriced but breakfast buffet was good. Nice gift shop. had a good time and plan on returning sometime soon.
8/10
Great Family Fun!!
Submitted by: Michelle Neller in 24/04/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
We just returned and we now find ourselves trying to schedule a time to return within the near future. Some say it is "pricey" but considering what it would cost to go to a theme park with a family of six, it is in line. Everything flowed like a well oiled machine. There is activities for the children from the time they awake until it's time to go back to bed. The buffet had a selection of great food, and as a parent I liked the seperate childrens' buffet that catered to their tastes. I will say that the price for the food, though it is good, it is overpriced. The check in time could be tweaked as well, check in at 4pm and check out is at 11am. They will allow you to arrive at 1pm on your check in date and use the facilties,though it's tough for a family of six to do this with all that is needed for this small army. Nothing is perfect, but remember the commercials, " having fun with your children PRICELESS!"
4/10
Little Value
Submitted by: Allen in 29/03/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
There now.
Got here at 3:30. Checked in and didn't get a room until 5:00 even though official check in is at 4:00. Seems like they want every one to herd.
Little value for the money. Expensive perks once you get in. Overall not a great experience for adults, but OK for Children. I'm not a theme park type person, and don't necessarily like the "fake" lodge atmosphere. Front desk girl a little arrogant, when I inquired about why check in was delayed. I guess the management doesn't really care about the value once they get you in. I will not return. If I'm going to pay $350 a night for a room, I expect a lot more that I got here.
I'd say this is a mini Disney world with a “wow” for the kids when they first check in but a big disappointment for adults. Value is not there! Look at their stock and it speaks boat loads. From around 25 to 10 in a couple of years says a lot. A lot of hype but little on delivery. Reminds me of the Bear Jamboree at Disney. But you have to stay there. Probably a good place for a winter stay when you can't get outdoors and my guess is that you can buy a pass for the water park inside without overspending on the rooms. The $350 rooms (2 adults and 2 kits) should be in the $200 range.
5/10
Fun yet a little disappointing
Submitted by: Courtney in 16/04/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
Although my three children loved the water activities the lodge as a whole was not as family friendly as I would have liked. Fees seem exorbitant in comparison to the overall accomodations, service, eating options etc. Bringing the costs and the offerings a bit more in line (as the Traverse City, Michigan - Great Wolf Lodge has) would increase the likelihood of more return visitors.
8/10
Had a Blast!
Submitted by: Susan in 18/04/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
We spent Easter Weekend at the Williamsburg location and our 13 year old had a blast. The lodge staff were exceedingly friendly and the water park staff do a good job of keeping the activities safe but still remaining polite. The water park area was extremely clean. Our room was fine size and amenity wise but could have been more thoroughly vacuumed before our arrival (e.g. under tables, counters, etc.) Room rates are high but for a special occasion are worth the splurge. We'd return!
10/10
decor
Submitted by: A Travel Library User in 11/04/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Weekend Breaker
My family loved the wolf lodge. It was like a winter wonderland. It was a delightful get away prior to Christams. Just think swimming while looking out at the snow. Take the entire family. Have a ball.
4/10
Follow Up
Submitted by: Allen in 30/03/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
Left today, and my original rating of 4 stands.
Seems like some of the water slides didn't work according to my 10 year old son. Waitress last night was OK at best, they added a 15% gratuity to the bill with 2 adults, and 2 children. According to waitress they were booked and didn't have time to offer anything except for the Buffet. The Buffet was OK but not exceptional, and was expensive. Saw lines in lobby almost all time to check in or check out. No seating around outside, terrible cell phone reception. Saw several adults outside looking in, and they commented that there should be an air conditioned glass room inside for adults. I tend to think this is a 1 time got ya. After one time doubt you'll be back. $100 for a buffet for 2 adults and 2 children is a little steep. Not a whole lot of choice, either get in line and be herded or leave.
8/10
Cheaper/Closer than Disney - One Notch Below
Submitted by: Rebecca M in 05/03/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
We visited Feb. 20 -21 (President's Day Week)and got an Internet fare of approx. $270/night. We reserved the KidCabin since we have 3 kids - bunk bed and twin across. The rooms are labeled accordingly - WolfDen, KidKamp, KidCabin outside each room. I would recommend that most families accustomed to Residence Inn suite amennities (as we are) should plan to bring some itmes normally taken for granted - paper towels, dishwashing liquid, paper plates and utensils. There is a mini fridge and microwave in each unit, so you can bring favorite drinks or snacks. The restaurant food is acceptable, and does try to have a wide variety of offerings (Chinese food, carving stations, Italian, food cooked to order right at the buffet counter) we found that the breakfast (I think $less thatn $12 for adults, $4-5 for kids) was a better deal than dinner, which ran about $25/adult, $12 for kids. With numerous seafood buffets in Colonial Williamsburg, offering more at the same price, we felt it was a good idea to get away from the hotel.

