Sleep Inn Hotel

, Brentwood, United States
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Sleep Inn Hotel

, Brentwood

Rooms: 92

1611 Service Merchandise Blvd. - Brentwood - Tennessee - 37027 - United States Hotel Website | | 615 376 2122
21 Traveller

Reviews - Sleep Inn Hotel

1/10
Caused a Migraine
Submitted by: Roger in 10/07/07
  • Age Group: 60 +
  • From: United States
  • Traveller type: Special Interest/Event
“When I reserved two rooms three weeks in advance I was told check in time was 2 pm.



We got there at about 2:30 and the hotel clerk said the two rooms would be ready about 4:00 and I explained we had a wedding that 6 women had to get ready for so he was nice and gave us 1 room to get ready in. The room air conditioner did not work but we dealt with it.



At about 4:00 I called the desk and was told that the rooms would not be ready today since the current occupants were staying an extra night. Evidently, they take our reservations but don't keep our reservations.



The hotel clerk did not know if she had anymore available rooms but would check and get back with us. About 4:30 we went down and had words with her and got us two rooms on the 4th floor. But only 1 toilet worked correctly.



Not once did anyone say they were sorry for the inconvenience.



Subsequently, over four days I called the hotel manager a dozen times on the hotel number and his cell phone leaving messages each time and he failed to return any of my calls. Therefore we will contact the Better Business Bureau regarding their poor customer service.”

Top Local Tips for Brentwood

Galleria 5 minutes The Riverchase Galleria shopping mall is 5 minutes from this hotel, along with every "big box" store known to man. Restaurants are also plentiful in this area. It would take days to visit all the stores in this vicinity

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Other names for Sleep Inn Hotel

  • sleep inn brentwood
  • brentwood sleep inn
  • Address: 1611 Service Merchandise Blvd. - Brentwood - Tennessee - 37027 - United States
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