Wyndham Virginia Beach Oceanfront Hotel

, Virginia Beach, United States
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Wyndham Virginia Beach Oceanfront Hotel

4 star

Rooms: 245

5700 Atlantic Avenue - Virginia Beach - Virginia - 23451 - United States Hotel Website | 757 428 7025
241 Traveller

Reviews - Wyndham Virginia Beach Oceanfront Hotel

7/10
Good
Submitted by: Tamika in 19/10/06
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
Nice prices and great view
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Historical Traveller Reviews of Wyndham Virginia Beach Oceanfront Hotel

Nasty/Dirty/Arrogant Staff

from eflasset
I booked through Expedia (first mistake) for two rooms Oceanfront two qeen beds. When we arrived I was given two nasty, dirty rooms that looked like they have never been renovated with two double beds overlooking the parking lot. Room 518 had the head board lying on the bed pulled out of the wall.

I requested two more rooms and the guy at the front desk said that since I booked through Expedia that he was not going to do anything. Then in his next breath said that "if I had booked through the hotel he could upgrade me and take care of me, but since I booked through Expedia I needed to talk to them" What an arrogant SOB.

Well thank you very much, after driving with four kids (2,3,4,5) for 7 hours I did not expect this type of treatment.

My advice DON"T EVEN THINK ABOUT STAYING HERE. I have stayed in VA Beach a lot but first and last time here.

Totally Shocked

from ronaldgfell
We arrived after our ten hour drive from Ohio to find a very dirty room in the tower section of the hotel. Room 207 had dirty floors in the bathroom, and overall filthy patio doors and carpeting. It was difficult to get towels, toilet paper, and or coffee for the miniature coffee machine. The Surfside Club internal restaurant is a nice change in the arena. Food is excellent, but pricey as most is in this resort area.
When we did finally get someone to empty the two miniature trash cans in our room, the individual spent too much time in our bathroom, and not knowing the staff needed to be watched, we found medication missing from my seven day pill container which was laying on travel kit in the bathroom. The missing medication was not found until the next morning and needless to say, we would not have anyone come back to empty trash, we just put it outside the door. Hope the people who take the medication don't get sick, as it was mostly heart and blood pressure, but there were some beta blockers in there they probably wanted to sell on the street. How sad we had to be exposed to a theft while here. We will come back to Virginia Beach, but we will only stay at an home we rent from a private owner. If you decide to stay at the Wyndham, make sure you lock up your medication in the safe, nevery thought anyone would want to take my heart meds, but guess they are more precious than I thought. I won't have enough medication for the last day of this trip, but after driving home ten hours on Monday when we leave, I can take my morning medication there in Ohio when we pull in around 6 or 8 pm.

Average hotel at a good location

from juscin
I attend a conference every year at this hotel. It used to be called Ramada Oceanfront, and not much has changed except for bath and body soap in the bathrooms. The hotel rooms are still clean, along with the bathrooms. The staff does seem to be more polite than usual. The Hotel is situated on the ocean away from the Boardwalk, however the Wyndham now has a shuttle that will take you. As always, the hotel is very accommodating to conference members, and I would defiantly recommend for conferences. For a luxury oceanfront experience, I would not. The rooms are becoming outdated, but hopefully they will be updating under the new name. I did eat in the restaurant, and had a really good lunch for a reasonable price. The breakfast was a little high for what you get.

Pros: Location, Location, Location

Cons: Becoming outdated

Overall: I have to rank it as average, although for conferences I would recommend. If the hotel updates the interior of the rooms, including the carpet and linen, I would give it a much higher rating.

