Hilton Head Ocean Resort, Hilton Head Island, United States

Search for:
Hilton Head Ocean Resort Hotel Reviews - Travel Library
Home > Hotels > United States > South Carolina > Hilton Head Island > Hilton Head Ocean Resort

Hilton Head Ocean Resort Hotel Hilton Head Island

Traveller Reviews

     Rating

1/10

Official Contact Details - Hilton Head Ocean Resort

  • Address: 36 S Forest Beach Dr - Hilton Head Island - South Carolina - 29938 - United States
  • Phone: 843-842-3100
  • Email:
  • URL: http://www.grandhotelsandsuites.com/
  • Hotel Class:

"First room the fridge did not work, 2nd room air did not work, mgr told us......"

Rating:

1/10
Not customer service friendly - Mgr very rood
Submitted by: Melissa in Jul 2006
  • Age Group: 31 - 40
  • From: United States
  • Weekend Breaker
First room the fridge did not work, 2nd room air did not work, mgr told us she was going to have it fixed and did not. The mgr did not even bother to call us back to tell us that she did not fix the air and would not give her name or the owners name. Also, we were told we would be across the street from the beach they have another building which is a half mile down from the main building. Also, the ice machine in the 2nd building did not work we had to walk to the first building just to get ice. The manager was not helpful and very rood. horrible customer service . . . . . . . . .
2 out of 2 readers found this review helpful
Was this review helpful? Yes - No

Read 57 additional reviews of the Hilton Head Ocean Resort at TripAdvisor

Want to see more hotels? View all 2 star hotels in Hilton Head Island

 loading...

Review & Rate the Hilton Head Ocean Resort


Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.
Your First Name: Add your pictures
Date of stay:
Type of traveller:
Age Group:
Your Country:
Your Email: (Won't be published)
Your Rating:
Review Title: (ex: Great Service & Staff!)
Your Review:
(As a reminder,
you can review the price, location, rooms, restaurants, bars, staff, services)
Please confirm you abide by our Terms and Conditions and understand that this form is used to publish your feedback (on this page) about your stay at this property.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.

 loading...

Popular Travel Destinations

Recently Reviewed Hotels Around Hilton Head Island