The pool water was way too cold - I'm guessing 65 - 70 degrees. I'm a former lifeguard, and I wouldn't allow the temp to dip that low especially if I know little children will be running in and out of the water and be exposed to the A/C controlled interior of the waterpark. 2 of my 3 kids (5 yr old and 3 yr old) had to sit out on the sidelines for about 20 minutes becuase their lips would turn blue after the same amount of time in the water.

The activites at the CubClub room would keep most kids occupied, but is a bit of a bore for the adults who have to accompany their kids.

In all, I'd say for a small-sized water park with hotel accomodations, the Lodge does an excellent job. It's not Disney, but then again, neither are the prices. We will try out the Poconos which is much closer to us (Rockland County, NY). We have no complaints really about the VA locations, other than it was approx 7 hours away from home.

Historical Traveller Reviews of Great Wolf Lodge Hotel

Your kids will have a blast!

from Adeegirl
The third day of our family vacation to Williamsburg, VA we checked into Great Wolf Lodge. We were there from 6/22- 6/25/05. I kept this part of the trip a secret from the kids, and they were thoroughly surprised when we arrived. The log cabin motif is exciting. My son said that he felt like he had gone camping. The kids went crazy over the waterpark--lots of water slides, a wave pool, a lazy river! They especially liked standing under the 1,000-gallon bucket that tips over every 5 minutes. Life vests are available for your kids if you ask. The towels are there for you too. The best part is that it's all self-contained, and you can go back up to your room whenever you want. I never had to wait longer than a few minutes to get on the larger water slides; it wasn't crowded because the waterpark is for resort guests. As for the layout of the place, the waterpark, arcade, spa, and cub camp are on the first floor. This actually feels like the basement, because you enter the lobby on the 2nd floor. The restaurants are on the second floor also. We had a second floor room, and it was very convenient to everything. A slight disappointment was that our room overlooked the back of the waterpark portion of the building, which meant that we had a boring view of the ventilation system. Some rooms overlook the outdoor pool, or the front of the building. The laundry room only had 2 washers/2 dryers. Almost everyone had swimsuits drying on their balconies.

The resort offers some amazing themed rooms, guaranteed to captivate any child. They are quite costly, from $339 and up. (Even if you don't stay in one of the theme rooms, it's fun to peek in an unoccupied one!) We had a family suite for $239/night, which was just fine for our family of 5 (3 kids, ages 8 and 12). I highly recommend Great Wolf Lodge for a family vacation any time of the year--no worries about the weather since the majority of it is indoors. A 3-night stay was adequate for us. Like others who've reviewed this resort, I recommend that you stay at a cheaper hotel while you're visiting other Williamsburg attractions, and then go to Great Wolf Lodge when you're ready to devote all of your time there, to get your money's worth. We had a fantastic time. Every child I saw looked absolutely happy! My kids liked it better than the 2 days they spent at Busch Gardens. There's no place else like it.

Shaky start but overall good.

from A TripAdvisor Member
We checked in on June 19th for Father's Day. Our check-in was quick and we were off to our room. We were all anxious to get to the waterpark so we were changing into our swimsuits. I walked over by the bed and stepped in something wet - VOMIT. I immediately washed my foot and called the front desk. She said they would send someone to clean the floor. I insisted we get another room and she said she did not know if one was ready - I told her we'd wait. She said we needed to come to the front desk. When we got to the front desk the manager came out and apologized and gave us a $50.00 credit and we got a new room. This one was clean and upon checking it out our 5 year old declared "Nope, no vomit in this room!!".

