Omni William Penn Hotel

, Pittsburgh, United States
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Omni William Penn Hotel

, Pittsburgh
4 star

Rooms: 596

530 William Penn Place - Pittsburgh - Pennsylvania - 15219 - United States Hotel Website | (412) 281-7100
513 Traveller

Reviews - Omni William Penn Hotel

Excellent experience
Submitted by: Jennifer in 17/03/07
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Honeymooners
My husband and I stayed at the Omni William Penn for the first night of our honeymoon, and we had a wonderful time. The staff was extremely friendly and helpful. We mentioned in passing that we were honeymooners to the concierge when we were checking in, and she sent a complimentary bottle of Moet & Chandon and 2 slices of French Silk cake to our room. We were so delightfully suprised! The room was large, comfortable, and lovely. The location was great ... we walked to PNC Park to catch a ball game. The only reason I'm giving it a 9 instead of a 10 is that we visited over the Easter holiday and so some of the on-site restaurants were not available.

Tip: We booked through and got the room for rediculously cheap ... it was $60 or $70. They don't tell you which hotel it is, but since there are only 2 4-star hotels in Pittsburgh it's not much of a gamble.
Beautiful and Quiet
Submitted by: Manuel Frankel in 04/07/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Family Traveller
Lovely restored classic hotel, great location,large charming room, staff was excellent, can't wait to go back to Pittsburgh so I can again stay there

Historical Traveller Reviews of Omni William Penn Hotel

An above average experience

from FitnessMandy
This was my second visit to the William Penn. My first stay was about 4 years ago. I believe it was a Westin at the time.
This hotel has a lot going for it. The lobby is breathtaking and the staff is friendly and attentive. The fitness center is very well-equipped including treadmills, ellipticals, bikes, resistance equipment, free weights and even medicine balls.
There are, however, a few details that would have taken my experience from very good to great. I was a little disappointed with the room this time. It was fairly small and included a great view of some air conditioning units on the roof of the building next door. My room was booked through hotels. My parents also booked a standard room but through the hotel itself and were given a much larger room with a full bath and a powder room. I wonder if I was given that room bc I chose not to book directly through the hotel.
I think that the bathroom could have been just a little more clean. When I turned the faucet off in the sink, it turned back on!
I was a little nitpicky about this hotel, but overall it was a very good experience and I look forward to staying there again.

Attractive hotel but no self-parking

from A TripAdvisor Member
The title "historic hotel" always scares me, but this one seems to have been thoroughly renovated. The lobby is a real stunner. Our (basic) room was huge (larger than some apartments I have lived in) & very nicely remodeled. Beds were extremely comfortable. Staff was very courteous (if somewhat cool to us peasants). Service was uneven - sometimes excellent, sometimes hopeless (the upscale Terrace Room restaurant). Fabulous turn down & morning beverage/newspaper service for Select Guest members (sign up! Otherwise the in-room make-it-yourself coffee is horrid.) Fabulous fitness room (but no lockerrooms or pool) - row of elliptical trainers & treadmills, weight machines, fresh fruit, sitting area. But.... there is no parking at this hotel, except for the valet service ($24/night!). There is a city parking garage across the street (which always meant going deep, deep into the bowels of the earth & paying _every time_ you go out) - not too expensive on weekends (~$5-8/day) but holy moley, during the week, it will cost you. The parking garage is a startling and unpleasant real-world awakening after leaving such a nice hotel.

Great Stay at the William Penn!

from A TripAdvisor Member
I had a fantastic two-night stay at the William Penn on October 15-16, 2004. The hotel shares an elegance and luxury with other establishments, such as Chicago's Palmer House and New York's Plaza, from that era. The public spaces are comfortable, well-appointed spaces. While the feeling may be Old World, there are amenities to meet modern needs, such as wireless Internet services and a bagel shop and Starbucks in the lobby.

Many thanks to the TripAdvisor reviewers who suggested signing up for Omni's frequent guest program. I did just that after winning a discounted stay through Priceline, and was able to use the coupon I received from Omni for an upgrade to a junior suite. The room's generous size, the pretty marble-tiled bathroom and the extras (in-room coffee service, bathrobes, Swiss bath amenities) more than made up for the lack of a view.

There were lots of other great things about this hotel. The downtown location was convenient to shopping and to walking to other key areas like the Strip and Station Square. I also appreciate the TripAdvisor advice about the parking garage across the street, which charged only $5 for 24-hour parking when entering after 4:00 PM (hotel valet parking is $17). When we inquired about the Urban Room, an Art Deco-style ballroom on the 17th floor, a hotel staff member took us up for a tour. The complementary beverages we ordered in the morning were delivered at 8:30 AM on the dot as requested.

Although our stay was discounted, I would have paid much more for this very enjoyable stay.