Rooms are Filthy

from britishinvasion
My husband and I were so excited to be staying at the Wyndham, we had stayed at others and they were excellent, so when we were given our room (1103) we were surprised to see the state of it. Checked the sheets and pillows as I normally do and the sheets had stains (both beds) and the pillow had blood all over it. The bathroom appeared to never have been cleaned as the toilet actually had a water mark in it and the tub well, that had so much mold and mildew I was horrified. Called the front desk and although they agreed to send housecleaning up to the room they seemed like I was causing an inconvenience to them. The cleaning staff arrived but didn't seem concerned by any of it although they did change the sheets, the pillow and the shower curtain. We had gone downstairs to the restaurant for a drink and was speaking to the waitress (who was excellent by the way) about our dilemma, she was as horrified as we were. She brought over her manager who took down the details and then called the general manager who then gave us an 'upgraded' (1604)room. (pictures attached). Although the room did have brand new sheets and pillows it was hard to believe this was an upgrade or even that it was a Wyndham. Apparantly the hotel was recently (May) taken over by Wyndham it was formerly a Ramada. The staff were not all bad but surely they all need another class in customer service.
On a brighter note, the restaurant was excellent with great food and even better staff.
Although I can't say our whole stay was ruined as we were at a beautiful beach I can say that Wyndham should shut its doors until they finish their renovations as it is just unfair to allow people to pay for such filth.

Great hotel for the price

from ronicap
I stayed with my family on August 24-26 and had a great experience here. This hotel is great for families and people that want privacy and to be away from the hustle and bustle of the boardwalk. The boardwalk is about 1 mile to walk or a few minutes to drive. The beach is on the premises and you can enjoy the beach without it being overly crowded.
I also enjoyed the Surf Grille restaurant. The dessert there is excellent.

Adequate-Will stay again

from tequila-sunrise00
We just stayed at the Wyndham for one night.

It is not directly on the beach but its just a few steps away. It's in a residential area quite aways from the boardwalk so that part of the beach isn't crowded.

You can see the ocean from the balcony and the rooftops of the surrounding homes. Still a nice view.

They also have a shuttle that takes drops off and picks up near the boardwalk every hour.

There was covered parking.

We had a jacuzzi room. It was spotless but lacking a couple of amenities I was expecting.

There was no dvd player. I hadn't noticed this wasn't listed on the amenities list.

What was on the list was bathrobes and a lighted make up mirror , which it had neither but it was no big deal.

A couple of small amenities I could appreciate was coffee maker with coffee, sugar, cream in stock and real coffee mugs.

The microwave and mini fridge were very clean.

There were also real drinking glasses in the room along with the paper cups.

The vending area on the 6th floor was just a coke and ice machine, no snack machine. However, there is a restaurant on the premises. (Which we didn't visit.)

The vending area appears to double as storage for a couple of rollaway beds, pillows and extra chairs. Not attractive, but not a big deal.

A couple of definite pluses was the price, it was on the lower end of the price range for the oceanfront for this time of year. Most jacuzzi rooms are a bit more expenisive than this one.

Also, this time of year most hotels require a 2 or 3 night minimum stay on the weekend, Wyndham allowed us to stay for one night.

All in all, it was a good stay and I would stay there again.

Wonderful Wyndham visit!

from travelnut4
Please don't listen to all the negative reviews on this hotel. Maybe they are more from when this property was a Ramada, I don't know. We were just there last night and we had a great stay. Our suite was in the West Wing, and very roomy and nice. The bath and body works amenties, snuggly bathrobes, and feather pillows (by request) made for a very relaxing visit. The front desk clerk was very friendly and helpful, giving us a key to use the pool and changing rooms when we arrived 3 hours before check-in, and then allowed us a late checkout so we could enjoy the beach before we had to leave. Restaurant was delicious, too. This hotel was just taken over by Wyndham in the Spring, and has done a remarkable job. I give this hotel high marks, and will definitely return!

Very happy with our stay, nice place

from gotkidswilltravel
This is a very nice hotel with some extra amenities that made it stand out from other Virginia Beach hotels, like free kid's activities, free outdoor movies, free live music, and room service (unfortunately, not free). My favorite part is that the hotel is far from the hectic strip area, yet it was only a 5-10 minute drive there if you wanted to go.

PROS: clean and spacious room, decor and carpet average, bed very comfy, nice hotel amenities, pool open until 10 pm, quieter and beach much less crowded than down on main strip, microwave and kitchen in all rooms, staff friendly or at least neutral (not rude as other reviews said), kayak rental available at hotel, indoor and outdoor pools that don't face a busy road, whirlpool

CONS: boardwalk does not extend up to this hotel, cannot walk to restaurants other than the one at the hotel, hotel is not in the main strip area if that's what you want, hallways are not air conditioned (which appears to be the norm at Va Beach and is no big deal).