Overall our stay was good. I would have given it a higher rating but the beginning wasn't so great. We had been in April and stayed in a KidsCamp suite and this time we stayed in a family suite. Our family suite was fine but the big plus for us with the KidsCamp suite was having two televisions. At rest time that would have been nice.

The waterpark is fabulous. There is something for everyone. The food in the restaurant was good although pricey. The sweets shop by the waterpark is a fun place to go get a treat but at $12.00 for a dozen doughnuts its worth the very short trip to Wal-Mart. Also, Pierce's BBQ down the street the other way is REALLY good. The arcade was fun for the kids (especially the biggest one, Dad) and we had a bunch of prizes on the way out. This can get pretty expensive though. My kids got tattoos and they didn't last as long as we'd hoped. If you get one at the beginning of your stay they will do it again if it has worn off by the end. Another good thing was the Cub Club. It was especially good when the 2 year old was taking a nap to take the others to the Cub Club. They have lots to do in the room other than the advertised crafts. There are games, movies, and toys. We also took advantage of this on the last day when I didn't want to go into the waterpark again.

One of the greatest things was the digital camera they will supply for you. It is totally waterproof and the kids loved having their pictures taken under water. It is free to use and they will burn a CD for you for $25.00. I didn't bring my camera so this was a great little bonus for us.

Overall I would recommend a stay here mainly for the waterpark. I'm not sure I would pay the price to sightsee in Williamsburg. I think I would go somewhere else to sightsee and stay here for a couple of days just for the lodge itself. We stayed Sunday - Wednesday and never felt the need to leave (other than to go to Wal-Mart for fruit and snacks).

great waterpark, but service problems

from A TripAdvisor Member
We drove down to celebrate a family birthday. We loved the waterpark.
It was clean and a lot of fun for our kids and us too. But there seemed
to be a lot of problems with staffing. Our room was not ready at 4:45 p.m. and the front desk staff, who seemed overworked and unfriendly, didn't apologize, but just told us they were running behind. The food at the hotel was good, but there was an incredible 45 minute wait in the cafeteria line. The waterpark is great, but the hotel seems way overpriced especially considering the service isn't very good.

Wonderful time at Great Wolf

from asen
My husband and two kids(11 and 8) stayed at Great Wolf for six nights. We had a great time. My husband and I had checked it out while in Williamsburg in March and couldn't wait to see our kids eyes when they walked in. And they didn't disappoint us. We have stayed at Disney many times and they were a little disappointed we weren't going back this year. But, they quickly decided this hotel was great! We stayed in a Kid Cabin suite. It provided more than enough room! The kids loved having their own 'cabin' with TV, bunk beds and nintendo. The fireplace was a nice touch as well. The only negative I can think of in the room was the mattresses/sheets in the kids cabin. They weren't really mattresses. It was a hard maybe bean bag set up with a vinyl cover??? Each one had a sleeping bag sort of flannel sheet set on it. This would probably have been fine for younger children...or for short stays. But after the first night, we ran to the Wal-mart which was about 2 minutes away and bought 8.00 foam mattress pads and then requested regular sheet sets. Much better.

We spent a great deal of time(some time every day) in the water park. There was something for everyone. My 8 year old son who never fears anything spent most of his time going down the bigger water slides. He went on them again and again. My 11 year old less adventurous daughter loved the wave pool and the lazy river. We all played basketball. We all got in the jacuzzi(capacity 80) for kids/adults and my husband and I even went in the adults only one while the kids played. The outdoor pool was good too. Plus, our nightly windup at the waterpark was to have dippin' dots ice cream. The kids thought it couldn't get any better.

The restaurants were fine. A little pricey, but we got big portions of food. We thought the quality was okay. Could have been better. We also spent a fair amount of time in the large arcade where you can very quickly wind up spending lots of money. Again, the kids loved it. We didn't take part in the activities except for the scavenger hunt which was fun. They looked good, but the kids wanted extra time at the waterpark. I read in other reviews about check in problems. We didn't experience that...it only took about 10 minutes and there were several other check in's. Each staff member we dealt with was very friendly and helpful. The cafe down by the waterpark was very tempting....krispy kreme donuts, fudge, ice cream, pastries, starbucks coffee. We visited more than once. We also visited the on site Pizza Hut more than once. I would have liked to have done the Aveda spa!
Maybe next time.

All in all, it was very impressive and we had a great time and would definitely go back again.

