Garden Plaza Hotel Gatlinburg
Reviews - Garden Plaza Hotel Gatlinburg
Read 263 additional reviews of Garden Plaza Hotel Gatlinburg at TripAdvisor.
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Historical Traveller Reviews of Garden Plaza Hotel Gatlinburg
Never againfrom A TripAdvisor Member
Unable,impossible, to close drapes to block bright lights and noise from pool. Sad building.
Teenage Kids Had A Ball!!from A TripAdvisor Member
They loved the indoor heated pool and hot tub, and the game room. They stayed in the game room every night until it closed at 1100 which gave my husband and I a little break alone. It was a decent walk to the main strip, but it only cost $4 a day to park the car closer, no problem!!
We had a wonderful vacation, Will stay there again!!!!!
Holiday Inn Sunspree, mediocre at best.from A TripAdvisor Member
was so small you could hardly turn around in it. The room also was at
the end of a corridor that let thru doors to a balcony. The cleaning
people congregated ther 1st thing in the morning. The chatter was very
annoying. The room was also very hot no matter if we had the air on or
not as it was vented to the closed corridor.
We also a at the resturant on the premise. The food was not even completely cooked. When I complained to the acting manager, she said they had three weddings that day and had to have a cleaning person do the cooking for the resturant. You would think if they knew they had that much going on they would have prepared for it. We stayed there the week of Memorial day in May 2003.
t think so...from A TripAdvisor Member
Total Dump: DO NOT STAY HERE!from gman100
NOT THIS TIME.
I stayed at the Gatlinburg Sunspree from October 2 through October 5 2003, and believe me, I do not exagerate.
This hotel smelled horrible. This hotel is old. The rooms are moldy and very old. The service is bad. We switched rooms during a three night stay because of elavator noise and the stench. The new room was just as bad. Its not just that the rooms are moldy and stink, you cannot even crack the windows. They are all bolted.
You are greeted with a frown from the moment you walk in and a 'we dont really need you here' attitude. I think its a situation where all they deal with is complaints and there is nothing they can do about it so they dont really care anymore. The place is a dump and complaining will not change that. I saw the manager on duty every time I went to the desk(about 4 times) and each time I was up there he was dealing with very unhappy customers who were almost yelling at him.
This place should be 15 bucks a night. Holiday Inn should be embarrased by this "resort". DO NOT STAY HERE.
Should be closed.from screen_name123
Look elsewhere!!from A TripAdvisor Member
Unless your a Dog, stay away!from A TripAdvisor Member
Do yourself and your family a favor, find somewhere else to stay unless you like the feeling and smell of a kennel.
Worse Vacation Everfrom A TripAdvisor Member
We called twice and even drove down two weeks prior the conference requesting that we stay in the holidome and not the terrace section, due to animals staying in those rooms. We don't have problems with animals but if they are not ours and we don't know them I don't want to stay in a room where they have been. Needless to say when we arrived we were put in the terrace section. Both my husband and myself were not happy with this, and ask to see a manager. The manager was very nice and understood and moved us to a room in the holidome section. That night everytime that we stepped foot in the bathroom, the floor was wet, come to find out the next morning the room behind us had a water leak in the wall. We had to move down the hall, and upon entering the room a terrible smell would knock you down. Needless to say that the floor in this room was also wet. Maintenance was called no water leak, must have been something that the maid cleaned with and dropped it on the floor. Later that night I had my husband to lift up the beds to see if dead bodies were under them. Housekeeping was called, the maid said it smelled like a dirty diaper, and sprayed airfreshner in the vent. We went to the front desk and requested to move rooms due to the smell, but no rooms were available. I later went back to the room and found out upon smelling, that it was a pet friendly room and a dog had used the carpet, so I got a washcloth and soap and tried to clean it the best I could. The next morning the manager said how sorry she was and moved us to another room. This room was better than the other two. The manager sent us some soft drinks to try to make up for the problems that we were having. The next morning my husband went down to the lobby to give the clerks his tax exempt form. The clerk advised us that we were to check out that day, when really our reservations went through that night and we were to check out the following morning. My husband called me from the lobby and told me to start packing. The hotel knocked off one nights stay and dropped the rate which is fine, but we didn't have to pay for this as my husbands employer took care of the bill. My husband did not have to take vacation time for this as it was required that he attend this conference, but as for me, I had to take a week off from work, this is my only family vacation to spend with my children before they start back to school. I will have to say, it was the worse vacation that I have ever had, to the point of tears, even when I had to clean up the dogs urine. The hotel needs updating very badly, and they need to make one building for people to bring animals.
My family will not stay there anymore, and neither will our friends.
t stay there againfrom A TripAdvisor Member
Top Local Tips for Gatlinburg
Don't waste your time buying crap you don't need! Go to the mountains. Go backpacking. Get some exercise and fresh air. Go see the real mountains, not some tawdry tourist trap.
Gatlinburg Gatlinburg is a very busy place. Would not recommend to a family with small children, there just isn't a lot to do for families. I would however recommend driving up on the Smoky Mountains to Cade's Cove, a scenic loop drive with bears and deer and other wildlife. Pigeon Forge is also more family oriented.
staying out of Pigeon Forge traffic The staff taught us how to bypass Pigeon Forge and Gatlingburg traffic when we go on day trips.
Other names for Garden Plaza Hotel Gatlinburg
- garden plaza resort gatlinburg
- garden plaza hotel gatlinburg tn
- garden plaza gatlinburg
- Address: 520 Historic Nature Trail - Gatlinburg - Tennessee - 37738 - United States
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