Club Quarters Hotel

, Philadelphia, United States
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Club Quarters Hotel

, Philadelphia
4 star

Rooms: 278

1628 Chestnut Street - Philadelphia - Pennsylvania - 19103 - United States Hotel Website | | 215 898 9319
531 Traveller

Reviews - Club Quarters Hotel

8/10
Perfect location, great service!
Submitted by: Joseph Bray in 04/07/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
Stayed at Club Quarter for business, and was favorably impressed with the style and quality of the place. Rooms was a bit small, but since I was alone it was perfect. Nice breakfast too. I hope they expand to other cities.
4/10
Disappointed
Submitted by: Ruth DeRosa in 24/05/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
I was referred to the Club Quarters in Philadelphia by a private club. I was initially impressed by the lobby but was very disappointed when I reached my room. The room was very cramped and I had to climb over the bed to get into it. The room was not cleaned when we arrived and I had to call the front desk twice. They came to clean the room but didn't leave towels...I have to call again for towels. I was disappointed with my stay at this hotel.
6/10
Great accommodations, snotty staff
Submitted by: Terence Rogers in 24/05/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Mature Couple
Subject says it all. Couldn't ask for much more out of a hotel. Quiet, plush, comfortable, full of amenities. The staff, however, was the snottiest bunch of... I've ever encountered. Luckily we didn't have to deal with them for very long, so they didn't sour the whole experience.
5/10
Mixed impressions
Submitted by: Richard Brown in 24/05/05
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Family Traveller
Very well situated, small but clean and OK rooms, welcome provision of free computer/internet and coffee in lobby, extremely rude and unhelpful front desk. Someone else's dirty sports clothes turning up in our room mid-stay suggested unprofessional staff. Good value at discounted price.
8/10
Surprisingly Good
Submitted by: Gavin Brown in 24/05/05
  • Age Group: 41 - 50
  • From: New Zealand
  • Traveller type: Business Traveller
I was searching for a low cost alternative to the 5 star conference hotels--my internet search turned up Club Quarters. What a deal--much cheaper, not too far from conference, quiet, pleasant, good quality room. A very good place to stay--just don't use the phone without a call-back card; my 10 minute call to NZ cost $50US and there was no price list. But they had free internet and free wireless so that was an excellent compensation. Highly recommend it--in fact on my last trip through LA I looked for a Club Quarters but they're not there yet--so if there is one where you're going give it a go, mate.
8/10
Smart and relaxed
Submitted by: Pedro Rankin in 05/05/05
  • Age Group: 51 - 60
  • From: South Africa
  • Traveller type: Business Traveller
I found the hotel very hospitable and the staff very friendly and helpful. Good value for money and in close proximity of shopping centers, restaurants and bars. The rooms are very comfortable and well-maintained
8/10
Nice location
Submitted by: Lora in 28/04/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
Club Quarters was centrally located in Philly and quiet even in a busy area. I was on a business trip and brought my family along. It was easy for me to walk to the convention center while my husband and 1-year old son walked to the Historic district to sightsee. The room was small but there was still plenty of space to put our pack-n-play for the baby.

Historical Traveller Reviews of Club Quarters Hotel

Nice hotel with problems

from A TripAdvisor Member
The hotel was beautiful, centrally located with $20/day parking across the street, the staff was helpful and gracious, and the room was very nice. Room 205 had a queen-sized bed, sofa bed, tv with remote, bar area with mini-fridge, and some Philly travel books. There was a desk phone with a data port and a cordless phone. The room had a 20-foot ceiling and a beautiful arched window at the far side. Our original room was too small and didn't have enough room for our baby's pack-and-play; we were upgraded for no extra charge at the discretion of the front desk (apparently, we were originally slated to have one of their micro rooms other reviewers have noted). The second-floor lobby is beautifully appointed and includes high-speed internet access.

The bathroom was nicely sized, although the sink was tiny. Shower only.