So great we stayed another day

from chauchat
Our family of six (kids: 12, 12, 12, and 14, all girls) wanted to mix education and fun in a trip to Williamsburg and D.C. Well, the Great Wolf provided enormous fun, so much so that we stayed an extra day. We had changed our reservations once already, but the front desk was very gracious about all our changes. The water park is a blast...definitely exciting enough for three days for teenage girls. Although it was a weekend, and quite crowded, it didn't bother us. Even my hydrophobic husband went on the raft slide several times; as the slides are new, they are smooth and comfortable. The park was clean and the water warm and relaxing. The food at the restaurant was actually very tasty. The adult beverages needed some work, however. Never order a martini at a kid hotel! The room was small but did house six surprisingly well (I believe we had the junior suite). We were down the street from Walmart, but that was actually an advantage, as we could purchase snacks. The superstores were separated from the Lodge by woods. The outlet malls are closeby...worth a look if you are a shopper. Williamsburg is about ten minutes away. We would definitely stay here again. I would recommend booking early; the prices rise significantly closer to the date of arrival.

Very nice, Very fun with some service problems

from A TripAdvisor Member
This place is a great time for kids and adults who are kids at heart. The water park was big fun and very enjoyable. The restaurants are fun with Disney-level interior designs. The food is fun but not superb. Kid’s meals are served in tin buckets and they have fun kid themed appetizers and excellent fun kid themed desserts. The lines to check in were horrible. The staff took close to 20 minutes with each person. With us, they only took about 7 minutes so I don't know why the wait took so long. The entire check in line took almost 1 ½ hours. Not fun when you are excited to start your vacation. They have many extra activities that you really have to pay close attention to in order to figure out what and when they are. They have a scavenger hunt that is ridiculously time consuming. It is less a true hunt more a trivia search on the hotel. They have a coloring contest where the colored sheets must be turned in very early in the morning. A children’s room with sullen staff who just sit their quietly. They advertised ongoing crafts but we stopped by 2 times and NONE of the crafts were set up. I asked the second time about a craft and the staff looked up from her computer and said to another woman there should be something out on the table and then they did nothing. A staff member also dumped a cup of water on my head and my 2 years old's head while we were in the young children's pool. I think he was just a teen staff member who didn't think through his actions but I lost a contact (they were disposable so not a huge deal) and my two year old was not happy. All in all our kids loved it and are still talking about it a month later.

Waterpark- fun! Overnight stay-pricey.

from A TripAdvisor Member
We let our son pick this hotel for our Williamsburg stop on our family vacaction. He couldn't wait to get to the waterpark and we spent most of our time there. Had we know that we could just buy tickets to the waterpark for $15/person we might have been tempted to stay elsewhere. Don't get me wrong the hotel was great. It is really family oriented-there was even evening storytime for the kids in the lobby and please don't get my son started on the video arcade...But I felt really guilty paying $250/night for the Kid Kamp room that we barely saw. (That price was after the grand opening discount, the room is normally $339/night.) If the money isn't an issue for you then I whole heartedly recommend this hotel- just don't expect to leave rested!

Worth every penny.......................

