Hilton Garden Inn Hotel

, Philadelphia, United States
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Hilton Garden Inn Hotel

, Philadelphia
3 star

Rooms: 279

1100 Arch Street - Philadelphia - Pennsylvania - 19107 - United States Hotel Website | | 215 923 0100
423 Traveller

Reviews - Hilton Garden Inn Hotel

Historical Traveller Reviews of Hilton Garden Inn Hotel

Great Price for the Location

from uschal
I am a frequent traveller to Philadelphia (use it as quick out-of-town getaway destination) and have stayed at the Hilton many times. It is extremely convenient if you want to hang around center city (where the mall, convention center, Chinatown, Reading Terminal Market) and walkable to other parts of the city (Rittenhouse Square, Liberty Bell, etc.). The rate is usually very good and they have given me complementary upgrades to Junior Suites for the last few visits which was nice ... you are also right next to the bus stations (greyhound, Peter Pan and Chinatown buses) and also the Septa station. There is a WaWa (24 hour convenience store) right next to the hotel which is convenient.

On the down side there are homeless people hanging around the area at night (and they will try to panhandle you) but there are actually quite a lot of people around (chinatown is just 2 blocks down and there is a nightclub about a block away - maybe that is why there are so many panhandlers there??). There also seems to be a lot of "adolescents" (high school seniors and college students) in the hotel and around (probably because of the price of the rooms and the closeness to restaurants, bars, etc.) so things can be a bit rowdy ...

But all in all I find the atmosphere "bothersome" at worst rather than "dangerous".

This hotel suits me well also as I know the city and am not interested in all the "touristy" things. Therefore not having a concierge does not matter to me. Ultimately you get a hotel with decent rooms in a convenient location for a great price. There are so many restaurants around you would not want to eat at the hotel anyway. This is not a fancy hotel so if you are after "pampering" this is not the hotel for you. Otherwise if you are just after a clean, convenient place to stay for a reasonable price this is the hotel I would recommend.

Nice hotel in a nice location

from jet296
I stayed in this hotel with my girlfriend over the Memorial Day weekend and found this to be a quality hotel.
Firstly, the entire staff was courteous, knowledgeable & helpful. Everyone from the manager to the baggage handlers greeted us with genuine smile and provided helpful information about the area when asked. The rooms were clean & spacious.
The hotel has an indoor pool, jacuzzi and restaurant. Unfortunately we did not get a chance to experience these amenities.
The hotel is about a five minute drive from Penn's Landing & ten minute drive to South Street. Not to mention that the hotel is directly access the street from the convention center.
The only negative is that there is no free parking. If you drive you will have to pay $20.00 per night for parking
We have taken a particular liking to Philadelphia, and when we return we will definitely consider returning to the Hilton.

Unsafe feeling

from jarch
Stayed for 2 nights, with my wife and daughter, when arriving or leaving the hotel at night there were many degenerate people hanging around making us feel very unsafe. The Entrance was not clearly marked, no valet or bell captain. The room was a good size, and was clean. Our room as most of them have on the interior have no view, we looked at the pool wall and the top deck of the parking garage. We did not eat at the resturant on the top floor.

The front desk always had a linewhich was annoying as this was our first vists to Philadelphia and they was no conceirge, usually 2 people working the desk, most were helpful.

I think next time I would look for a different hotel, in a better location.

A bit of a bargain

from A TripAdvisor Member
It may be that we hit lucky with by travelling through Philadelphia at a weekend and staying three nights but it was an enormous room (more like a suite) and reasonably priced.

The restaurant & bar are on the top floor giving good views over the city. The food wasn't great (bland as opposed to nasty) but the cocktails mixed to fell an ox, and the pleasant service more than made up for it.

Plus nice sandwiches on room service.

Non-smoking should mean non-smoking...

from ryvalry
I requested a non-smoking room and they put me in one. But, for two nights I had to suffer as if someone was smoking in the same room. My room was infiltrated with smoke, especially coming from the bathroom.

I noticed the vents in the ceiling were ashy and dusty and realized that the smoke was creeping in through them. The pillows are a bit hard, but aside from these things the room was very clean and nice. I didn't realize that it had a mid-sized fridge with freezer and a microwave when I booked. Thought that this was quite good for $150 a night.

