Embassy Suites Philadelphia Airport Hotel
Reviews - Embassy Suites Philadelphia Airport Hotel
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Historical Traveller Reviews of Embassy Suites Philadelphia Airport Hotel
Nice hotel but poorly maintainedfrom chris_schene
They offer a free happy hour (free beer, liquor, snacks) and an excellent made to order breakfast. They also have a nice, if slightly over priced, retaurant on the premises. The staff is very nice as well.
The hotel also has the only gift shop in the Bartram avenue hotel complex.
I really like the Embassy rooms for long stays (I am in philly 10 weeks on business): There is a bed room and a living room and a mini kitchenette with a refrigerator and microwave. When I travel I have always had a problem gaining weight from eating restaurant food, so I eat out only once a week and other days cook Healthy Choice or WW prepared meals in the microwave.
The hotel is poorly maintained, however: I have stayed here 4 weeks now and there is always a maintenance problem with the rooms. AC, door handles, lamps not working. The place seems to be falling down. One of the three elevators has not been working for a week now and creates a real bottleneck during busy traffic times.
They offer high speed internet for a 9.95 fee per day, but I just use my dial up line instead.
Do Not Touch Anythingfrom A TripAdvisor Member
Customer Service not a priorityfrom wykelbri
Poor maintenance and amenitiesfrom A TripAdvisor Member
So-so Embassy Suites. Could be better.from ScottyDoo
Okay stayfrom A TripAdvisor Member
We enjoyed the full breakfast every morning. I was expecting a more continental style breakfast and was pleasantly surprised to find everything I could possibly want, omlettes, eggs made to order, pancakes, yogurt, fresh fruit, bagels, donuts and more. The breakfast and maid staff were pleasant. The maids were happy to clean around our napping children's schedules. We informed them early in the morning about the children's nap time, and scheduled a room cleaning time with them.
We were in the center of the hotel and weren't bothered too much by the waterfall on the ground floor, or the piano music. I could only slightly hear anything in the living room, and could hear nothing at all in the bedroom in the back of the suite. The kids loved to watch the fish and ducks, so the water was a plus for us. The pool was a little too cool during our stay, but we did enjoy the fact that the 9-10pm hour was adults only.
It's true, there is nothing by the airport. If you are coming to Philly to see the sights - none of the airport hotels are for you - stay downtown. It is close to the ballpark and football stadiums, and if you are going to be traveling around on I-95 and I-476, the airport hotels are very convienient.
Satisfactory-Not greatfrom flalady
NEVER AGAIN PEOPLE!from A TripAdvisor Member
The hotel is ment for anyone that does not mind being treated 4th class my kids went to the pool area the first day and a old black gentlemen id all of them and would not allow them access to the pool without state ids or a mother or father as guardians granted my kids are 17 and 16 and we have been in pools all our lives we still needed permission to swin in a hotel i pre-paid for.
Every day there seem to be some sort of party of function held here which ment that NON PAYING / STAYING guest were permited in the pool but mind you,kids must exit the pool at 9:00pm and there are atleast 3 staff members there to kick them out NO LIE!
On the second day i went up to the front desk and complained to the about no running water in my bar area and a knob that would not turn in the bathroom sink up to this day the problem still remains.
On the 3rd day i complained that the $4.00 water bottles were always missing and then they were re- stocked ending in a $8.00 a day charge to my room daily, i had to ----- the last day to get them removed from my bill!
Now, when we checked in there were 4 used wine glasses outside my room from the previous guest i had to throw them away myself the 3rd day cause house keeping never picked them up, but they are banging at your door every morning before 8am ready to clean so they can go home early and if you dont answere they come in!
Breakfast will reain the same. EGGS, POTATOES, every freaking day!!!! Sorry Embassy to many monkies here and its a jungle if you know what i mean!
On the downhill slidefrom Eswau
Our room was located in the middle of about 10 rooms that had been set up for some type of outdoor equipment sales convention. Several times people knocked on our door asking to see our display. The hotel finally put a sign on our door saying we were not part of the convention.
One afternoon my wife and kids ordered room service for lunch and the tray was still sitting outside our door the next morning when I left for my meeting (18+ hours later).
The cleaning crew didn’t clean the room until after 3 each day even though we requested an earlier cleaning due to the kids needing an afternoon nap.
I also called the hotel to ask them to pick me up at the nearby train station and two days they did but on the last day they never showed up. The Marriott van felt sorry for me standing out in the sun and drove me back to the Embassy Suites.
Not the hotel’s fault, but I would caution anyone about a family staying near the airport. There is only one restaurant nearby and about six large hotels. You will have to drive to anything you want to do. The ES restaurant is too pricey for the average family paying with their own money (i.e. not an expense account).
Overall, not too bad of a stay, but I would choose somewhere else the next time I’m in the area.
Disgusting !!!from A TripAdvisor Member
We have stayed at Embassy Suites before and have always found them to be above average. However, this one should be an embarassment to the name. It is not only old and needs updating, it is also dirty. The room we had contained left over items from the previous guest and something around the kitchen area smelled so badly it was nauseating and we couldn't find words to describe it. We could not eat in our room and could barely sleep.
I would not recommend this hotel to anyone! tWhen we checked in the front desk clerk also told me I could not walk the stairs because of security (they were locked). I told him someone would have to walk up with me then because I would not take the elevator. He was baffled, but thank goodness one of the maintenence men was behind the desk and pointed me to internal stairs that I could walk up.
They also placed a charge of $45 on my bill for internet we didn't use. We don't even own a lap top. Managed to get that straightened out only because she said since we stayed only 1 night and the $45 was for a week it couldn't belong to us. I said it didn't matter what the charge was - it didn't belong to us.
Also the place was overrun with kids and some running through the halls barefooted. Where are the parents? Where is security? We asked for a quiet room; we were told there wasn't one.
The shuttle drivers and a couple of the desk clerks were helpful; the one on duty when we checked in was not!!
Top Local Tips for Philadelphia
Shuttle + Train station = flexible travel Why rent a car? Take the airport shuttle to the train station inside the airport. Grab the trains to almost anywhere. Parking in Philadelphia is both hard-to-find and quite expensive. Save the headache and take the train.
dont go here if your looking for a nice clean town, sure there are some historical sites but most other parts are dirty. it was a major upset. i do recomend the duck ride through town though and seeing the liberty bell and all that but other than that get out
Please Touch Museum Philly has a great children's museum called the Please Touch Museum. If you have young kids, you don't want to miss it.
Other names for Embassy Suites Philadelphia Airport Hotel
- philadelphia embassy suites
- embassy suites philadelphia
- Address: 9000 Bartram Avenue - Philadelphia - Pennsylvania - 19153 - United States
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