Sheraton Suites Market Center Hotel, Dallas
Reviews - Sheraton Suites Market Center Hotel
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Historical Traveller Reviews of Sheraton Suites Market Center Hotel
Craptel not Hotelfrom 20inchmo
Not impressedfrom baldy80
I'm a Starwood member and I was absolutely not treated like one.
will not stay here again
Very nice hotelfrom Easy180
Not being a nitpicker there wasn't anything bad I can say about the place other than the food prices in the snack bar were extremely marked up. Room was clean and found the service to be good and friendly. Would absolutely stay again if the price is right.
Very nice stayfrom arbutler70
The rooms are ample size and very clean. My only annoyances were paying $10/day for internet service and $7/day for uncovered, unprotected self-parking.
All in all, an excellent stay, and I would likely stay here again.
Comfortable and friendly.from shandeloddy
Terrible Weekendfrom A TripAdvisor Member
Upon arriving at the hotel a woman was standing in front of a computer doing nothing, we waited at least 5 minutes for her to care that we were standing there, and finally replied "yes?".
The third floor always smelled like smoke, and I assume this wasn't a smoking room because no ash trays were found.
Also, the toilet in room 340 overflowed twice! A large titanic wave burst from the plumbing soaking valuable goods needed for a business confrence.
I would advise not drinking from the glass cups, because the staff does not wash them in a dishwasher rather with an old wet communial rag and then puts them back on the wet bar for your drinking pleasures.
We called and complained, but they hung up on us.
Also, the pull out is as comfortable as sleeping on a jagged rock, and the rooms are very dark and creepy, and the elevators are slow.
Room service is outrageous with even juice costing $5 plus $1.84 tax plus 25% gratutity (FOR JUICE)!!!!!
This hotel is terrible and I either hope it burns down or goes bankrupt!!!!!!!!
Large Rooms-Nice People-Shame about the Smoke!from A TripAdvisor Member
Nice rooms, service has gone downhill (many stays here), and prices going upfrom marihelen
First, the good stuff. The room layout is just great. It's a two room suite with french doors between. There's a nice wet bar, the bathroom counter space is good, all the normal amenities (coffee maker, nice hair dryer, toiletries, etc) and the TV channel selection is nice (2 TVs), the shower is nice. The beds are nice -- comfortable, nice duvet covers on comforters, nice pillows, etc. A small fridge is in the room. They have a decent shuttle service during the day. And they do allow pets if you need to bring one along; they even have special doggy beds for them.
The so-so stuff. The restaurant is average (or a bit below) and a bit pricey, although the staff is nice. The internet service is $10 per day, or you can use Wayport on a monthly charge. Wayport's service is spotty and the hotel is no help getting it fixed if you have a problem. They've started charging for parking in the adjacent lot unless you've got a corporate reservation or other special booking.
The bad stuff. The hotel is next to a freeway and a good number of the rooms are very noisy. Since the hotel books many conventions and corporate accounts, you may not be able to switch rooms. (A solo traveler doesn't have a lot of sway here, since they have a number of big-time corporate clients, like Southwest Airlines.) The staff is mostly friendly and smiling (at least during the day), but not particularly helpful or reliable. If you need a special request, don't count on it being honored until you've asked several times. There's a big difference in the quality of staff in the morning, afternoon, and late night. The in room automated check out doesn't work at all (it has never worked the entire time I've stayed here). They've double charged my credit card on more than one occassion, although the bill did finally get corrected through the credit card company. Carts to get your luggage up are often MIA and so is the bellman. If you're an SPG member, be sure to check your point count, as it may or may not get credited for your stay. They give lousy directions to pretty much anywhere.
My last stay was not a good experience, primarily because of hotel staff. I don't think I can post details without violating the posting rules, but I won't stay again.
Staying here could be a very good experience or a very bad experience, depending on your room assignment and the staff you happen to find on duty. I've had both experiences in my many stays here.
Look Elsewherefrom A TripAdvisor Member
Great Value in downtown Dallasfrom rtbtravels
Top Local Tips for Dallas
Hotel Shuttle Van No need to rent a car. Hotel will shuttle you for FREE to and from most attractions. JFK assasination, museums, state fair, restaurants. As long its within 8 miles. SORRY not Dallas Stadium.
Western Warehouse For those seeking Western boots, Western Warehouse on Stemmons Freeway is a must-see. I'm hard-to-fit, but there was a great selection in my size. The staff was very helpful, and I left wearing a gorgeous pair of black ostrich Lucchese boots.
Texans love their cars Don't waste your time looking for transit from the airport. Super Shuttle is the best you'll find. I learned that the public transit from DFW to the Market Center is a bus; and, it requires changing buses twice and takes 2.5 hours.
Other names for Sheraton Suites Market Center Hotel
- sheraton market center
- sheraton hotel dallas
- sheraton dallas
- dallas sheraton
- Address: 2101 Stemmons Freeway - Dallas - Texas - 75207 - United States
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