The Westin Riverwalk Hotel

, San Antonio, United States
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The Westin Riverwalk Hotel

, San Antonio
4 star

Rooms: 473

420 Market Street - San Antonio - Texas - 78205 - United States Hotel Website | | 2102246500
938 Traveller

Reviews - The Westin Riverwalk Hotel

Historical Traveller Reviews of The Westin Riverwalk Hotel

Stay at the westin your next trip to San Antonio

from A TripAdvisor Member
Beautiful hotel and staff. Wonderful location on Riverwalk (Close to main walk yet still secluded.) Rates were reasonable for quaility of property. Will stay at Westin Riverwalk again. Recomend hotel to all.

Great location, lovely hotel

from AJPTX
My wife and I recently spent a night at the Westin Riverwalk to celebrate her birthday. The hotel is located right on the Riverwalk, with direct access from the lower lobby. It's on the quiet side of the river, sort of around the block, and a short walk, from the bustle of most of the restuarants and some other large hotels. Our room was spacious and nicely appointed, with the trademark "Heavenly Bed", which really is very comfortable. Service was efficient and curteous, and the concierge was very helpful. Valet parking is available, or you can use the garage directly across the street. Our only complaint was that even from the top floor, we could hear the noise from the street in our "City View" room .

Best Hotel in San Antonio

from A TripAdvisor Member
We stayed at the Westin Riverwalk for the first time over the weekend of 11-29/30-2003. The Texas Junior Suite was awesome. The river walk view from the 12th floor balcony was beautiful. The room is huge and nicely furnished. The king-size heavenly bed and the enormous marbled bathroom (separate bath tub and dual-headed shower) are the best features. The hotel is in a great location. It offered us a pleasant stroll (3 blocks) to the Majestic theatre. Our favorite restaurant, Biga's, is located across the street as well. I would definitely stay here again.

Wonderful Hotel!

from A TripAdvisor Member
Stayed at the Westin last night and it was very nice! At a quiet location on riverwalk, and within walking distance to everything. The rooms are excellent. Very clean, the heavenly bed & bath are just that.
Will go back!

Wonderful stay

from TarheelTraveler
My husband and I were in San Antonio, Texas from September 27-September 30, 2003. We felt the hotel was very upscale, and caused us to have a great time on our mini-get-away. All staff had great customer service, and aimed to please. As a starwood guest, they gave us a complimentary upgrade to riverwalk view. The rooms are deocrated beautifully, and are quite stylish with a lap of luxury. The "heavenly bed" and "heavenly bath" are fabulous marketing tools for the Westin because they certainly make us want to choose the Westin chain again when traveling. The valet parking is pricey at 22.00 dollars a day. The restaurant is fabulous for a leisure breakfast/lunch on the balcony. We left on Tuesday for Austin, Texas and checked into a different chain that was slightly older. We both looked at each other and immediately stated "This isn't the Westin Riverwalk." The hotel actually made our trip on those few days. It wasn't the food or sights. I would recommend this hotel.

No Guarantees

from A TripAdvisor Member
Several rooms were booked well in advance by my company in order to attend a professional convention. However, after a long flight and an evening arrival at the hotel, me and my fellow associates were not in for a restful night. Seems as though our guaranteed and paid for rooms had been given away at the last minute at a drastically increased rate due to a sporting event in the area. Westin did attempt to provide us alternate accommodations in a less than reputable area hotel after assuring us that they were equitable to our rooms at the Westin.

Hotel of the stars

from A TripAdvisor Member
Well i was in town for a concert but had a blow out on the way so had a late arrival hotel was very helpful with that. i get to the room very tired and in a hurry. Well i miss half of the concert i get to the hotel very tired and fustrated and the beds were the softest beds i have ever sleeped on. The room was in fact heavely and very large. Well I go down stairs and next thing i see is the entire concert were station outside they had chosen the westin too. This was the best hotel i have ever stayed at looks like they just opened it and it seems to be the choice of many stars too.

The best downtown hotel in San Antonio

from A TripAdvisor Member
Elegant hotel with a beautiful view of the Riverwalk from the hotel reception area. The staff was great, willing to help with any request that was directed. The rooms were amazing. While I did not get a Riverwalk view, the bed was one of the most comfortable I have experienced and the shower (in the marble bathroom) makes you feel like you are under a waterfall. Only reason it's not a perfect score is the lack of restaurant/lounge facilities during the day. I was there on business and was hoping to host a lunch and all that was available was a coffee shop-type setup on lower floor. So if you're not on business, you can't go wrong by staying here.


from EBROWN8813
westin was very elegant & upscale.I see why all the sports team stay their when they visit. I normally stay at the mansion,but booked reservation over four months ago on a special, and the only problem i had was my special request, a high floor between two rooms not checked out for quietness. Well after reminding them several times I got high floor room, next to noisy intersection of commerce?st.mary, and someone next door blazin music. The walls are PAPER thin. Also i ordered room service for breakfast please note all prices on menu are at least $ 5.00 more than what price was listed on menu, i didnt bother over that but did advise them. Otherwise room great extremely huge, i loved my starbucks already furnished in my room, my bathroom was marvelous,and the bed is heavenly!!!!!!!!! Not only was it comfortable, but i also checked into purchasing the sheets and linens, but after finding out it cost $ 2900 for the comforter alone,and & $ 650.0 for one pillow case, i decided not to. But the bed is to die for! I enjoyed the paper every morning at my front door,and also cleaning service on top of the line, they also furnished a plush robe for me! Last the lobby is beautiful, everything is marble and very unique!Pool is best i ve seen out of all hotels.I will stay again, best nite sleep ive had,and concierge is very sweet for sending me info i needed. Also i appreciate the bill before you checkout, they leave it under your door the nite before so you may review, very nice!Tasha

beautiful room, dirty bathroom and floors

from A TripAdvisor Member
The room is beautiful, comfortable. I went into the bathroom, thought I had gum on one of my shoes, inspected it, and found it to be approximately 5" of freshly cut, straight black, coarse hair. This only happened while in my room, not from the hallway going into my room. It probably came off the carpet, because I did not see it in the bathroom until I inspected my shoe. I noticed 'hair' in the bathtub of a 'different nature', nor was the bath tub cleaned on our first day there, once we left the room. The bed was made beautifully upon arrival, but very sloppily on our first day there, once we went about our touristing. The bathroom itself had dried up makeup or 'something' in several places on the floor, and dried gray, clear stuff on the floor, like glue or fingernail polish. The staff was great, everything great except the 'hit and miss' cleaning of the housekeeping department. I had also just stayed at Comfort Suites the weekend before, and their cleaning was great, comparatively. Yes, I would stay at the Westin again, but hope to have the room clean the next time.

Top Local Tips for San Antonio

Sites to see The Alamo was interesting and a must see attraction. I would also recommend the historic shopping area of La Villita (near the Riverwalk) and the historic hotel (right near th Alamo).

taxis Wear sunscreen!! you will get hot and tired fast. The river taxis are $4.00 a person one way and on the street there are street cars that are $1.00 a person one way

There is a shuttle from the airport to downtown hotels for $14 If your going to San Antonio for a romantic getaway try the La Mansion hotel on the Riverwalk. Although we stayed at the Westin this trip because of hotwire I highly recommend the La Mansion. Its themed more in a Spanish motiff, believe me you will not forget your stay.


Other names for The Westin Riverwalk Hotel

  • westin san antonio
  • westin riverwalk
  • westin hotel san antonio
  • san antonio westin
  • Address: 420 Market Street - San Antonio - Texas - 78205 - United States
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