Where Club Quarters fell short is that our second-floor room backed up to an alley on which trash trucks made their pickups once or twice every morning between 2:00 and 4:00; it was really loud. There are, surprisingly, no "Do Not Disturb" signs in the rooms and none are available at the front desk. The bath towels are thick (except where there are holes), and the bed sheets are thin. There was no blanket, only the bedspread and the top sheet, which made temperature regulation a challenge when the choices are a thin sheet and a heavy bedspread (under which I generally prefer not to sleep anyway since they are not changed between guests). A pen on the desk would have been nice. After 10 minutes, even credit card telephone calls are charged a hefty fee--read those phone charge rules carefully. The hall to our room was quite narrow and often filled with large plastic bags of dirty laundry from housekeeping, valet carts (there are no valets, by the way, so you're schlepping your own bags from the street or the parking structure across the street), or giant blue carts.

Would we go back? For a similar room at a similar price ($75/night through Priceline) that was NOT against the alley, perhaps. The oft-blocked narrow hallway was a concern had there been a fire, heaven forbid (we even counted the five turns to know how to get out in the dark, just in case). Was it a $75/night hotel in the middle of a major city? Yes. Would we spend any more for the same room? Absolutely not. Is it a 3-star hotel? No.

Give it a miss!! Stay somewhere else!

from A TripAdvisor Member
My first impressions of the hotel were of the lobby, i thought..WOW..this is palatial!!..when i got to my room it was the opposite...it was tiny and scruffy!!!...Fair enough it had a tv,small fridge, microwave,bed and bathroom.. but the room was just small and cramped. The bathroom was like a box. The closet space was non-existant..... considering how much i paid for my room i expected more than what i ended up with!!!
They obviously spent too much money on making the lobby look nice than the rooms :-/ It was very disappointing to say the least.....My advice to anyone considering staying at this hotel....dont bother!!!...spend your money elsewhere. Im used to roughing it...but not this badly ;-/

not what we expected

from A TripAdvisor Member
we were very optomistic about the location the desk person that checked us in was very hurried, we liked the security of the hotel, having to come up to the lobbey on one elevator then to your room on another and having to swipe your room card to push the floor that you are staying on. The furnishing are very nice and the room was clean, however, there was no light for the shower stall and the stall was so narrow that it made shaving legs very difficult, there were no washcloths when we checked in and after I requested them they appeared in our room while we had been out, also the rooms are VERY small, it was o.k. for one night but any longer would have been uncomfortable. and there is no parking at the hotel so you end up lugging your baggage to the nearest parking garage.

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from Happy_Travelor_2007
I stayed at the club quarters 2 nights over the 4th of July weekend.

The advantages of this hotel are as follows: convenient location, great hotel restaurant (Davio's Northern Italian Steakhouse and 15% off bill if staying at the hotel and billing to your room), friendly staff, free internet in lobby, easy automated check-out in lobby.

The disadvantages are as follows: no hotel parking, very small rooms & tiny bed (double), pillows very hard and bed not that comfy (but it made us get up early and enjoy the day).

As an FYI --- if you need extra pillows, blankets, pillows, ice, etc. YOu need to go to the 12th floor and make a left after leaving the elevators.

Great Hotel for the Price

from Robin1250
My boyfriend and I just spent the long 4th of July weekend in Philadelphia and stayed at the Club Quarters Hotel. We were very happy with the accommodations - our room was small but efficient and the shower was great. The hotel was clean, the lobby attractive and the staff friendly and helpful. We would definitely stay there again and will try Club Quarters in other cities, too.

Do NOT try this hotel if you need multiple beds in a room

from A TripAdvisor Member
When we arrived with a rental car, we did not know where to park, so my wife went into the hotel registration desk to ask about parking while I was waiting outside in the car. She came back with parking information but she was quite unhappy about the guy's attitute. He was very impatient when she asked some questions about this public paid parking place rolling his eyes, etc. We parked the car and went into to check in. We decided to avoid the person my wife talked to earlier thinking that the other person would be better. She was very impatient and rude. We got a room and went into the room only to find out that it was a very small room with only one bed. Well, the reservation that we made was for a room with two bed since we have three people: our 16-year old son and us. So, we called the front desk and talked to the lady who just checked us in. She said they do not have any room with two beds, and the only thing she could do is get us a roll-away bed. The room was so small that I didn't think a roll-away bed would fit. She also told me that we are welcome to find anoher hotel if we wanted. We made the reservarion for three nights several months ahead of time to attend my older son's graduation at UPenn. I asked her to give me about 15 minutes to see if I can find a different hotel. In about five minutes she called me back and offered a bigger room where can fit a roll-away bed. Feeling like we stepped on ----, we agreed to try that room. That room was a little larger and we thought we could survive several days witha roll-away bed. So, we ended up staying for three days. When we made the reservation we specifically asked if it was a room with two beds and they said yes. If you have a car, you should definitely avoid this hotel or any other hotel in the downtown area unless you are willing to spend about $40 to $50 a day. If you think we were probably the only one who had this problem, think again. When we checked in, there was another party complaining about not having a second bed in their rooms and arguing. We thought hmmm... that is odd. What a strange argument... well... we had the same deal as they did. I will never ever try this hotel again...!!!... We really stepped on a huge piece of ---- which spoiled better part of our son's graduation trip.