The staff is EXCELLENT and must be commended. Very friendly and accomodating - even the girl who cleaned my room took time out to talk to me.

I would go back if the Marriott wasn't available, and the Marriott would be my first choice given the cigarette smoke problem.

P.S. It has a convenient parking lot right next to the main entrance of the hotel.

Very Nice and Enjoyable Stay

from Worldly_GirlScotland
The Hilton Garden Inn was a good choice for us. The rooms were spacious. The staff were very attentative, friendly and always smiling. The food was great and the little store beside reception came in useful.
Shopping...Convention Centre...Town Hall are all within walking distance. Perfect location for getting around Phily. We had a fun stay here and would recommend it...:0) Barbara and Scott ...Scotland/Philadelphia

Very Nice Stay

from InquisitiveTraveler
Had a very nice stay here the weekend of Feb. 12th. The room was a good size and very clean, and everything seemed very fresh. There was a bit of a problem with the parking; the garage is actually city-owned, and since the Auto. show was in town that weekend the hotel wasn't able to offer the discount on parking that I had been told they had. To make up for that, the manager gave us to passes for two free breakfasts in the restaurant. Breakfast there was very good. The hotel's location is very central to the Reading terminal market, Chinatown, and Market Street.

Great place to stay

from patty4
Got the room on Priceline for $50 which was an incredible bargain. On check in the hotel did not have a king size bed as requested so we were upgraded to a junior suite AND given 2 free breakfasts and the front desk clerk even threw in the coke I was ready to purchase from their little store. The breakfast was fabulous with made to order eggs and a waffle maker the guests could use along with the usual sausage, bacon etc breakfast bar. Very nice dining area as well. Spacious and airy. Great staff - from the servers at breakfast to the front desk folk. Newspaper at door in morning. The room was very comfortable and clean with Neutrogena products in bath. It also had a microwave and refrigerator which would have been extra handy considering the Reading Terminal Market was right next door. There is a parking garage attached with a $15 charge but that's in keeping with all Philly hotels. The hotel is also just a few blocks to the tourist attractions of Independence Hall (Liberty bell etc...) trolley tours etc.... I would definately recommend this Hilton as a great place to stay in Philadelphia.

Very Nice Hotel

from 1NicePerson
The hotel entrance is on 11th St under an overpass and the whole block feels like you're on a loading dock behind a big office building. But once inside, you'll find the hotel very modern and pleasant. The rooms are large, very clean and comfortable with frig and microwave included. Also there's free internet access as well as a business center open 24/7 with two excellent computers available free of charge. Paid $44 via Priceline and extremely satisfied.

not very nice especially for the price!

from GinaM-TRIP
We walked into this hotel where we had reserved for week end, New Years trip to Phili and walked right out.
The hotel staff was impersonal and the room completely unsatisfactory. It had a very depressed, run-down feeling and our particular floor's unpleasant odor permeated into our room. We went next door to the Philadelphia Marriott where we stayed in a beautiful room for a significantly lower price over the New Year's week end.

Top Local Tips for Philadelphia

Avoid Pat's and Geno's unless it is WARM There is NO indoor seating at these places!! No one had told us this. We were miserably disappointed to arrive there - on a blustery February evening - to find NO indoor seating at either place!! So we ended up walking until we found a place that did have indoor seating - Venice Pizza, a little non-descript family owned place in South Philly. Not fancy, no frills, but THE most DELICIOUS and authentic Philly Cheesesteak you can imagine. $4 for a 12" sub overflowing with food that melted in your mouth it was so good.

remember photo ID and leave camera at home If you go to the Mint you can not take in camera phones or camera's and you have to show a government photo ID. Tickets to Independence Hall are handed out at the visitors center and are imited.. get there early

Getting Around In Philly Taxi cabs seem to run $8 each way regardless of which local venue you are heading to. Make sure you take the Trolley Tour around Philly (90 minutes). You can get off and back on at various stops around the historic district. This is a great way to see all of the highlights of the city, as well as get a lay of the land. Also provides you with less known stories of interest. Well worth the price ($28 for adults).

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Other names for Hilton Garden Inn Hotel

  • philadelphia hilton garden inn
  • philadelphia hilton
  • hilton philadelphia
  • hilton garden inn philadelphia
  • Address: 1100 Arch Street - Philadelphia - Pennsylvania - 19107 - United States
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