Submission date: 2005-07-01 - Date of Stay: May 2005
Submitted by: Tom - From: United States
Type of Traveller: Young Couple - Age Group: N/A
Theft in Valet
A DVD/VCR combo that our kids watched on long trips, an extra video screen, and a radar detector was stolen out of our car in valet parking. They claim it was a crackhead off the street, but the car was not broken into.
The security people were real nice when the theft was discovered, but when we called back the next day, they gave us the run around. After several phone conversations and being lied to several times, they comped our room. This only occured after I asked the manager for it. She never once offered it until I asked. DO NOT USE THE VALET if you have to stay here! There was also no place close to eat after midnight!
Submission date: 2005-05-11 - Date of Stay: March 2004
Submitted by: Suzanne Justice - From: United States
Type of Traveller: Family Traveller - Age Group: 41 - 50
Inconvenient and Overpriced
Reluctantly, I have to admit that I felt the cost of our room was not equalled by the service, accommodations, or amenities offered at this location. We were glad that we only spent one night at the Millennium and we certainly would not recommend this hotel to friends visiting Cincinnati.