Historical Traveller Reviews of Best Western Ruby's Inn Hotel
Bad dinner but OK stay
from A TripAdvisor Member
Stayed at Rubys Inn on June 16. As stated previously, just about the only game in town. Room was fine if fairly expensive. Stores are fun to look in but, man, the prices! We did find Cherry Garcia ice cream for a reasonable price and had a treat! The worst thing was the buffet dinner. One of the worst meals we have ever had on vacation and $16 a piece to boot. That said, when we go back to Bryce Canyon we will stay here again. So convenient to the park.
t be Disappointed
Just returned from a trip to Utah and stayed 3 nights at Ruby's Best Western Inn near Bryce National Park. Our room was in the main lodge. We stayed there 2 years ago and were returning to Bryce to do some hiking down into the hoodoos. We were contemplating going to the Stone Canyon Inn but my husband isn't a fan of bed and breakfast places so we decided to return to Ruby's. Ruby's is a big place --more crowded this year than it was on our last visit. There are a mix of Americans and foreign visitors. Our room was clean and comfortable but certainly nothing fancy or out of the ordinary. Ruby's looks as if it gets hard use and could use a little updating and renovation. Our bathroom floor was a little shabby and the tub had a big chip off the finish. Nothing you would complain about -- just an observation. You stay at Ruby's because it is the closest place to the park and THAT is your main concern--getting into the park quickly and easily every day of your visit. At night when you return all you will want to do is relax, watch some TV and go to sleep. Ruby's is more than able to fulfill that need. If you need anything at all-- there is a store right inside the lodge that has every product imaginable--food, clothing, gifts, photo developing, a post office--its like a little city inside the hotel! The prices are pretty high on most items --but you are a captive audience out there. Ruby's is in the middle of NOWHERE so they can charge whatever they want because there isn't much competition. There was, I discovered, a camp store in the park, which had merchandise at prices a little more reasonable. Look there for sunscreen if you need it --it was dollars cheaper than the $10.00 Ruby's was charging. They also had snacks and souveniers. However, for pure night time entertainment value, the store at Ruby's is so well stocked , it can take hours of browsing to go through it all. If you are a shopper--this place is fun to look at. There are also shops across the road--run by Ruby's, of course--but still entertaining. So, all in all, Ruby's isn't a palace but its a good, basic place to sleep and eat while you are at Bryce. Don't expect too much out of it and you won't be disappointed. Also, we had the breakfast buffet there and it was pretty good--eggs, bacon, sausage, buscuits and gravy,fruit, oatmeal,hash browns,french toast--you won't leave hungry! I can't say anything about the dinners at Ruby's because we ate dinner at the Bryce Canyon Lodge--their food is very good.
One of my favorites of a two week trip
Stayed at Ruby's Inn for one night. Clean, quiet, nothing fancy. Indoor pool and hot tub. Very nice staff. Have gas station, resturant, groceries, etc. on site. Loved Bryce Canyon. Even better than the Grand Canyon. Hiking trial more to my level. Peaceful. Not crowed in May. HooDoo's are awesome. Wished I had planned for more time there and possibly stayed at the Bryce Lodge. A place I would like to revisit.
The room we were allocated was fine - clean and presentable- unfortunately it opened on to a large car park with large coaches (buses) parked outside with engines running for long periods. Late arrivals were very noisy when unloading their luggage and kept us awake until well after midnight. Some rooms had pleasant outlooks and would not encounter the problems we had. We only booked one night, but had we stayed any longer we would have requested a change of room.
The restaurant for dinner was ok(ish)- nothing special - but didn't bother to stay for breakfast!
Bryce Canyon is fantastic and truly worth seeing.
Everything you need
We stayed at Ruby's Inn for 2 nights as part of a 10 night tour of Arizona and Utah. The accommodation is in blocks at the back of the main complex. Our room was a bit on the small size but clean and adequate for a couple of nights (wouldn't have wanted to stay any longer). Our room did not have a fridge and as the temperature reached over 90 degrees this would have been useful.
There is a very good shop on site selling everything including groceries, photo shop, gift shop etc. The resaurant is very big and busy, you may have to wait for a table if going at peak time. The food itself leaves a bit to be desired - it is probably best to go for the buffet, at least you can see it before you get it.
Overall, the hotel was adequate and for anyone visiting Bryce Canyon it is probably worth staying here for the loation alone.
