Holiday Inn Historic District Hotel

, Philadelphia, United States
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Holiday Inn Historic District Hotel

, Philadelphia
3 star

Rooms: 364

400 Arch Street - Philadelphia - Pennsylvania - 19106 - United States | 215 923 8660
427 Traveller

Reviews - Holiday Inn Historic District Hotel

1/10
HORRIBLE
Submitted by: Lauren in 27/03/05
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
Staff was VERY rude. Hotel room was filthy.
Horrible experience.
10/10
Holiday Inn Historical District Philadelphia, PA
Submitted by: Sean Mccloskey in 04/07/05
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
This hotel was superb, and I have stayed here more then once. I hope this review gets posted, because this is a direct representation of the staff that run this hotel!

Historical Traveller Reviews of Holiday Inn Historic District Hotel

Excellent location, reasonable room

from A TripAdvisor Member
My wife and I stayed here for a single Saturday night.

Excellent location, quiet, complimentary parking for hotel guests, standard room amenities, bathrooms show their age, but the basics are all taken care of.

Excellent event experience, as we attended a small reception in one of the conference rooms. We would especially like to thank the events coordinator at the hotel.

Great location

from A TripAdvisor Member
The Holiday Inn in the Historic District is located in a great location. Every historical attraction and many restaurants are within walking distance. We had breakfast at the hotel restaurant every morning. Our rooms were clean, but not spotless. The beds were quite comfortable and although the towels were skimpy the housekeepers left extra for us. From past experience I was not thrilled with the prospect of staying at a Holiday Inn, however, if we visited Philadelphia in the future, we would stay at this Holiday Inn again.

a dissapointment, but good location

from hanlgt
If you are looking for a great location in Philly, this hotel is for you. If not, and you get rooms 527 or 528 you will be sorry. We stayed here and booked the 2 rooms using Priority Club points. At least it was free because the rooms were pretty bad. The bed in one room had such a large concave indentation, that my teenage daughter couldn't avoid slipping down into it. The tile floors on both bathrooms were grungy and looked like they needed to be sandblasted to get clean. In our room, the bathroom wallpaper was peeling off the ceiling and all in all, the bathroom was unappealing to say the least. Also, beware of a room near the elevator--it "bings" loudly every time it stops. And, did I mention the fire station next door? An emergency at 6 AM with alarms blaring isn't very relaxing for most hotel guests.

When we checked out, I mentioned the problem with the bed and the Assistant Manager wrote down the number of our room and stated she thought the bed was new but that she would check it out. I asked if they put people in the worst rooms when they are using free points, but of course she said no. It would have been nice if she offered me half the points back or something, due to our dissatisfaction, but she said nothing. Not a good idea--because now I am writing this unfavorable review of the hotel and will not stay there again.

Great Location, Hotel was just OK

from CatCalico
We visited Philadelphia as part of a historic tour of New England. When we arrived in Philadelphia, we were just a little concerned - the city is a little rough around the edges. We found the Holiday Inn and were pleased to find out that the hotel was within a short walking distance from Independence Hall, Benjamin Franklin's house, and the house where Thomas Jefferson wrote the Declaration of Independence. The hotel room was sufficient, although one of the beds had fallen out of the bed frame. We called to the front desk and they had someone up in 15 minutes to fix the problem. The bathroom was clean but was showing it's age. All in all, the room was comfortable. There was a nice rooftop pool, which the kids loved. Since the hotel is located in a city, there was considerable city noise. In our case, it was the fire department next door. I just wore earplugs and got a good night's sleep.

We ate at the restaurant in the hotel for dinner - Benton's I think was the name. The food was pretty good and reasonably priced. Our waiter was a kick - he was very easy going and attentive. Another waitress had a tantrum in the kitchen area that was audible throughout the restaurant - that was kind of uncomfortable. Apparently, she had a problem with our waiter and wanted to let him and everyone else know - very unprofessional.

I have to mention about the National Park Service in Philadelphia. They gave FREE tours at Independence Hall, Benjamin Franklin's house, the house where Thomas Jefferson wrote the Declaration of Independence, and at the Visitor Center. The Park Rangers were very knowledgeable and clearly enjoyed their work. The tours were the best we had on our trip. The Rangers were always available to answer a question of provide insight to whatever we were touring. While my favorite tour was of Independence Hall, the presentation on the Underground Railroad was quite informative, too. I have to say that this really made the stay in Philadelphia a "must see" when touring historical New England and I am glad we visted despite our concerns when entering the city.

t believe the bad reviewes

from A TripAdvisor Member
My husband and I stayed at this Holiday Inn Easter Sunday, April 27, 2005.
I was very skeptical since I read some horrible reviews on this hotel. However, we were both very happy with the accomodations. The lobby was welcoming and the room was very large, spacious and clean. The location is centrally located to the Old Town, Society Hill and Penn's Landing areas. Walking or a subway could get you around all parts of the city. The subway is only two blocks away from the hotel. For the reasonable price, I don't think you can beat this hotel. As for the poor reviews, I guess some people are just too hard to please!!!

