Fairfield Inn and Suites Columbus OSU Hotel

, Columbus, United States
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Fairfield Inn and Suites Columbus OSU Hotel

3 star

Rooms: 162

3031 Olentangy River Road - Columbus - Ohio - 43202 - United States Hotel Website | | 614 267 1111
49 Traveller

Reviews - Fairfield Inn and Suites Columbus OSU Hotel

10/10
Outstanding Service
Submitted by: Mike Mcnelis in 11/05/05
  • Age Group: 41 - 50
  • From: Ireland
  • Traveller type: Budget Traveller
Returning to the Hotel at 1am, having travelled from Cleveland, I realised that I had lost my credit card. I needed to cancel it right away. I was in Ohio, my bank in Dublin, Ireland. How to find their phone number ? I decided to use the internet on the TV in my room. Having purchased the service, I found that the remote Keyboard would not work at all. I called reception and they send a security person up with new batteries. Still did not work. I called again, they sent security up with another keyboard. It did not work. Called again, they sent security up with a keyboard that worked. I found the phone number, cancelled my credit card. Why is this not a customer complaint ? It's because of the WAY your staff handled my problem. They stuck with it. They did not give up. They followed through to the end of the problem and fixed it. Then they credited my internet charge, as I only needed a phone number. I was very impressed & happy.

Top Local Tips for Columbus

Fish Market Go to the FishMarket off Olentangy River Road. It's not cheap, but well worth it.

Easton Town Center Mall Easton Mall is located in North Columbus and it is a wonderful shopping, dining experience. This shopping facility is one of the largest indoor/outdoor malls in the US with every store imaginable. There are many great family restaurants and fine dining and nightlife as well. I highly recommend a visit to Easton Town Center while in the Columbus area.

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Other names for Fairfield Inn and Suites Columbus OSU Hotel

  • fairfield inn columbus
  • fairfield columbus
  • columbus fairfield inn
  • columbus fairfield
  • Address: 3031 Olentangy River Road - Columbus - Ohio - 43202 - United States
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8.0/10

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"Outstanding Service" - Mike Mcnelis

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