Lakeway Inn Conference Resort Hotel

, Austin, United States
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Lakeway Inn Conference Resort Hotel

, Austin
3 star

Rooms: 273

101 Lakeway Drive - Austin - Texas - 78734 - United States Hotel Website | | 800-525-3929
191 Traveller

Reviews - Lakeway Inn Conference Resort Hotel

Historical Traveller Reviews of Lakeway Inn Conference Resort Hotel

Lovely, Relaxing, Perfect

from KatKnapTrvl
We visited Lakeway for a conference. The property is beautiful. We had a water view, with a balcony--very relaxing. Our room was exceptionally comfortable, and the hotel was very quiet, even with all of the people attending the conference.

The restaurant served delicious breakfast, lunch, and dinner, so there was no need to leave the property for meals.

The conference facility is great, and the event planning department was very attentive and accomodating, coming to our rescue when last minute changes had to be made. Their attention to detail is fabulous! We could not have asked for a better conference experience.

Lakeway Inn Was Great

from Kilometers
My wife and I celebrated our 14th anniversay at the Inn and were very pleased. We had our 7-month old with us and it worked out very well. The redone rooms (May 2006) were modern and comfortable. We stayed in a lakeview room with balcony. The view was terrific. We thought we could time our daughter's bedtime so that we could eat in the Travis Restaurant, but when we arrived at the restaurant, she was ready for bed. My wife went back to our room to tuck her in and I stayed to place a to-go order of lobster cakes, ceasar salad and shrimp scampi pasta. We ate on our balcony overlooking the lake and had a wonderful dinner. The next morning my wife had a massage in the on-site spa that I had pre-arranged... she really enjoyed that. While she had her massage, my daughter and I swam in the first of three new pools to open on the property. Overall, we were very impressed.

The Lakeway SKIN!!

from A TripAdvisor Member
I just returned from Lakeway Inn where I attended a conference. The hotel accomodations were just OK. I would compare the hotel to a Holiday Inn -- definately not worth the price of the rooms. I have never written a review of a hotel, but I thought that what I have to say is so unusual that other people should know about it.

My collegues and I had a very strange experience at this hotel that I would not care to repeat. After our conference, we (three women and a man) went to the hotel bar for a drink. There were other members of our group there watching the Astros game. As we were leaving the hotel to get to the bar, we noticed a scantily clad, tattoo covered woman standing with a man immediately outside the hotel entrance. She began to sing loudly and inapporpiately as we were walking away. We thought it strange, but made our way to the bar.

After sitting in the bar (nothing to write home about with truly terrible service) for about 10 minutes, who should walk in the door but this woman (obviously a prostitute) and her pimp.

She again began to sing -- this time the National Anthem, even though the game was half over. We decided that she was stoned, and we expected the hotel managment to ask her to leave. Not so. She then approched the male member of our group, introduced herself and began to stroke his hands and arms in front of all of us. He politely rebuffed her bold advances, but she would not leave until I told her that our friend had three women with him, and we were not interested in her solicitation -- thanks.

She did leave briefly, but then returned to the bar to harrass other members of our conference -- all older, quite distinguished men who were also obviously quite uncomfortable with her inappropriate behavior.

As I was watching this unfold, I noticed that the bartender was actually assisting this woman and her pimp. In fact, she began to order drinks for everyone in the bar, and the bartender dutifully took her unwanted drinks to different tables. When he came to our table with a bottle of cheap champagne and four glasses "from the lady at the bar," I told him that was inappropriate, and why had security not been called? He was extremely rude, and stated that he did not know who this woman was with, and so on.

I would think it would be obvious that a drunk/stoned woman with too much make-up and her bare belly and breasts hanging out of a hoochie-mama outfit would not be with a bunch of suits who were staying at the hotel.

I also noticed that one of the hotel managers came into the bar during this time, saw this woman and her actions, and left the area. I initially thought that he might be calling security, but no such luck.

The woman then changed into a bikini top and a sarong and came back to the bar. She walked back to our table and asked if we liked the wine that she sent us. When we said "no thanks," the bartender came up to her, put his arm around her, and told her in a snotty tone of voice (directed towards us, not her) to "not bother these people, dear."

We left the bar soon after that. On our way back to our rooms we ran into the manager who had been in the bar. My friend had not seen him there (her back was to him when he came in), and she politely complained about "the woman of the paint" who was harrassing us. The manager said that he would take care of it. We ended up just going back to our respective rooms.

The more I think about it, the more it seems to me that the hotel staff were in full knowledge and cooperation with this pimp.

Unless entertainment in the red light district is your opinion of fun, I would not recommend this hotel.
Management Response from A TripAdvisor Member
The guest behaving erratically was a recently discharged hospital patient suffering from bipolar disorder whose husband had just passed away, according to her family members who contacted Lakeway Inn after she was asked to leave the hotel after this incident. Without knowing her medical condition, management made every attempt to accommodate her and her small children, until her inappropriate interactions with other guests made this impossible. We apologize for any inconvenience to the other patrons.

Buffet bummer

from A TripAdvisor Member
Our son was in the midst of moving to Lakeway so we thought that Lakeway Inn would be a good place to observe Thanksgiving.
Unfortunately this proved to be a bad choice. The food was mostly adequate if not tasty. But the roast beef was in short supply and the traditional Thanksgiving turkey was nowhere to be found. The first round from the bar was served up promptly but followup service was nonexistent.

All in all it was overpriced, of indifferent quality and poorly served.
The view of the lake though was great.

