The Adolphus Hotel, Dallas
Reviews - The Adolphus Hotel
Read 885 additional reviews of The Adolphus Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Dallas
Historical Traveller Reviews of The Adolphus Hotel
A Wonderful Experiencefrom BJM
Location was good for the West End and if you plan to use public transport, like we did, you are in an excellent location.
If ever we return to Dallas - we shall definately stay at the Adolphus again.
Palace on the Prairiefrom A TripAdvisor Member
One especially feels like royalty in the French Room. The food is fantastic - equal to any three-star Michelin restaurant in Paris, bar none. And it comes without a snooty wait staff. To contrary, the wait staff go out of their way to make you feel welcome and important. We've dined there when celebrities were in the room, and one would have thought our table had a celebrity, too - the attention was the same. The maitre d' has a dry sense of humor, and we always leave with a smile. The room itself is breathtaking. It's like dining in one of the salons at Versailles.
From time to time we've tried some of the other luxury hotels in Dallas, but we keep coming back to The Adolphus - it's like coming home.
Very overratedfrom joepinstripe
Better they had done it in neutrals and lower lighting (you could land a jet in fog in the hallways, they are so bright), but there you have it.
There is also a serious problem with important structural aspects: the walls are so thin you can hear TVs in the next rooms (more on that in a minute) and the windows overlooking the busy city streets are not double-paned so you hear noise allllll night long.
To that point, my neighbor's TV started blaring at 11:30pm. I called and asked the front desk to look into this, and move me if needed. They never called back; after 15 minutes, I finally called them back and was told that security had "heard the TV was on from the hall, but that it was not too loud." I responded that I was not sleeping in the hall, I was sleeping in my room. They then offered to move me.
The room they put me in was on the 14th floor, overlooking the street! One of the loudest hotel rooms I have ever stayed in in my life. Also, the room's walls had scuffs and dirt stains...definitely not a $615/night experience as the rate card on the door stated!!!
The next morning, after a completely sleepless night, I asked to be moved again, and was. This room was on the 8th floor and looked out over a roof and airconditioning units, but was double-paned and quiet.
No one ever offered to knock anything off my bill, even though the rooms manager, front desk and security were all aware that my stay was not up to my epxectations.
All in all, I would rather stay at a quiet, earnest little Motel 6 than a pretentious, very expensive hotel that doesn't even have the basics mastered.
The Adolphus is riding on its laurels, the fact that too many people are cowed into thinking they should not protest poor service, and the fact that most business travelers will just settle for whatever is dealt them.
I won't...and so here I am with my one-star review!
Regal Service..from A TripAdvisor Member
Adolphus Bar: Loves It!from A TripAdvisor Member
It happened in a smaller way at the bar. I frequent the Adolphus bar with friends because it is nice yet laid back with a fun and sexy atmosphere. I was with a date in August and he was running a tab for me and two of our friends. When it was time to get the bill, he was handed a receipt for $433.76!!!! None of us had drunk anywhere NEAR that much! We hadn't even ordered a full bottle of anything! I had a few glasses of Bailey's and one strawberry daquiri, the other lady with us had only mineral water with lemon, and the fellas had imported beers. Hardly enough for a $400 bill. My date was laughing, thinking it was a mixup and told the head bartender who had came over to us that there was no way that they had drank this much. The bartender/manager or whatever told us that there is no mistake and that they charge to the tab after each drink so there won't be mistakes.
Well, my date went ahead and paid the $400 but took it up with his lawyer who is suing for the release of video that can show us racking up the $400 bill.
But the bar is FUN just don't run a TAB or give your credit card to these people!
safe placefrom A TripAdvisor Member
My non-smoking room was clean and comfortable. When I first got here it smelled like cigarette smoke. I called Housekeeping and someone came up immediately and sprayed the room with something which removed the smell for the rest of my stay. ALL of the employees I came in contact with were friendly, courteous, and helpful. When I got home I realized that somewhere I had lost a little gold chain with a tiny heart pendant with a speck of a diamond on it. Definitely not an expensive piece of jewelry but of great sentimental value to me as it was a gift from my husband when I was 18 & I have worn it for 30 years. I was very upset because I could have lost it anywhere. I called the hotel & spoke to housekeeping, who had not found it, but they transferred me to the security department. Security immediately said they had it- someone had found it in the lobby & turned it in. They mailed it to me immediately, all packaged up with great care. I am very grateful for their response. They give Texans a good name!!!
I would recommend this place and would love to stay here again.
5 Star Hotelfrom A TripAdvisor Member
If you want a 5 star time be sure to stay at the Adolphus, I know we will!
Nice rooms, but terrible foodfrom A TripAdvisor Member
Management oversight is clearly lacking and since I couldn't see what was going on in the kitchen, I can only imagine what the staff there must be doing to result in the food poisoning. If trapped at the Adolphus for a conference you don't have a choice, but otherwise I'd recommend another hotel until the Adolphus comes under new management.
Great hotel, convienent for downtown businessfrom A TripAdvisor Member
Service is top-notch.
The sensible choice for business travelers in down town Dallasfrom BG007
Top Local Tips for Dallas
Great Art Museums Many people may not be aware but Dallas has a an excellent Museum DMFA and Sculpture museum (The Nasher). If you are willing to trek to Forth Worth you must see one of the finest buildings in the country: The Kimbell Museum as well as the recently opened Fort Worth Museum of Modern Art.
Downtown Atmosphere Before you visit downtown Dallas, have reasonable expectations. Downtown Dallas has been dead for many years and the city is trying to revive it by bringing in housing and more business. But, it still has a ways to go. This is not Chicago or New York. I have never thought of downtown Dallas as unsafe, but the streets at night are not always well lit and there is not much commercial activity or nightlife afterdark--unless you consider a few wandering homeless folks. The Adoplhus is definitely the best hotel in downtown Dallas, but just realize that Dallas is not the most happening downtown area there is.
There's good Mexican food in Dallas! Who knew?? Try the Iron Cactus around the corner if you like spicy Mexican food. Staff is superb as well.
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near The Adolphus Hotel
- The Magnolia Hotel Dallas, Texas Distance: 0.1 km / 0.1 mi
- West End Hotel Dallas Dallas, Texas Distance: 0.3 km / 0.2 mi
- The Fairmont Dallas Hotel Dallas, Texas Distance: 0.7 km / 0.4 mi
- Sheraton Dallas Hotel Dallas, Texas Distance: 0.7 km / 0.4 mi
- Springhill Suites by Marriott Hotel Dallas, Texas Distance: 0.7 km / 0.4 mi
- Hotel Lawrence Dallas, Texas Distance: 0.8 km / 0.5 mi
- The Westin City Center Dallas Hotel Dallas, Texas Distance: 0.9 km / 0.5 mi
- Hyatt Regency Dallas Reunion Hotel Dallas, Texas Distance: 1 km / 0.6 mi
- Hotel Zaza Dallas, Texas Distance: 1.6 km / 1 mi
- Crescent Court Hotel Dallas, Texas Distance: 1.6 km / 1 mi
- Summerfield Suites Dallas Uptown Hotel Dallas, Texas Distance: 1.9 km / 1.2 mi
- The Mansion On Turtle Creek Hotel Dallas, Texas Distance: 2.8 km / 1.7 mi
- Fairfield Inn Dallas Market Center Hotel Dallas, Texas Distance: 3.1 km / 2 mi
- The Warwick Melrose Hotel Dallas Dallas, Texas Distance: 3.3 km / 2.1 mi
- Sheraton Suites Market Center Hotel Dallas, Texas Distance: 3.3 km / 2.1 mi