Courtyard Philadelphia Downtown Hotel
Reviews - Courtyard Philadelphia Downtown Hotel
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Historical Traveller Reviews of Courtyard Philadelphia Downtown Hotel
Happy with our stay!from Alice
It was okay but not greatfrom lovemickeymouse
Getting to the hotel is easy but unforunately the area to pull into the hotel is very small. We had to circle once until there was room to pull our car up and unload our luggage.
The hotel lobby was nice. Upon check in, they couldn't find our reservation through Expedia. I produced a copy of my reservation made weeks in advance and a room was secured for me. The room they gave my family of four was spacious with two double beds and one nonreclining chair and a desk.
There was a refrigerator in the room but no microwave. There was a small coffee pot and a basket filled with two packages of regular coffee, two packages of decaf coffee, one regular tea bag and one decaf tea bag. There were two packages of coffee mate powder creamer and two packages of sugar and equal. The two coffee mugs next to the coffee maker were dirty. They needed to be removed and cleaned. Fortunately the hotel also supplied two foam cups with plastic lids sealed in plastic wrap to use.
The TV channels were limited, including no Disney or Nick channels which didn't make my kids very happy.
The carpet was stained in multiple areas that looked similar to black ink but the rest of the room appeared clean. The room view was of the office building next door.
The bathroom was okay. The toilet was loud and took two flushes most of the time to get toilet paper to go down. The shower was nothing special. The hotel features Phsique body Products.
Trash cans in the room were also very small.
There is no wireless internet in the room. What they have is a Zum box you hook up to and you have to configure your laptop to work with it. I couldn't get it to work with my Windows 98 laptop and my husband couldn't get it to work with his Windows XP laptop. Neither of us has had this problem before at any hotel and my husband travels weekly on business.
We felt very safe at the hotel, as you have to use your room key to access the elevator to gain entry to floors above the lobby.
The area around the hotel after 6 p.m. is like most downtowns; it clears out.
I don't know if they were having a shortage of housekeepers during our stay but we came back one late afternoon (after leaving at 9 a.m.) and our room hadn't been touched by housekeeping. My husband called down to the desk and housekeeping came up within 20 minutes. She did apologize for the state of the room and she looked so rushed that I told her not to worry about changing and making the beds. I'd just appreciate it if she got the trash (very small trash cans), gave us clean towels, coffee, and foam cups. She did promptly. Again, I'd like to think housekeeping was just having a bad day and hopefull, this is not a daily problem.
Except for Charles, who helped with our luggage, the rest of the hotel staff was cool and impersonable. I went next door to their sister hotel, The Residence Inn, and was met with a smile, how are you, welcome to Philadelphia and I wasn't even one of their guests! I asked them if I could have a Phlash map and the lady behind the counter smiled and gave me one and explained it and their subway system without me asking. I was impressed, especially since I didn't feel the same warmness at the Courtyard.
I don't know if my family would stay here again if we came back to Philly. It was okay but it wasn't great. I definitely wouldn't stay here if I had to pay the rack rate or more than $140 a night because it's not worth it. I've had a better stays at the Hampton Inn at a much cheaper rate.
Cool place to stayfrom A TripAdvisor Member
Stayed in most downtown hotels in Philly....Courtyard is by far the best!from A TripAdvisor Member
The hotel is around the corner from subway, and is in walking distance to restaurants and shopping. Staff was courteous and prompt.
Hand down, the Courtyard is our "spot" when we travel to Philly! (I plan to book soon for the Christmas holidays).
Good value for moneyfrom AlysG
The Bar Grille restaurant served really good food with service to match - we'd stay here again if visiting Philly.
Great Hotel, Great Locationfrom bratley
Neat Place to Stayfrom LouisianaHerb
Most pleasant experience.from PJPILOT
Spent Sunday night here. Nice rooms, staff pleasant, buffet breakfast delicious. A bedside lamp and a lamp on the TV console didn't work.
That was our only complaint. Otherwise, great location and pleasant staff made our stay relaxed and comfortable. We will certainly stay here again, and would recommend this lodging.
A family with two kids : We enjoyed our stayfrom atay21
A nice surprisefrom Ryan.W
Top Local Tips for Philadelphia
Reading Terminal Market Absolutely visit this amazing market! It is so full of delicious food you may need to eat several meals here, or just get several things at once and try them all! If I get to visit Philly again, I will be having breakfast and lunch here nearly everyday.
The Famous Fourth Street Delicatessen is a gem! The Famous Fourth Street Deli on 700 South Fourth Street should be in every guide book. What a fantastic place! The portions are legendary, and it's the best deli food you'll ever have. If you can still manage it, the desserts are unbelieveably good. It took three of us to eat one piece of strawberry cheesecake! The building has many of the original 1920's features. It's enjoyable just to be there and see the celebrity photos on the walls. Dinner isn't as crowded as it might be at lunch and we'd recommend going then so you'll have a chance to talk to the lovely people who run it.
Train from Airport If you elect to take the train from the airport, make sure you have enough cash. The ticket vending machine does not work at the station and you can only purchase your ticket on board.
Other names for Courtyard Philadelphia Downtown Hotel
- philadelphia marriott
- philadelphia courtyard
- courtyard philadelphia
- Address: 21 North Juniper Street - Philadelphia - Pennsylvania - 19107 - United States
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