The only Game in Town
We visited Ruby's Inn while I was on spring break from work (I work at a school) in the early part of April. The check-in experience was pleasant. The front desk staff was very friendly and helpful, as was all the staff we encountered while we were there. Our room was just an average motel room, nothing spectacular, but clean and certainly acceptable. We have no real complaints about Ruby's Inn. Be aware if you plan to visit this area that Ruby's Inn is the only game in town. There are other hotels in the area, but they are only opened seasonally and were closed when we visited. If you want to eat, you eat at one of the restaurants at Ruby's Inn. If you want to shop, you shop at Ruby's Inn. Groceries...Gas...ATV rentals...Helicopter tours...Laundromat...you can do it all there....but only there. They are very comprehensive and offer many services. We have no complaints with any of the services. Everyone we encountered was friendly and efficient. The main restaurant off the lobby was a bit pricey and offered a rather limited buffet, but we ate there several times because it was a long way to the nearest town. Again, we were pleased with our visit and accomodations and would recommend staying at Ruby's Inn, but know in advance that it is sort of a remote location and there are few services in the area that are not controlled by Ruby's Inn. Plan accordingly and you should have a pleasant stay.
An average hotel in a spectacular setting
Stayed two nights at Ruby's while on journey through the spectacular landscape of southern Utah. Had booked a double king room in one of the outer lodges as I was told these rooms were bigger and would accomodate family. Room was big but run-down; AC/heater was working but shabby, bath needed replacement and one of the king beds was supported on eight or nine overturned plastic ice buckets (!). Worse, as we settled in, we noted room had a strong "outhouse" odor which would not quit. We complained and management, to its credit, took immediate steps to try to locate the problem. When the "engineer" could not explain or fix the smell, they gave us a more modern double queen room in another building which was smaller but in better shape. The best thing about Ruby's is the fabulous general store, which had anything a traveler could want, including western ware, boots, books and reasonably priced groceries. Hot tub was a welcome respite from muscles worn out from hiking. Ruby's restaurant food was poor; you are better off at Bryce Pines Inn, where the food was great. Bryce Canyon is specatular and well worth the journey (and even worth putting up with less than stellar accomodations). We'll be back to Bryce, but will stay elsewhere
run down room
booked a deluxe king room w/ spa. Reservations said it was the best room.
The room was dirty: coffee table and dresser had stains on them.
Plastic plants above the spa were filthy.
The hide a bed frame was broken, couldn't even sit on the couch. When we mentioned it to the front desk she said we weren't supposed to use it as a bed anyway.
They fixed it by putting a piece of wood under the leg.
stayed only one nite and left for Zion. We also stayed @ the Desert Pearl and it was real nice.
Much better than what I was expecting.
Ruby's didn't look like much from the outside. Lots of asphalt and old motel buildings. But once we got our room, it was fine. Very big rooms with plenty of space to spread out. Even though the building was old, they had made a good effort to update the rooms. The bathrooms had all new fixtures with corian countertops and seamless corian sinks. The rooms were clean and had everything we needed. (The front desk throws in a mini-fridge and a microware for no extra charge if you ask.) The restaurant and front desk were both super crowded, but in each place we got good service. The staff was helpful, accomodating, and patient even though there were long lines. The restaurant was better than we were expecting, too. I thought it would be an unhealthy grease pit like a lot of tourist places are. But I was pleasantly surprised by the healthy options on the menu, and items for specific diets (e.g. - vegetarian, sugar-free, low carb, etc.) Overall, we were pleasantly surprised by Ruby's. We just wanted a clean, reasonably priced hotel that was near the park. Ruby's doesn't have much competition and they didn't have to try as hard as they did to keep things nice. But I feel they are going the extra mile to keep their customers happy
Cheap but very cheerful
Basic hotel with all that is required. Has great shop and resturant.
Located at the park entrance you really cannot ask for more. Will return.
Top Local Tips for Bryce
There is a shuttle that stops in front of Ruby's Inn, but it doesn't run during certain seasons/months. Make sure you know whether it is running when you go, otherwise you will definitely need a car to get to the attractions at Bryce Canyon.
Sunrise at Bryce
Get up early and see the sun rise over the Canyon - the colours are fantastic. And don't just stat on the rim trails; get down to the valley floor for an entirely different perspective.
This area is not crowded at all in March. If you can hit a good weekend weather wise to go you will most likley have the trails to your self.