Madison Hotel Memphis
Reviews - Madison Hotel Memphis
Read 346 additional reviews of Madison Hotel Memphis at TripAdvisor.
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Historical Traveller Reviews of Madison Hotel Memphis
Hated this hotelfrom A TripAdvisor Member
Beautiful boutique hotel-much better than Peabodyfrom A TripAdvisor Member
Wedding Night Waste of Moneyfrom A TripAdvisor Member
They were unable to answer our questions, and did not return our call.
In the morning, we tried to order room service and they did not answer the phone. We placed our order with the front desk and it arrived almost an hour later. Breakfast arrived, not on a cart, but we were handed covered plates. There was no table in our room to eat at. We received only one of our breakfasts, and finally gave up on the other, which arrived as we were leaving. They were prompt to refund us for the missing breakfast. We carried our own luggage downstairs as we had waited over an hour for the bellman to bring a cart. The large bathroom was very comfortable, and the shower was excellent. Overall: this hotel is way overpriced. I have stayed at the Peabody, and was much more comfortable. No matter how busy, their service is always excellent.
Good service makes for a comfortable stay. We were not comfortable at the Madison.
Absolutely Horrible, A third rate Embasy Suitesfrom craiglivingstone
This place bills itself as a first class hotel!
I have been attempting to reach the Manager for two days...
I will say the valet men and Kristy at the front desk were polite and as helpful as they could be while surrounded by insolent, unprofessional automatrons.
Did I mention I HATED my stay here?!
What a dump. Don't stay here... I mean it!
Honeymoon nightfrom A TripAdvisor Member
The bathroom nice size and clean. The view, not a great one. It was pretty much quiet on this night and the staff seemed to be very polite.
We missed breakfast time that following morning (too early) but convinced them to serve us breakfast food anyway. The only complaint we had about our stay was that maid service was a constant interruption.
We had to let them know several times when to come back. Overall, we enjoyed our stay.
Classy alternative to Peabodyfrom AngelPeak
A beautiful boutique hotelfrom A TripAdvisor Member
Wonderful time at the Madisonfrom A TripAdvisor Member
Beautiful hotel but some service kinks to work outfrom A TripAdvisor Member
After a long drive from Georgia (we got lost in Arkansas), my husband and I attempted to check into our room, only to find that there was not a reservation for us. I made my reservation using a link from the Madison Hotel website (I guess I should have used a link from TripAdvisor!) and received an e-mail confirmation but failed to print it prior to my departure. Initially, the front desk clerk gave us the impression she did not believe we had made the reservation when they couldnt pull the reservation up in their computer. After we convinced her to let us use a computer with internet access to print the confirmation, she was puzzled how the glitch could have occurred. We grew very weary as we waited to be checked into a room while she tried to research the error (and yes, there were plenty of rooms were available). Only after we expressed our frustration with the situation and the wait, the clerk checked us into our room. The rooms were very contemporary and clean. The design of the sitting area in our room was a little awkward. The couch was placed at an angle so that the TV could be viewed but in doing so, it cut into the space of the room and made the couch look out of place. The deluxe rooms did not have a bathtub but had an open shower, which I liked. The lobby and the roof top garden were my favorite parts of the hotel. The roof top garden had spectacular views of the city and Mississippi River. The gym in the basement was more than adequate. Even though it was a little dark, the room was interesting because it used to be a bank vault. I was surprised to learn the hotel had a small lap pool in the basement as well. So small, it would only accommodate one swimmer at a time. Our room came with a continental breakfast, which included a beverage and a bread item. The good news is the hotel gave you an $8 credit per person towards breakfast if you did not care to redeem the continental breakfast. Breakfast at the hotel restaurant, Grill 83, was very good and so was the service. We also had very good service from the valets as well. Most of my unsatisfactory service issues were with the front desk. The politeness seemed forced from all I encountered during my stay and they were not friendly. The hotel is so beautiful; I choose to look past this uncomfortableness. Its a shame because it takes away from what would be an above average to excellent rating.
Absolutely delightfulfrom A TripAdvisor Member
Top Local Tips for Memphis
The best food in Memphis Felicia-Suzanne's for dinner - try to get a table in the kitchen. Southern food at its finest. Head to the Arcade in the morning for the best breakfast in Memphis. Next night try the Memphis Pizza Cafe for the best pizza in Memphis.
Sun Studios Just as great as Graceland, in a very different way. A mini tour bus can take you from one to the other. We didn't know that and rented a car. Not necessary, especially with the trolley service in town.
Rendezvous! The Tennessee legislature needs to pass a law mandating that all visitors to Memphis eat at Rendezvous. Of course, it seems like the entire city is waitign with you in the downstairs bar, but it is worth the wait. You MUST get these ribs when in Memphis
Other names for Madison Hotel Memphis
- madison hotel memphis
- Address: 79 Madison Avenue - Memphis - Tennessee - 38103 - United States
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