InterContinental Dallas Hotel, Dallas, United States

 

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InterContinental Dallas Hotel, Dallas

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Rating

2.5/10
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Official Contact Details - InterContinental Dallas Hotel

  • Address: 15201 Dallas Parkway - Dallas - Texas - 75001 - United States
  • Phone: 9723866000
  • URL: http://www.ichotelsgroup.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 529

"My boyfriend booked this hotel for a two night getaway. The first night my boyfriend came out of..."

"My wife and I had been to this hotel a number of times and have been disappointed in their lack..."

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Reviews - InterContinental Dallas Hotel

2 reviews (Showing 1 - 2)
Review this Hotel

Rating:

3/10
Not this one
Submitted by: Jeanette Stewart in 11/17/08
  • Age Group: 31 - 40
  • From: United States
  • Traveller type:
My boyfriend booked this hotel for a two night getaway. The first night my boyfriend came out of the shower saying he ran out of hot water fast. I tried showering and fought not having hot water the entire time. I called and maintenance came twice. We had to move from a nice view on the 8th floor to the 3rd floor where we were told the water temp was better. What a joke, we never got a nice shower the entire weekend of our stay in this higher star rated hotel. Stay away from this one guys and gals. You would hope that the nice things like a hot shower would not be any trouble.
 
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Rating:

2/10
Lack of caring attitude!
Submitted by: David Jenkins in 04/05/05
  • Age Group:
  • From: United States
  • Traveller type:
My wife and I had been to this hotel a number of times and have been disappointed in their lack of caring attitude. One particular incident happened at the club called Kempis'. On several occasions we attended, hats were allowed, but on the last visit I was asked to remove it. Given only the reason that " this is our policy" (if you don't like it, go somewhere else) I removed the hat and was told it would be returned. At the end of the evening when I went to retrieve the hat, I was told it could not be found. Not given a receipt for the hat, I was told after a so called" thorough investigation" that no such incident was ever filed and that they really appreciate my telling them of the incident but there was nothing they could do. Knowing the manager personally, I called him to ask about the hat. He told me that he knew it was in the office and had seen it there personally. When I went to retrieve the hat I was told that it was not there and that the manager was no longer employed there as well. This was not an inexpensive hat, which I feel someone just took home. The caseworker that looked into the incident was Betty Stoneman. She wrote me a very nice letter thanking me for taking time to contact them and hoped that I would allow them to serve me again and please feel free to contact her personally but did not give her personal phone number. At $300.00 a pop I don't think we will be back and neither will any of our functions by my company be held there again.
 
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