Disappointed

from A TripAdvisor Member
Our Romance Package was delivered the wrong night :( so when we arrived (after midnight - since we had other plans this night) the champagne wasnt cold, strawberries were warm. We did eat 1 warm strawberry each, is that Romantic or what? We asked that the $50 be deducted since it was screwed up instead we got $22 credit for the champagne we didnt drink. Felt that was not right of the hotel since there was No real romance package we enjoyed. At least the deer enjoyed our strawberries. We did enjoy the breakfast. At $240 a night I expect any mistakes should be corrected to our satisfaction not theirs! An apology from management would have been nice instead of girl at counter talking to them over phone to approve our $22 credit for the champagne. Not all bad, the view over the lake is beautiful & very peaceful.

DISGUSTING, DISGUSTING!!!!!

from MSSWONG
We wanted to spend some time on Lake Travis with our UT college kids so my husband and I booked a room for Labor Day weekend at Lakeway.

My daughter wanted to see her dog and I read on the Internet that Lakeway was pet friendly. I booked a deluxe room with lake view. However, when I checked in, we were told at the front desk that pets were not allowed in the building where our room was located. The front desk person made no suggestion of what to do with the dog. We called my daughter and son to come get him immediately.

The bellman who led me up to the room told me that they have an "older" section for the people with pets. Ok, so I went to the front desk and asked about those rooms and was re-routed to the old section. No apology, no talk about a refund, and absolutely no talk about what these units were like.

They were DISGUSTING.

The rooms smelled, they were old with old dingy lighting, old air conditioning units and get this, there was petrified dog poop under the writing desk. I was scared to walk on the floor or touch the bedding. The maids did not vaccum the floor and when I let the front desk know about the poop, they sugggested I fill out a comment card. My son spilled some candy on the floor the first day and it sat there the entire weekend.

The fitness room was not ventilated. There were several cardio machines with no fans overhead. Talk about sweating up a storm. The air conditioning registers in the room were filthy. Again, it was just plain gross.

The pools were clean in the morning with trash and towels were littering the grounds by night time.

For $204/night, I would have expected a lot more. This was not worth a penny. We spent most of our time at my daughters apartment because the room was so nasty.
Management Response from A TripAdvisor Member
Unfortunately, the online reservation did not mention that the guest would be bringing a pet, otherwise she would have been advised that pets are only allowed in original rooms with access to grassy areas. We would have been happy to relocate the guest to a different room immediately if we had been notified prior to departure of her dissatisfaction with the accommodations.
Finally, the "petrified dog poop" was in fact lint residue from the A/C unit, but was not mentioned until guest checked out of the hotel. Two supervisors immediately inspected the room and found the lint under the desk area.

Peaceful, Beautiful Lakeway Inn

from A TripAdvisor Member
My boyfriend and I went here for a weekend getaway and we both loved it! The drive to the hotel was scenic, lined with a golf course community. Especially all of the deer. I have never seen so many at one place. My boyfriend, who is an avid hunter, was drooling! The hotel is very clean and all around wonderful.

updated - and it shows

from notnecessary
The $10 mil Lakeway put into the Inn recently shows. Rooms and the Inn are updated - lakeside room with balcony is a must. Go during the week, it's so quiet only the deer browsing outside your window will disturb you. Employees are friendly and trying hard, except in the bar/restaurant where service can be poor. But the Lakeway area has grown up and there are plenty of restaurants in the local area or Austin. Still, the restaurant terrace is a great place for dinner under the Texas stars with a good view and good food.

Worth a visit

from A TripAdvisor Member
Nice place to stay. The food was outstanding, the service wasn't so hot. The decor and furniture is outdated, but the view of the lake is excellent. If you don't plan to spend a lot of time staring at the furniture, you won't mind that the decor apparently hasn't been updated since the 1970s. The fried avocado appetizer is worth a try, and the beef tenderloin was superb. A nice getaway location for vacationing couples.

s Day Retreat

from A TripAdvisor Member
My boyfriend surprised me this year on Valentine's Day by taking me to Lakeway Inn. When we arrived the room was stocked with champagne on ice, and a dozen huge chocolate covered strawberries. The room was very nice, and had a large balcony that overlooked the lake. When we went to dinner that night, the host informed us that our table was indeed ready, but we could go to the bar and have a drink and relax if we wanted to, and they would hold the table for us--I was very impressed. The food was expensive and good but not spectacular. I would definitely recommend this place for a weekend getaway, I wished that I known in advance to book a spa treatment while I was there.

Top Local Tips for Austin

Austin Children's Museum If you're visiting Austin with children, the Austin Children's Museum is a must. Located in a large, state-of-the-art facility, this excellent children's museum has something for people of all ages. Youngsters (and their parents) enjoy a tactile experience with art, science and the global community. Permanent exhibits include Austin Kiddie Limits, which introduces children to Texas music and serves as stage for year-round live performances. The water-themed Splish teaches kids about marine life before they turn trash into art at the Creation Station. Brainteasers offer problem solving through observation and logical thinking. The Rising Star Ranch focuses on developing the motor and social skills for children under two. http://www.austinkids.org/

Dine at the Oasis Go early, but catch dinner at the Oasis. Great views, beautiful sunsets, fun atmosphere!

Iguana Grill This is great place to eat at in the local area. I would suggest going before the sunset so you can enjoy the breathtaking views. It is also located on Lake Travis.

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Other names for Lakeway Inn Conference Resort Hotel

  • lakeway resort austin
  • lakeway hotel austin
  • Address: 101 Lakeway Drive - Austin - Texas - 78734 - United States
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