I will say that the kid's activities sound better than they actually are, but they are still ok in limited amounts. Although the daily kids' schedule is good in theory, the kids' room is small and is staffed by bored 20 year old's who don't follow the schedule that well . The staff seem to rely on DVDs a lot to entertain themselves and/or the kids. I was ok with leaving my daughter there for an hour or two for crafts, but not more.

Now, here's some inside information on the rooms. There are three guests areas: the 17 story Tower Building (all rooms face ocean), the small East Building (smaller and cheaper rooms, some face pool, some half face ocean), and the Suite Rooms over the parking garage (no rooms face ocean). I saw a one bedroom suite and it was huge, but the kitchen facilities were limited to the exact same mini fridge and microwave that was in my regular room. Also, the upper 3 floors of the Tower Building are "Tower Club rooms" which are a little more expensive, come with a simple breakfast included, and have the upgraded decor shown on the website. The decor in the other rooms was fine, but nothing special.

In sum, I highly recommend the Wyndham and would definitely stay there again.

I thought it was great!

from CAm0m
My kids and I stayed at this hotel for four nights. I thought it was great! We arrived two hours early and our room wasn't ready, but they gave us a key to the pool and changing room so we could hit the beach while we waited. I checked back in at four pm and there was a line because everyone was trying to check in at the same time, but it moved quickly and the clerks were pleasant. When I got to my room, my keys didn't work. I used the hall phone to call the front desk and the manager came up and let me in within minutes.

We had a tower room and the beds were comfortable and it was cleaned every day. We were oceanfront and liked sitting on our balcony and listening to the live music at the restaurant below. Our room had a refrigerator, microwave, and coffeepot, so we could have breakfast and snacks in our room (very important when you are traveling alone with three small children).

I'd stay here again without thinking twice. I was worried based on the reviews, but I thought it was a wonderful place , especially for a beach hotel in July.

Be sure to request a renovated room!

from MominVA
I think the reason that this property has such conflicting reviews is that some rooms have been renovated, and others have not. We are in a room in the east wing- that is the shorter building right on the beach. Our ceilings in the bedroom and bathroom are peeling paint. Our sink and bathtub drip continuously. The decor looks 15 years old, at least. I got a peek in to 2 other rooms (one in this building, one in the "tower" building) and they both looked much newer. The bathroom had been completely renovated, and the furniture was new. There are also rooms in a third building over the parking garage. I have not seen any of those.

This is a great location for families. It is away from the busy boardwalk. It has a wide, empty beach because there are residential neighborhoods on both sides. There are fun, low-key (and mostly free) kids club activities. True, the pools are small (but we're here for the beach, and it's geat!), and the elevators are slow and tiny (I saw a line of about 15 people waiting for a tower elevator this afternoon.), but I could forgive these last 2 in favor of the positive aspects, if only I were in one of those newly renovated rooms! Right now, I just feel cheated.

Top Local Tips for Virginia Beach

Hotel restaurants on the Virginia Beach oceanfront too pricey for what you get I would venture out into the mainland area of Virginia Beach to find additional dining options next time. Restaurants on the beachfront tend to be a little pricey with not much in the way of gourmet offerings. We did liked Catch 31, which was on the beachfront, but otherwise there wasn't too much in the immediate resort area to rave about. Also a little bit out of town was a wonderful Mexican restaurant called Guadalahara. Very, very good.

Where the "Real People" and families eat. Head West on Laskin Rd to Captain George's Seafood.. Wonderful Buffet with everything from Crab to Prime Rib.. over 60 items to choose from. Reasonable Price.. about $28.00 each adult.. You can stuff your 12 year old son full of crab legs at this place and still have some money to make it home on.

Captain Georges Forget the rest of the buffets on the strip, eat at Captain Georges.

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Other names for Wyndham Virginia Beach Oceanfront Hotel

  • wyndham virginia beach
  • virginia beach wyndham
  • oceanfront virginia beach
  • Address: 5700 Atlantic Avenue - Virginia Beach - Virginia - 23451 - United States
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6.0/10

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"Good" - Tamika

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