Radisson Valley Forge Hotel, King Of Prussia
Reviews - Radisson Valley Forge Hotel
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Read 179 additional reviews of Radisson Valley Forge Hotel at TripAdvisor.
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Historical Traveller Reviews of Radisson Valley Forge Hotel
Advertised as 3.5 stars... did not deliverfrom Kettle
The service was mixed: they were quite friendly, but often incompetant. For example, they initially put us in a smoking room when we'd requested non-smoking. The change was accomplished quickly and with a smile, but when we let ourselves into the next room, we found it was two beds, instead of the requested king. By then we were running late for our engagement, and weren't able to change again. Another example, we had no hot water, but they sent an engineer promptly to fix it...
I can't stress enough how bad the beds were. Both were seriously saggy, and poorly made up. Since this is the main thing I'm paying for in a hotel, I find it pretty inexcusable.
One word about the Radisson- YUCK!from A TripAdvisor Member
If I have to stay here again, I will bring my own clean towels and sheets.
I would have preferred to stay at a newer 2 star (Days Inn, Holiday Inn Express) I did not know Radissons were so creppy! Do not stay here, unless the rate is very low.
Loved the Radisson Hotel Valley Forgefrom A TripAdvisor Member
No complaints at all!from A TripAdvisor Member
Awesome hotel for my family!from jktmrose
Thank you Radisson!!!
Unexpected Upgrade with Mixed Resultfrom tony5969
The next day when I went to check us into our King bed room, I was told that there were none available... but they would be happy to upgrade us to a Fantasy Suite. Normally I would be excited at such a good deal but, having read some tepid reviews here about the suites' condition, I had some trepidation about accepting. However the front desk manager was able to have an bellman escort me to the available rooms for a look-see. I chose the Pharoah's Tomb (#1518) but had to also pick the "Love, Parisian Style (#1519) because the former was unavailable for the following night.
I had chosen the Pharoah's Tomb primarily because it had the biggest hot tub of those available (which was important to me as my partner is a larger-size lady). I now noticed a few white spots (paint?) on the floor next to the television but it didn't impact the experience. I did often have impact with the casing of the hot tub area which jutted out diagonally. The Egyptian theme was realized throughout although the artwork of pseudo-hieroglyphics seemed a bit amateurish. That might have been okay at a kitschy "lovers' hotel" but I would expect more from the Radisson. Unfortunately, the water pressure, as mentioned in a recent review, left something to be desired as well. Besides difficulty with washing and bathing, when we finally utilized the hot tub, it took a half hour to fill... then the jets didn't even work. So it made for a comfortable soaking tub but not what we had hoped for. Still the Queen bed was comfortable enough... and we were still only paying for a regular room.
The Parisian room, while having a somewhat smaller hot tub, was much nicer! It was an elegant room that especially impressed my ladyfriend. She had mixed feelings about the ceiling mirrors but I loved it! :) The hot tub was fully functional and we enjoyed relaxing in it.
I spent a lot of time in the pool as it was a hub for the people attending the event. It was very spacious with moderate depth (7ft) albeit with no diving. Lots of lounge chairs and a grassy area on which to sun oneself. It's a bit of a walk from the hotel.
The only restaurant I patronized was Cafe Soleil on Sunday morning. The food was okay but the staff seemed overwhelmed and it was reflected in their attitude. If the 18% gratuity fee and extra group charge (???) wasn't already added to the bill, we would have surely tipped less. We did have three experiences with their catering. The Thursday night buffet in Lily Langtry's was fine. The Friday evening dinner was horrible; the chili actually made some people sick. The Saturday morning breakfast was okay.
Overall, I appreciate the friendliness and flexibility of the front desk staff as well as the spacious and generally warm pool. However, I would prefer to stay at another hotel if given the choice.
Not Worth the Moneyfrom travelfan028
Get Over Itfrom A TripAdvisor Member
Nice Room, Good Pricefrom A TripAdvisor Member
Fantasy Suite? More like Horror Suite! Water not included!from helaurin
When he arrived, he was informed that they did not have any of the rooms of the room type I had reserved for him. So they gave him a free upgrade to the Cleopatra/Egyptian themed Fantasy Suite. When he got himself settled in, he called me and we decided I'd work on getting the new window a/c installed, and join him early in the morning - taking off work to enjoy the hot tub and a bit of romance.