Wonderful Stay

from A TripAdvisor Member
Can't beat the location! Hotel was was in the middle of it all. Could walk everywhere. Staff was friendly and food was great. Will definitely stay here again.

Good Value - Friendly Staff

from A TripAdvisor Member
We were forced to spend a night in Philadelphia because of a flight cancellation and arrived at the hotel without anything but the clothes on our backs.
The staff were very helpful, provided us with toothbrushes/toothpaste and as an added gesture gave us a voucher that covered part of the cost of breakfast.
The room was showing age but was clean. However the toilet was running (a simple adjustment in the tank fixed it without having to call the front desk). Beds were very comfortable and each had 3 large pillows.
We would recommend the hotel because of its location which is right in the midst of the historic district, and because of our pleasant experience with the staff.

A Dissapointment at Holiday Inn

from A TripAdvisor Member
I stayed there in August 2004 ( 18-23rd). There was one thing after the other, from a broken toaster in the Dining Room, cold undesirable food at the breakfast buffet. The area where you picked up your food was filthy, food on the floor, hard greasy sausages, and no variety each day and it was limited to the same few selections. from Quaker oats so gooey to scrambled eggs that always needed to be replenished. The bedroom was never vacummed while we were there and the linen was never changed until I complained after the sixth day. The phone by the bed was broken the, the bathroom floor was not cleaned or mopped, under the toilet seat was brown with urine stains, and the tiles and the shower curtain was brown with mold. On top of that they billed by credit card twice to in the amount of over $1,000.00 The pool was ice cold, with stagnent water. My grand children could not swim in the middle of August due to the very cold water. I have sent a compaint to the hotel on 3 occasions about my stay but they have not responded. I willnever recommend this hotel again. This was my fourth and final visit to Hotlday Inns at 4/Arch Street. It has gone down the tubes!

great location and hotel

from A TripAdvisor Member
We stayed at the Holiday Inn Historic District Nov 4th- Nov 7th 2004. I was pleasantly surprised after reading a lot of negative reviews. The location can not be beat! The room was nice with all the amenities and very clean. The hallway areas could use a little work. Overall I would stay hear again. I did book on hotwire and got a great rate.

Avoid like the plague!

from A TripAdvisor Member
I will never again stay at a Holiday Inn due to my experience at this hotel. One of our rooms had a clogged shower, and after waiting for over an hour for someone to unclog the drain, we did it our selves and were absolutely disgusted with the results. Not only that, but it took over two hours, five calls to the desk and personally going to lobby to get clean towels (we were assured that they would be sent up promptly with each phone call).

One of the night attendants recommended a number of late-night restaurants to order food from, each of while turned out to be closed (after calling at $1/local call). After speaking with another attendant, we learned that it was common knowledge that all of the restaurants were closed after midnight (she could understand why we were given the other numbers since the first attendant would have known they were already closed).

If you are travelling to Philadelphia, do yourself a favor and avoid the Holiday Inn in the History Section like the plague!!

Top Local Tips for Philadelphia

Plan ahead You need to have tickets ahead for a tour of Independence Hall. Tickets are available at the visitors center in the morning for that day. You also need to purchase tickets ahead of time for special exhibits at the Franklin Institute. This can be done online. Leave your pocket knives behind if you want to see the Liberty Bell or Independence Hall. Security is tight for these sites and my husband could not enter because he carries a pocket knife. Overall, we were very impressed with the cleanliness, convenience, and beauty of Philadelphia. We felt very safe, but were in before dark each night. We will definitely return. Don't miss the Philadelphia museum of Art if you are into fine arts. Allow a full day or more to see it. We were there 5 hours and did not see at least 1/3 of the museum. The King Tut exhibit at the Franklin Institute was fabulous.

Independence Visitor Center Use the information desk at the visitor center. They can give you great idea plus valuable coupons for both attractions and some dining.

Great location in the Historic Distric The Holiday Inn Historic District is a great value. It's affordable and located close to restaurants and historic sites

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Other names for Holiday Inn Historic District Hotel

  • philadelphia holiday inn
  • holiday inn philadelphia historic district
  • holiday inn philadelphia
  • Address: 400 Arch Street - Philadelphia - Pennsylvania - 19106 - United States
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