from mylesmom
I surprised my family with a stay here and they loved it. My husband, son (7 yrs.) and I have traveled quite a bit since he was 3 months old. Got him use to traveling early on. We've been to the Carribean, Mexico, on cruises etc. We have stayed in Williamsburg before to go to Busch Gardens. This hotel is not your average hotel. Upon entering the lobby you get that rustic camp feeling right away. The lobby is warm, cozy and inviting. We were checked in immediately even though check in time was a few hours away. Even if your room isn't ready you can use the water park as soon you get there. You can also use the water park the day of check ot right up until it closes. The water park hours are from 8:30am-10pm. Our room was very nice for what was described as a budget room. It had 2 very nice queen size beds, with a sitting area separated by 3/4 of a all that had a sleep sofa and a table and chairs. The bar area had refrigerator, coffee maker with coffee, microwave. The dressing area has a mirror over the sink with a hair dryer which was vdery convient to have. The room itself is very roomy and the high ceilings add to that feeling. There was a nice bathroom with tiled shower and floor. The TV has an X-Box attached to it. Watch out, it is 5.95 plus tax for 1 hour of play. You can stop and start it at any time within that hour. They use cards similiar to cruise lines where everything is charged back to your room so no money exchanges hands except at the arcade.
My son lost his mind when he saw the water park, he didn't know which way to go first. the adults were having just as good a time as the kids. There are 2 heated jacuzzis with water falls and jets that will hold 80 people each. There is a wave pool right next to it. There is a rock climbing wall across from it. There are 3 huge slides that were a blast to go down. Each offering it's own experience. There is an interactive playhouse with 2 slides, a bucket that dumps water on you and things that alow you to squirt people as they pass. The other pool has basketball hoops and more interactive activities. The outdoor pool wasn't open yet but looked very inviting. Plenty of nice fresh towels all the time. The towels just aren't big enough for adults really but they'll do.
We did not dine on premises but the food and the prices were average for a resort. The breakfast buffet was 10.95 per adult and 5.95 for kids under 12, kids 3 and under free. This was all you can eat. We decided to dine on Williamsburg's restaurant row. Exiting the hotel to your right on Rochambeau Drive, take the next right onto Airport road follow this to a left onto Richmond Road. There you will find Outback, Applebee's, Cracker Barrel, Red Lobster, Olive Garden, Pizza Hut )with a nice lunch buffet), Red, Hot and Blue etc. Also, exiting the hotel to the right you will find a very nice BBQ place called Pierce's. It has great prices and a very nice picnic area to eat at. There is a Sonic as you exit the hotel to the left as well as a Super Wal Mart. It is very close to the Williamsburg Pottery.
There is are many activities offered for the kids. hey give you a list of the events of the day at check in. They offer craft making, treasure hunts, magic show, bed time stories (if there is such thing as a bed time when they kids are here) :-) The arcade games a nice and the value here is good.
I did not try the spa but spoke with a lady that did. She had a paarfin pedicure that she said was nice but wasn't worth $80. I had to agree my pedicure (before I got there) was $20 and looked the same as hers.
We will be visiting again for sure. Make sure to check their web site because that's where you get the specials etc. They also offered a special rate when we checked in if you wanted to stay additional nights. Wish we could've take advantage of that. Any questions just e-mail me.

Yikes! Watch out for those hidden fee extrators!

from goldfinger8000
Becareful folks!!!! Making a reservation online and then cancelling will cost you a 10% fee no matter how early you make it. They are a small operation and will try to make money no matter what!!!! I did not stay there so I wont comment. It seems to be a nice family place but I could not make the dates due to a confict with travel plans. I have never had this happen ever and I travel around the world. I just chalk it up to a lesson learned. Make SURE you are committed to the booking!!!!!! YIKES!!!

Fun Family Vacation!

from leebug
Stayed at the Great Wolf the end of April with my husband and 2 1/2 year old daughter. We loved everything about the lodge! The lobby area is beautiful and my daughter flipped when she saw her room! We stayed in a Kid Kamp room on the 1st floor. She loved her "special room" and we had some privacy as well. It was nice because we were on the same floor as the waterpark and the arcade (which was a ton of fun--even for a toddler) but far enough away not hear a lot of noise.
The food was good quality and there were tons of choices for everyone. My daughter loved the fact that Biko the Bear came by to visit while we were eating breakfast!
The waterpark was amazing. We really enjoyed the family raft ride. I did notice however, that my daughter's teeth were often chattering because she was cold. Perhaps they are still working on the temperature in the park. Besides that, everything was perfect.
We will definitely be back to visit the Great Wolf Lodge! In fact, we stayed at another hotel after the Great Wolf and my daughter cried because she didn't have her "special room"!

Top Local Tips for Williamsburg

Busch Gardens-- Fantastic Day Trip If you plan to stay in Williamsburg and have children of any age, please be sure to take a day and go to Busch Gardens. Absolutely beautiful theme park with something for everyone.

hot in july do not go in summer

try Pierce's BBQ It is just down the street a mile or so. Send one parent out to get the food for take out. Has kids menu, and side orders (like mac and cheese) big enough to feed a young child too.

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Other names for Great Wolf Lodge Hotel

  • great wolf resort
  • great wolf lodge williamsburg va
  • great wolf lodge williamsburg
  • great wolf lodge
  • great wolf hotel
  • Address: 549 East Rochambeau Drive - Williamsburg - Virginia - 23188 - United States
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