Comfort Inn Hotel, Sandusky
Reviews - Comfort Inn Hotel
Read 177 additional reviews of Comfort Inn Hotel at TripAdvisor.
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Historical Traveller Reviews of Comfort Inn Hotel
Dirty Roomsfrom JP572
A Good Eveningfrom FarAndWide_Traveller
Had a wonderful timefrom cutiepiem1
Good experience....from MICOLON
ll dofrom BossyLady
The worst part about the room was that the lid over the toilet did not fit the toilet (it was too small) so every time you walked into the bathroom you had to look into the filthy, rusty part of the toilet that holds the water before you flush. That was just terrible.
I was pleasantly surprised to find out they had wireless internet access. The service was a little slow and choppy -but better than dial up.
The continental breakfast left a little to be desired, but is what you'd expect from this kind of hotel. Pastries, Juice, bagels, toast, and a waffle station. It gets really crowded so go early if you can.
We didn't get fresh towels any of the three days we stayed either - and when we asked housekeeping we were told we could get some from the dryer in their laundry room! That [------]- but fresh, hot towels made up for it.
The front desk wasn't very customer service oriented - they kinda shrugged off our problems and gave us 10% off our stay. We paid an average of $150 per night.
I checked out a few other hotels in the area because we were considering moving after the first night. The Ramada was nice and clean and they had a Cedar Point Special for $59 on weekdays and $100 on weekends. I'd definitely stay there if I go again and am on a budget - otherwise I'd go to the Kalahari Resort. We took a tour of that and it was A++!
Nice outdoor pool! Dirty jacuzzi!
What a dumpfrom F5
Reasonably Priced!from BikeM0m
Much better than the reviews would suggestfrom Pdj79
Now, based off of past reviews, I went in knowing several things:
1.) Service is going to be appalling by the front staff.
2.) The maid service is going to not restock our towel supply.
3.) Loud parties are known to occur.
4.) The nightclub is too loud and would keep us up.
5.) The hotel itself is old and in dire need of remodeling.
Of these 5 things, I can agree on only 2. The hotel does need some updating to make it more modern and nice looking and the maid did forget to give us fresh towels. What's troubling about this is that obviously this has been a problem for a couple years now, seeing as reviews from last year and beyond mention this very issue. But, while most people had to deal with the suffering of calling the front desk and waiting 30 or so minutes for new towels, we happened to open the door and see a maid cleaning the room across from us and we asked for 4 towels, which she happily handed us.
For me, first impressions are everything. The trip to the hotel was a pleasant experience, so naturally I wanted the check-in to continue in this tradition...and it did. First off, we were almost 2 hours early for check-in. Granted we could have went and had lunch and checked out some sites first, but I had just spent 4 hours driving and wanted to sit and relax for a bit. So when I approached the front desk, I was a little concerned that we would be turned away. This was not the case at all. The woman at the front desk was courteous, polite, and very friendly, cracking jokes and laughing. My wife took a little dislike to the fact that she had a couple piercings in her face...but as I tried to explain, in this day in age, you take what you can get. Check-in was a breeze and we were on our way to our room in no time.
We were located on the 2nd floor further back in the hotel, close to the pools. It took a little work to get to the room because, unfortunately due to its age, this hotel does not have elevators. But the exercise is good for us (considering they don't have a fitness center, this was the only exercise we would get here besides the swimming) and we made it to our room with no further "complications".
This hotel does NOT use the cardkeys travelers have grown accustomed to using in recent years. Instead, we were given 2 key-shaped chips that you would push into the slot and after a brief moment of verification, would illuminate green and sound an audible tone to alert you that the door is unlocked. I checked on the door to the room next to us what it would do if the wrong key was entered and the light burned red and the same tone in a quick beeping fashion alerted me that I couldn't get in. So at least they work.
Upon entering the room, I noticed that the room smelled a little chemically, but it wasn't overpowering the senses like usual. Obviously this was the smell of cleaners, so at least we knew the place was clean. And it was. The floor was freshly vacuumed, the TV and table/counter tops dusted, and the bathroom given the usual once-over and stocked with all the goodies (toilet paper, towels, Kleenex®, shampoos, soaps, lotions, etc).
Taking in the cleanliness, we took an inventory of the room itself. The king bed was very firm (which we like) and had 3 pillows, which were a little flat for our liking. All the lights operated on wall switches instead of the usual buttons/switches on the lamps themselves, and this took a little getting used to. The window in the room was looking out onto a wall, which I was disturbed to see. Next to that was a door. I opened the door to find out that we had a semi-private balcony with a table and 3 chairs. We shared this with the room next to us, which also happened to be joined to our room. This is a nice little surprise, but in the end, we didn't use it. The television was a decent size (25") and had one of those set-top controller boxes that limited your ability to watch anything other than their satellite system (I wanted to connect my camera to the TV so we could watch a slideshow of all the pictures we took, but the Video/TV button was locked, so I couldn't switch the channel). The bathroom, on the other hand, was my one complaint about the room. The layout is kinda stupid. The bathroom is shaped like a sideways T. From the doorway, you are looking at the sink area. Its roughly 8 feet deep, but perhaps 3 feet wide. Its a very claustrophobic space. In the middle of this "room" is a door that leads to the 8'x6' toilet/shower room. This room is way too small for any level of comfort. Oh, did I mention that there is no door on the doorway to the bathroom....if you have guests, you have to shut yourself into the bathroom for privacy...not good when you're trying to get ready after taking a shower and there's family in your room...you pretty much have to get dressed in the shower....not cool.
