Omni Mandalay Hotel at Las Colinas, Irving
Reviews - Omni Mandalay Hotel at Las Colinas
- Age Group: 18 - 25
- From: United States
- Traveller type: Young & Single
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Historical Traveller Reviews of Omni Mandalay Hotel at Las Colinas
Great Hotel!from SteveBazakas
Sourfrom A TripAdvisor Member
To insure a smooth arrival I called the Onmi to make sure our room was ready, but it was not. We had to wait just a little while. That was o.k., not a big deal.
When making the reservation I had requested a smoking room, and on a floor above 15. It would give us a great view. Reservations said that it probably won’t be a problem. I was told when checking in that smoking rooms are only available on the first 6 floors. The room was lovely so I could deal with the lower floor situation.
They brought the CD player to the room and handed it to us at the door. Turns out it didn’t work very well though.
I wanted to have the turn-down bed service they offered, by request only. I phoned for service using their prompt service button. When I asked for the service their reprehensive told me that it had already been done. I replied that I was in the room and it had not. She huffed rudely and then transferred me security. When I tried to call back using the "prompt” service button no one answered. I tried calling back a couple of times but then gave up. They did provide this service after I brought it to the front desk clerk’s attention.
My boyfriend wanted to treat me to a Gondola Ride. The concierge said that we would have to call the company that handled the service; the hotel couldn’t call for us.
The Gondola Service never called us back.
My boyfriend and I live in the area and wanted to stay close-in. I work at night and still had to take the time to check on my employee's progress at a job site- near by. At 2:00 AM I dressed and went to the lobby and requested our car. They wouldn’t let me leave. They claimed that I was staggering, my eyes were red and had sluggish speech, thus indicated to them I was intoxicated. We retired to our room after dinner and some wine. WE arrived in the room early evening.
Maybe it’s because I just woke up was the reason for my red eyes and sluggish speech. Were red and my speech. The reason I may had a staggering was that my new shoes were killing me
Just a little later I was searching for the ice dispenser on my floor, not finding one promptly went to the lobby requested ice to be brought to our room. The three men behind the lobby’s desk told me I would find an Ice dispenser on the 7th or 5th floor, there wasn’t one on the 6th. Again I asked to please have some ice brought to my room. I was told that they weren’t allowed to do so.
The Manager decided to assist me, but I had to wait in the lobby while he went to the kitchen and got me my bucket of ice.
Edger, the Food and Beverage Manager provided us prompt and professional service.
Four Star Hotel? I don't think so, LOL
the worst bed everfrom east12
The pool was very nice and well-kept.
We didn't try the restaurant. (We had a great dinner at Ciudad. For breakfast, we walked about 2 blocks to a deli that had breakfast sandwiches.)
By way of comparison, we spent the next night in the Ozarks and paid $71 for a very clean and comfortable room with a great bed with great pillows. The following night we spent $175 for The Peabody in Memphis and found the bed extremely comfortable--the kind of quality the Omni should have provided.
Perfect Hotel for our Wedding Night!from A TripAdvisor Member
Wow what a treat!!!! (retreat)from A TripAdvisor Member
We will be back this place is awesome.
nice and friendly - a good place to stayfrom Halimbalo
The hotel offers an outdoorpool right at the border of a lake.
You can easily reach downtown Dallas, Fort Worth, the airport and the interessing shoppingmalls.
You can not do something wrong while choosing the Omni.
OMNI IS ELEGANT - WE ENJOYED IT!from judithnotjudy
The difference in price between the Omni and the Fours Seasons is big and should tell you something. If you want a 2 level Health Club, a championship golf course and resort type pool experience then you need to stay at the Four Seasons and know you are also going to shell out the really big bucks. If you want an above average quiet luxury hotel -- then the Omni is your best bet and more economical to boot. It is also, in my opinion much more conveniently located than the Four Seasons which is a "destination resort" type hotel buried in the depths of Las Colinas -- more in a residential area. The Omni -- closer to the heart of business Las Colinas -- is minutes away from several main arteries into and out of Dallas. It's just minutes from everywhere. As opposed to the Four Seasons where it can take you that long just to get to your car. You really can't compare them.
Since I'm usually in Dallas to "do Dallas" the golf course, health club etc. mean nothing to me and I am really put off by the BIGNESS of the Four Seasons. The smaller elegant Omni is perfect for ziping into Dallas and surrounding areas and gives me more money to spend at Northpark! I highly recommend it.
Very disappointedfrom A TripAdvisor Member
I heard doors slamming all during the night and the people in the room next to me had their television on until the wee hours.......you should not hear these types of things in nice hotels. There were stains on the carpets, holes in the sheets, the bed was like a rock, and the pillows were disgusting!
After a horrible night I was able to get a room at the Four Seasons where I normally stay......and of course had a wonderful time there!
Consistantly a treasurefrom OklahomaFineLiving
Top Local Tips for Irving
Jinbeh Japanese Restaurant We walked to this restaurant and were so pleased with the service and food!
Omni Mandalay is located in the heart of Dallas/Arlington/Fort Worth Irving is the current home of the Dallas Cowboys. In 2009 Cowboys will play in a new $billion stadium in Arlington. Irving is close to the two major twin cities of Dallas and Fort Worth. In between the 2 bookend cities is Arlington, with a population of over $400,000. Arlington is the home of the Texas Rangers professional baseball team, 6 Flags, and University of TX Arlington. Several fast growing suburbs are Southlake, Grapevine, and Frisco, with great shopping, restaurants and other attractions. Unfortunately, you will need a car to get around in North TX. However, Dallas has a good rapid transit system called DART, which links to several of the suburbs. Try to visit Southfork ranch, the home of the Ewings on the "Dallas" TV show which is in syndication.
Try shopping at the Galleria Try the Galleria instead of Northpark shopping center. Northpark is interesting and has a lot of high end stores it's just a little old looking. It's not like South Coast Plaza in So Cal!
Other names for Omni Mandalay Hotel at Las Colinas
- omni mandalay hotel
- omni irving
- omni hotel irving
- irving omni
- Address: 221 East Las Colinas Boulevard - Irving - Texas - 75039 - United States
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