The Clarion at Graceland Memphis Hotel

, Memphis, United States
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The Clarion at Graceland Memphis Hotel

3 star

Rooms: 249

1471 East Brooks Road - Memphis - Tennessee - 38116 - United States Hotel Website | | 901-332-3500
16 Traveller

Reviews - The Clarion at Graceland Memphis Hotel

Denied A Room!!!!
Submitted by: Susan in 27/07/07
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
Sunday, July 15, 2007, delayed Air Trans flight stranded me in Memphis for night. Air Trans gave me ‘discount coupon' with Nationwide Hospitality number. They gave me Clarion Hotel Graceland as ‘discount' for that day and room rate of $47 and confirmation #: PAM1938235 I called Clarion for courtesy van and was told to call back in 10 minutes. I did so, and he said about 10 minutes more. I called again after 30 minutes and was told about 10 minutes. After 55 minutes, the van drove by full. A rental car van driver took me to Clarion. I showed the man (who had on no uniform or name tag) my ‘coupon' and confirmation number; he said I didn't have a reservation with that. I said that I still needed a room. He ran my Visa card and gave me a room key card. When I questioned the rate, which was not what I was told, he said he had no agreement with anyone. I said I would be calling Clarion to find out why they didn't honor the rate given. He grabbed the room key card back from me and said gruffly: “You won't be complaining about MY hotel. I'm the manager, and you won't be getting a room here.” He then rescinded my Visa transaction & yelled at the van driver to take me back to the airport. This man DENIED me a room because I threatened to call Clarion & complain about the rate. I walked out & called a taxi. This night manager is Kevin Pearson; general manager is Lys Barawid. Nationwide Hosp. said they've had complaints about the overcharge at this hotel.

Top Local Tips for Memphis

Beale Street Beale Street is cool to listen to live music... But every bar plays "Walking in Memphis" at least 3 times a night...

Where to stay Most of the sites you'll probably want to see are in downtown Memphis. I would stay there. You can walk to most, or take the streetcar. Take a cab or drive to Graceland. On weekend nights Beale Street is fun, you can hang out on the street and there's plenty of atmosphere even if you don't go into the clubs. Check out the Peabody Hotel for a quiet drink.

Memphis in May Weather is pretty good in May - not too hot. It is severe weather season, though, so keep an eye on the forecast..Storms can occasionally be nasty !


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  • Address: 1471 East Brooks Road - Memphis - Tennessee - 38116 - United States
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