The pool area was much better than I had expected. The outdoor pool is next to a cabana bar that is well-stocked with all the major liquors, is decently priced, has a limited, yet decent food menu, and is staffed by employees of the restaurant/nightclub attached to the hotel, Baci Niteclub and Fine Dining. The water was a little chilly, but considering its an outdoor pool, that is to be expected. The indoor pool, on the other hand, was perfectly heated to around 82 degrees. The area around the pool was very clean, and the walls had recently been painted with murals depicting ocean life and other kid-friendly drawings. The hot tub is not really my thing, but my wife said it felt great. The bathrooms were a bit on the disappointing side. They smelled pretty bad and were maybe a couple notches about truck stop-grade. Definitely wear shoes into there, as it doesn't look like the floors were cleaned.
The arcade room was alright. I noticed a lot of the games were fairly ancient by gaming standards (I saw Off Road in there...that was available on the Super Nintendo in 1992). But for kids who need entertainment and parents who don't want to spend $6.99/hour to play Nintendo64 on their TVs, its a decent option.
The room where they held the continental breakfast was large and spacious. They had the traditional fare (toasts, bagels, donuts, muffins, etc), skimped on the expense of fresh fruit for canned fruit cocktail, had several types of cereals, and 2 waffle machines. Also included were your standard coffer makers and juice dispenser. Decent spread.
High-speed internet is not available in the rooms, but they do offer dialup through a data port on the telephone. If you require high-speed internet, you can use a public PC in the lobby. Warning: this is the only PC available to the guests and we had to give up waiting to use it when the person in front of us decided to check their MySpace page and typed in a blog post, knowing full good and well by the conversation we had that we needed to find the location of a place we were seeking out. I ended up winging it and found it on my own, but still, my need far outweighed their desire to post a blog.
We ate dinner at Baci on Friday night. We didn't know what to expect because no one from the hotel, it seemed, had ever eaten there. We walked in and noticed that the place was dimly lit and the tables were crescent-shaped, obviously for romantic, side-by-side dining. We were a little intimidated because we were just expecting your usual hotel restaurant, not some fancy schmancy restaurant. We were greeted by a friendly waitress and shown to our seat. The restaurant is billed as fine Italian cuisine, but the meals for the evening (there isn't a menu, the waitress comes to you with a tray containing all the meats/seafood they will prepare for the evening). We both ordered the Filet Mignon and I must say, it was fabulous. The prices for the meals range from $25 and up per person, so don't expect a cheap dinner here. But if elegance is your thing...then Baci will not disappoint. We were informed that they have a live DJ that comes in at 10 and "spins the wax" until 2:30...that's not really my cup of tea, so we didn't partake.
All in all, the duration of our stay was quite pleasant and despite other reviews stating the contrary, we definitely going to stay here again. For the price, the proximity, the amenities, and the quality of service, we were left with smiles on our faces and no regrets. Take it from me...I'm one picky customer.
NIGHTMARE at the Comfort Innfrom A TripAdvisor Member
Top Local Tips for Sandusky
DONT STAY HERE Try and stay at the Great Wolf Lodge or Castaway Bay if going to Cedar Point
Don't miss Cedar Point I can't imagine a trip to Ohio withut a day at Cedar Point.
Nasty Poohl/HotTub Upon check-in, things looked pretty good on the surface. Lobby and room seemed pretty clean. We changed and went to the pool area where we found a real mess. The pool and hot-tub water was the murkiest I had ever seen, most generally meaning bacteria levels are high. My 12 yr old son was incredibly disappointed when I wouldn't allow him to get it. The sign in the entrance said no alcohol permitted, yet everyone in there was drinking/drunk, destroying the place and there was unacceptable (sexual) behavior. There was no one around to monitor the area. We decided to to back to the room to kick back and watch tv. When I pulled back the sheets it was quite clear that while the sheets had been changed... the blanket and bedspread probably had not been changed through several different quests. There was food and God knows what stuck on them. We just tossed them off to the side since we had it warm enough in the room to do without them. We ordered Evan Almighty. When the movie came on it was so distorted we had to strain to make out the picture. We called the front desk and they said in a few minutes, they would restart the movie to see it that would take care of the problem. Two hours later... when the credits were rolling, we got a call telling us they had forgotten and wanted to know if we still wanted it restarted.
Other names for Comfort Inn Hotel
- comfort inn sandusky
- Address: 5909 Milan Rd - Sandusky - Ohio - 44870 - United States
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