Woodlands Resort & Conference Center Hotel, The Woodlands
Reviews - Woodlands Resort & Conference Center Hotel
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Historical Traveller Reviews of Woodlands Resort & Conference Center Hotel
Nice place to stay.from BushkaTexas
d Expect from a Resortfrom Heartlander
First, it took a huge amount of time and effort, and conversations with many Woodlands employees, to get them, finally, to send me a proper confirmation. The folks on the phone were friendly, but either incompetent or lacking in energy. One time, the person on the phone said she could not email me a confirmation because emails could only be sent from one room of the resort office, and she did not have a key to that room---I'm not making this up! I finally found someone who thought they could fax it, but it took a couple of hours of trying before they finally figured out how.
The literature on the resort, and the resort web site, hyped two aspects of the resort: the golfing and the pools. We don't golf, but we do love to swim. The pools looked neat. So we packed multiple swim suits and other pool gear. When we got there, the person at desk, with a friendly smile, said that the heat was not turned on in any of the "heated" pools, and that all of them would be too cold to swim in this time of year---he was right. But it is the resort's choice not to turn the heat on in the heated pools, and it is not honest of them to promote the resort on the basis of the pools, and then not make it clear that they are unusable in December and January.
There were also a lot of minor negatives. There are no white pages in the room; and the most recent the desk has is 2003. The skylights in the upper level rooms let a lot of light in, even at night, making it harder to sleep. The geese start honking at each other very early in the morning, and they keep honking at each other way late at night. The desk was incapable of looking up the phone number and address for Hewlett Packard, even though that is a large company, with a major, nearby facility. Each of our three keycards stopped working, and so at random times we had to walk way back to the main desk to get new ones. (They finally admitted that this was a problem that they had been having for awhile.) Our reservations stated that there would be three in our room, but from the start, and throughout our stay, they only left enough glasses, towels, etc. for two. There is no card on the TV telling you what channels are available. They will not allow you to use a credit card, to replenish your supply of cash.
An earlier TripAdvisor review stated that there was fishing and biking. When I found out that the pools were unusable, I asked about these activities. The desk clerk smiled (they always smiled, at least), and then told me that the ponds were not stocked, and they had no fishing gear, but she guessed it would be OK for me to try to fish in the ponds, if I wanted to go out and buy my own gear. On the biking, she said that probably I could talk to the concierge and he probably could arrange for us to rent bikes. (I never saw anyone biking or fishing while we were there.)
The Woodlands has got a lot of trees and a lot of fountains, which gives it a nice appearance. But the way this place is currently being managed, it richly deserves a quick demise.
t think so!!!!from Buccos
We were lucky enough to experience record temperatures during our stay. Despite the warmth, ALL of the "resort" pools were freezing (no exaggeration!) because they do not heat the pools (although we had been assured that at least one pool would be heated). Our youngest daughter (age 8) was able to endure only short dips in the pool, but the rest of us literally felt pain when we stepped into the water. Had this not been billed as a "resort"...or had we not been promised a "heated" pool, we could not have objected, but under the circumstances we were very disappointed!
The service at this property is incredibly inept. I am not sure where to begin...some examples are: 1) The bar closed at 8:00 pm. 2) Room service trays were repeatedly left outside rooms for MORE than 24 hours even after requests were made to have them picked up. 3) None of the maids could speak or understand english so arranging their help was literally impossible. 4) The quality of the food delivered through room service was extremely poor--though the breakfasts in the dining room were good (be prepared to pay $15/person for breakfast!). Deliveries to the pool tended to be VERY late.
The food at the wedding reception was below average--the service was irritating (ie drinks were LITERALLY removed from the tables if a person left for mere moments....an attempt to inflate the bar bill??!!??)
I could go on...but the bottom line is that no one should stay at this property unless the location is perfect!!
Great facilities, disappointing managementfrom diversitylady
The positives - beautiful campus hotel, wonderful outdoor pools (including a serene adult spa pool with waterfall), good food, and a real resort feeling.
The negatives - there was a power outage for the hotel and surrounding neighborhoods that lasted about 4 hours one evening. This was both very inconvenient and very hot (outside temps in the 90's even in the evening). Although the hotel provided free drinks, it didn't provide escorts for guests in the darkened corridors, torches for dark rooms or a gesture of a rebate on the bill.
Additionally several colleagues reported that they had cockroaches or other bugs in their rooms (one killed 5 in one night).
And finally there is a charge for high speed internet access, which is a shame in an already expensive hotel and the promised lifts on golf carts between buildings were often not available.
Overall, I would stay here again, but I found the management reaction to the power cut disappointing and I would bring slippers to wear in the bedroom!
Loved the Woodlands Resortfrom golferj2
We were on a golf package that we thought was quite reasonable at $129 each on weekdays, and $159 for weekends--and included a wonderful breakfast buffet.
We enjoyed sandwiches and a pizza in the bar & grill area above the pro shop, which overlooked the golf practice area. Our other meals were eaten off property as a number of restaurants are available nearby.
We didn't investigate all the features of the resort, since we were there primarily for the golf, but I did notice that the large pool--with several waterfalls--had a water slide as well as a separate section for adults only.
The only negative comment I have is that the advertised "golf view" we had was nonexistent as we could only see a lot of natural grasses & some wildflowers, but not any of the golf course. It seems that there are very few rooms that actually have a true golf course view and we wouldn't have minded not having one if it hadn't been advertised as a "golf view".
Next time I would request a room overlooking the large pool (with the water slide) as this was much nicer. If you want a patio or balcony with chairs, you will also have to specifically request it as all rooms do not come equipped that way. The parking area was not very close to our room which was not a real problem for us, but anyone having difficulty walking should be sure to request a room close to a parking area.
We found it well worth the trip... and will definitely be returning.
We loved the Country Clubfrom A TripAdvisor Member
The restaurant breakfast was great.
We'll be back. It was a mini vacation paradise.
Very nice placefrom dmb4
Great Weekend Getawayfrom A TripAdvisor Member
Excellent resort!from mexidona
the woodlands Resort and Conference Centerfrom A TripAdvisor Member
Top Local Tips for The Woodlands
Rent a car, don´t use taxis If you are traveling to The Woodlands, rent a chep car with gps, it´s like 30 dollars per day plus insurance, but if you use taxi it´s dificult and it´s worst. Ex: IAH-THE WOODLANDS taxi: 60 dollars, rent a car for day: 30 dollars
Get a GPS and binoculars The signage on Woodlands Blvd is pathetic. It's hard to read from anything but the very adjacent lane at the posted speed limit.
Playground We have a two-year old daugther, so we're always looking for playgrounds. There is a small park about a mile from the hotel. It has a lot of shade and had a small pond. There is also a skate area.
Other names for Woodlands Resort & Conference Center Hotel
- the woodlands resort
- the woodlands hotel
- Address: 2301 N. Millbend Drive - The Woodlands - Texas - 77380 - United States
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