In the middle of the night, he woke up to use the bathroom, and tripped over a raised platform (about 4" high) that is positioned between the bathroom area and the bedroom area. The carpeting there is dark (black), there is no reflective light strip on platform edges, and there is no way of avoiding the platform due to the room design. When he tripped, he fell against the wall, which had a picture on it, which then fell off the wall.
So he wasn't happy about the mattress, nor the platform.
At 6 am he called me and told me he hadn't slept that well. Although at first glance, the room is very pretty, when he went to lay down for sleep, he discovered that the mattress is saggy and he could feel quite a few of the springs. However, he thought we could still make the best of it, and so I went up to join him. While I was enroute, he called me to tell me that there was NO WATER! He had tried to shower, but nothing came out. I told him to call the front desk, which he did.
When I got there, I spoke to the front desk (Rebecca) about it, and they said they had already told maintenance.
As I got on the elevator, a Radisson staff person (Dennis) got on - and I noticed he was in maintenance. I mentioned about the water pressure, and he told me he had just set something up to 90, so it should be better.
When I got in to the room, I discovered there was still pretty much NO WATER. I called back down to the front desk, and was assured they were fixing it momentarily.
Well, we let the water continue "running" to try to put water in the hot tub. We had both hot and cold faucets completely open, and only a bit of water trickling out. After an hour had passed, the depth of the water in the hot tub was between 4" and 5". Literally. I put my hand in at the DEEPEST part of the water, and from my fingertips touching the bottom, the water only came up to the middle of my palm.
At this rate, we'd have to check out and the water still wouldn't be enough to even turn the jets on.
We had called again, and were assured they were doing all they could do. It was a waste of a day off of work for me. We decided to check out.
At the front desk, I mentioned about the 100% satisfaction guarantee. They refused to honor it, and offered instead only to take $100 off the room bill, leaving us with about $79 still to pay. I pointedly mentioned about the guarantee, but was told we'd still received a service.
I decided I'd had enough, and paid the $79 and we left.
Things to know about this particular fantasy suite:
1. The bed itself is not comfortable.
2. There is no mini-fridge in the room. Most suites I've stayed in elsewhere do have at least a mini-fridge.
3. The shower was a joke, for two reasons (a) there was no water, and therefore no way to shower and (b) even if there had been water, that was the absolutely smallest shower area I have EVER seen; it was 2.5' by 3.5'. Considering that this is a fantasy suite room supposedly geared to couples for romance, etc., I wouldn't have expected it to have the smallest shower I've ever seen.
4. Beware the raised, nearly invisible platform. It's definitely a trip hazard.
5. For those who like a window to see outside, forget it. No window in the room.
6. If you can't do steps, don't book or be moved to a fantasy room. You need to take the elevator to the 14th floor and then walk up a flight.
7. The hot tub is certainly large enough for two. But apparently water to put in the hot tub is not guaranteed.
8. the bed is on a slightly raised platform. If you don't like sleeping just about 10-12" off the floor, you might not like this.
I've stayed at the Radisson before, but never in a Fantasy Suite. Knowing the regular price of the Fantasy suites, and having now experienced this one, I'd NEVER book one of these unless I was able to see it first and ensure that water was included. As far as decoration, the wallcoverings were reasonably nice. I did notice that some of the mirror tiles directly above the bed were chipped. How the heck does someone chip ceiling mirror tiles? Never mind... maybe I don't want to know that.
I do think it was classy of the Radisson to attempt to upgrade the room when they didn't have the room category that was booked. Shame that the room wasn't much of an upgrade in reality.
Would I ever stay here again? It seems like the rooms are pretty chancy. You either get a decent room or not, and it's a flip of the coin.
Top Local Tips for King Of Prussia
Much to do Large shopping mall nearby, accompanied with a host of different restuarants for dining. Valley Forge National Park for sight-seeing.
King iof Prussia Mall Take your car over, if you have one, to the mall since the shuttle only runs on the hour
Go to the Mall !! If you are not from the Philly area it is really something else. It is so large that I think it took me 5 trips to see it all.
Other names for Radisson Valley Forge Hotel
- radisson valley forge
- radisson hotel king of prussia
- radison hotel valley forge
- king of prussia radisson
- Address: 1160 First Avenue - King Of Prussia - Pennsylvania - 19406 - United States
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