Wonderful stay at a great price

from A TripAdvisor Member
The staff was friendly, the hotel exclusive, the rooms well decorated. Overall, just a great value. The rooms are a bit smaller than the average hotel room, but well laid out. The availability of extra blankets and linens in the guest request closet, the great location at a great price, and the ease of use make this a great bargin. If you are going to Philadelphia and want to have a great location at a price you can afford, this is the place!
Note: they do lack a driveway or entrance way for dropping off your luggage, so it can be helpful to arrive after 6:00 p.m. if possible, so that traffic is less.

More than I expected for budget travelers

from A TripAdvisor Member
Great hotel for the price I was surprised. One reviewer had said the rooms were teribly small, and this had me worried. However, I was traveling alone and felt the room size was perfect. A nice bed, a window that opens, great heat/air, nice little soaps, multi room service options at great prices, a desk, an overstuffed chair, the lobby is beautiful and the restaurant seems elegant. I think this place is great and plan to check out more Club Quarters around the world. I paid $89 for my room using sidestep.com. My only complaint is that my room did not have a bathtub and I really like baths, but the shower head is a relly nice one so I dealt okay. Staff was helpful when I asked about a particular part of the city. Would definitley recommend this place.

Give it a try...

from A TripAdvisor Member
A friend and I stayed at this hotel over the Memorial Day weekend. We were very happy with our two night stay. The room was small, but clean. It was quiet and we slept well. If more than two people stayed in the room, it would have been quite cramp.

The staff was courteous and very helpful.

We did not spend much time in the hotel except to rest, freshen up, and sleep. Our time was spent sight-seeing, visiting historic areas, and the waterfront.

I would recommend this hotel for those who want to see Philadephia and do not want to spend all hours in the room, since it is on the small side.

Also, if you wish a bath tub, this hotel does not offer it. An oversized shower is provided.

No complaints

from A TripAdvisor Member
I stayed here two nights recently and was quite satisfied. The desk staff were friendly and helpful, the location is excellent (a good area; near shopping, parking, public transportation; within easy walking distance of theaters and concert halls), my room, though quite small, did have a window and was quiet. Small rooms may be a constant with Club Quarters--my room in their Chicago property was also very small. On the plus side, both locations provide free public internet access in their lounge areas.

Top Local Tips for Philadelphia

Independence Tours Take the guided tours for all Independence buildings AND City Hall ( William Penn building). The guides are simply excellent and fountains of knowledge-especially to those of us who are non US citizens.

Marathon Grill Try the Marathon Grill at 121 S. 16th St., which is only a few blocks from the hotel. It has the atmosphere of an upscale diner and a great variety, from salads to sandwiches, and pasta to seafood. Plus, they serve breakfast all day.

cabs I dont how to solve this problem but after leaving a bar on st patricks day I spent about an hour trying to flag down a cab empty cabs would drive by ignoring me or I would tell them where I wanted to go the tourist area and they would refuse and drive away I also heard a cab driver extorting money off of some college kids he asked how much they were willing to pay they answered 'the meter' the driver said no and drove awaymy advice is to plan you transportation because it gets dicy

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Other names for Club Quarters Hotel

  • quarters hotel philadelphia
  • club quarters philadelphia
  • club quarters hotel
  • Address: 1628 Chestnut Street - Philadelphia - Pennsylvania - 19103 - United States
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