Ramada Inn On the Beach Hotel, Virginia Beach, United States

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Ramada Inn On the Beach Hotel, Virginia Beach

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1.0/10
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Official Contact Details - Ramada Inn On the Beach Hotel

  • Address: 615 Atlantic Avenue - Virginia Beach - Virginia - 23451 - United States
  • Phone: 757 425 7800
  • URL: http://www.ramada.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 167
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"Although our room was nice and we loved the balcony, checking in and out was a hassle. They..."

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Reviews - Ramada Inn On the Beach Hotel

1 review (Showing 1 - 1)
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Rating:

1/10
Give it a miss
Submitted by: JR in 06/22/09
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
Although our room was nice and we loved the balcony, checking in and out was a hassle. They charge a 60$ security deposit, which we were not told of when we made the reservation. This was to be returned when we checked out and since we spent no extra money on movies or room service etc, the full 60$ was to be returned. The desk clerk gave us attitude. She expected us to wait in the lobby for the manager who was in a meeting to get the money for us. We said this was ridiculous and she slowly went over to the restaurant to get change and returned the fee to us. Lots of attitude and no apology. I left a message on the manager's answering machine after we left but got no response. Also, when we checked in they had us listed as a smoking room though we had made reservations for non-smoking. The clerk did correct this, but it was only a chance remark on her part that lead to our inquiring about it, otherwise we would have ended up in a smoking room by mistake. Also, the restaurant, Mahi Mahs was good and our waitress was great but we got attitude and no answer from one of the hostesses when asking a question about items on the menu. No sure where they find these people to work in customer service areas..... So, it's a lot of hassles and there are better places to stay at Virginia Beach.
 
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