Top class

from garyf
During this years trip to the US we stayed in 6 hotels - this was the best!
We took advice from another subscriber and joined the Omni frequent guest programme - even though it was our first Omni visit. We were so impressed it won't be our last Omni hotel. We got a free weekend upgrade to a suite - and very impressive it was too.
Great hotel, great service, great location.

This hotel is reason enough to visit Pittsburgh

from mkedan
I have been staying at the William Penn periodically for about ten years. Though I missed the Tri Corner hats the doormen once sported, the hotel is still kept in fabulous condition. The front desk clerk was incredibly accomodating, the weekend rate is amazing, the rooms were luxurious, and our request for one room disabled accessiblity was handled with ease. Self-park across the street is a weekend bargain at $5. And the breakfast was delicious and luxe--by no means cheap but worth the indulgence. Take an architecture tour, ride the light rail to the incline, visit the Warhol or Carnegie Museums, ride the coasters at Kennywood, get a pickle pin at the Heinz gift shop, take a day trip to Fallingwater. Just don't expect the luxury shopping that once abounded nearby. Both the Lord & Taylor and Saks look ready to close.

Did Not Live Up to the Hype

from ChgoDiver
We stayed at the Omni William Penn in mid August 2004. We read the reviews from TripAdvisor and saw that nearly all of the most recent reviews were Excellent. We expected the same. However, we were disappointed in several ways. First, the hotel halls and our room were worn and seemed to have had quite a bit of traffic. Our room was spacious and the bed was generally comfortable. The linen quality, however, was no better than a Red Roof Inn. One window would not stay open. Also, the TV was rather small (no larger that 20"). This would not have been a problem had the TV been closer to the bed or furniture, but it wasn't. The bathroom was small, but clean and well appointed. The tub was small and the water pressure was practically non-existent. The toilet also took some coaxing to flush properly. As far as other hotel amenities, The Tap Room was a comfortable bar, but got smokey and extremely warm during our stay. With that said, highlights included a very nice fitness room and a gorgeous lobby. It was nice to have a convenience store in the building. We had no issues with the service. The location is good in that it is in the center of the city, and even a walking distance from the ballparks.

A great hotel

from A TripAdvisor Member
I recently stay at the Omni. My visit was for three days in late July. The hotel is in the center of the city, it is very easy to walk to the many sights that Pittsburgh has to offer. The hotel itself is extremely nice. The rooms are very well maintained, the staff is very friendly. The lobby is beautiful. For business or pleasure, I can recommend this hotel 100 per cent.

Priceline and the Omni William Penn worked well for us!

from bhugh
We made a last minute family trip to Pittsburgh and asked for a 4 star hotel on Priceline. We had two rooms at the Omni William Penn Hotel for our family. The rooms were clean and comfortable and the staff was friendly and very helpful. We had free coffee and a newspaper delivered to our door and had some delicious food from The Tap Room as a late-night snack after the baseball game. What a wonderful weekend for our family and the stay at the Omni William Penn made it extra special.

What a steal

from A TripAdvisor Member
What a great find through Price Line. The hotel itself was great. Very friendly service from the moment we walked through the revolving door. The front desk didnt' seem to mind that we were only paying $70 a night. We got a very large, spacious room. The workout room had many machines to choose from along with towels and fresh fruit. Room service was good. The bathroom was efficient but rather small. You are in easy walking distance of both the baseball park and football stadium. The only two drawbacks were the $25 valet parking fee and a small tv in a BIG cabinet which seemed even smaller because of distance between the bed and the tv.

Beautiful lobby and exterior, Disaster service!

from A TripAdvisor Member
During our recent stay at the Omni William Penn Hotel in Pittsburgh, we were very disappointed. The extendable clothes line in the shower snapped off from being so brittle and the front desk was very inconsiderate and did not seem to care. We had to sleep in sweat because any time we would turn on our air conditioner, our room would fill with a horrible smell. We called the "24 hour" front desk FOUR TIMES to inform them of this, and no one would answer. The service at this hotel is awful and we are considering never staying at an Omni hotel in the future. The hotel from the outside is gorgeous... just BEWARE.

Top Local Tips for Pittsburgh

taxi tour I sprung $38 - $50 with tip -- for a taxi tour of Pittsburgh. Driver (Joe, outside of Omni William Penn)--gave me a glimpse of many sides of Pittsburgh, from upscale neighborhood to public parks, boutique/urban strip to cemeterires, CMU to Mount Washington. The Omni's doorman approached the taxi driver for me, which made it easier.

Phipps Conservatory The Phipps Conservatory is BEAUTIFUL! Rooms and rooms full of beautiful flowers, including a Thai forest. This place is amazing, and very tranquil, no matter what the weather is doing!

Subway downtown is free Subway downtown is free


Other names for Omni William Penn Hotel

  • pittsburgh omni
  • omni pittsburgh
  • omni hotel pittsburgh
  • Address: 530 William Penn Place - Pittsburgh - Pennsylvania - 15219 - United States
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"Excellent experience" - Jennifer

"Beautiful and Quiet" - Manuel Frankel

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