Ballantyne Resort Hotel, Charlotte
Reviews - Ballantyne Resort Hotel
Read 210 additional reviews of Ballantyne Resort Hotel at TripAdvisor.
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Historical Traveller Reviews of Ballantyne Resort Hotel
Wonderful Getaway!from A TripAdvisor Member
Relaxing time at Ballantynefrom A TripAdvisor Member
Beautiful rooms (excellent beds, beautiful decor), wonderful marble bathrooms with large garden tub & seperate shower. Great Sunday brunch.
Excellent spa! Highly recommend.
Golf course is just so-so...very busy/slow public course - the greens aren't in great shape. We would not pay to play here again.
The hotel staff needs improvement, slow room service & totally out of the loop on recommendations for local restaurants.
All & all a great experience, I would recommend this hotel.
An Oasis in a city 15 minutes from the airport!from sarahsmith
I was warmly greeted in the lobby by a memeber of staff with a warm and pleasant southern manner upon arrival.
I also had a pleasant dinner in Traditions. My husband and I loved the intimate dining room! We could actually have a quiet conversation and the meal was wonderful.
Pretty, but not polishedfrom lisa222
The pro's: marble bathrooms, thick fluffy towels, fluffy duvets, soft bathrobes, beautiful view over golf course, good food at cocktail party, balloons in the room from the hotel for our anniverary, nice bellmen
The con's: no concierge (in a "resort"!!), front desk staff overwhelmed with smallest tasks, front desk could not recommend resto's (offered Denny's for supper, for breakfast responded "Charlotte isn't a breakfast town"), minibar generates charges if the sensor pad is bumped, thermostat in room set at 50 degrees and room still hot, door has large gap on bottom and side which lets lots of hall noise in, view over parking lot is UGLY, no soda in hall vending machines, no newspapers on weekends, calls to front desk go unreturned, no showercaps, had to ask housekeeping for glasses and shampoo, room had not been cleaned by 3:30 pm, no customer service training for front desk folks
Beyond Expectations!from A TripAdvisor Member
Ballantyne Resort was the perfect place for us and the staff were superb. The location of the resort was very easy to find off a major highway. The entrance is magnficent with a beautiful waterfall and bellman at hand to greet you. Since we had our clubs in the car, the bellman offered to call to the golf shop and have the clubs put in storage for us so we wouldn't have to carry them from the parking lot. Service was always imminent. The check in was effortless and the staff were very organized.
The bellman (Frank) was very knowledgeable of the area and offered so many suggestions for dining in the area. He took us to our room that overlooked the 18th hole of the golf course. The room was more than comfortable with a king bed and comfy chair and ottoman. The bathroom was gorgeous with a soaker tub and a separate extra large shower. Marble floors and granite counter tops are gorgeous and extra towels, powerful hairdryer, nicely scented soap, shampoo/conditioner, bubble bath, and creams were ready to be used.
Closet space and hangers were ample and an iron and ironing board were very useful. A safe was also in the room.
Turn down service occurred each evening and it was nice to have the chocolates on the bed along with the next day's weather forecast.
Overall the room was immaculate and the cleaning each day was excellent.
I must say that this was one of the safest areas I have been to. My husband and I enjoyed walking across the street to the various shops and dining areas. A 5 minute drive in the car takes you to additional shops and the choice of dining is extensive. We enjoyed a movie at a local theatre. Although the hotel was not in the heart of Charlotte, we preferred this. We did drive to "downtown" Charlotte and found it to be very congested. The outer areas have so much more character. The architecture of the shopping areas were so different that I enjoyed walking around there rather than the large malls.
We enjoyed the pool and hot tub each day practically in privacy. My husband enjoyed 1 of 2 lap pools that allows you to swim against a current. The location of the pool allowed you to walk directly outside with a view of a manmade lake on the 18th hole. The fitness centre was well equipped including televisions.
We enjoyed 2 days of golf at the resort with morning tee times. We were not teamed up with anyone and the pace was excellent as you really did not have anyone in front or behind for at least 2 holes. The afternoon can get busy as they had a number of golf tournaments throughout our stay. We preferred the morning so we would have the afternoon to do other activities. The 18-hole course is immaculate. Since we had a view from our room, we were able to witness the grooming of the course each day. We really enjoyed the on-site golf and clubs were cleaned after each use. The addition of a cooler on the golf cart with ice is a very nice touch.
Without a question I would recommend this hotel and resort to others - - in fact I have been telling friends and family since we returned yesterday.
Service was outstanding and the staff are to be commended. A few examples - - I went to the front desk to get directions to a movie theatre. The concierge recommended a nicer theatre close by and provided directions and printed the movie times for me. On another occasion, a gentleman was setting up for a conference and I was walking around taking pictures. He stopped and said if I was taking pictures that I may want to go outside, to which he pointed to an area, that was used frequently for weddings as the backdrop was beautiful. Regardless of where you were in the hotel, staff would drop a friendly hello.
We enjoyed our stay and we look forward to returning to the resort.
Very Sophisticatedfrom VeeBee
A Great Disappointmentfrom UNCCH81
Fantastifrom A TripAdvisor Member
Must Try Harderfrom SkeetGuy
A wonderful getaway.from A TripAdvisor Member
Top Local Tips for Charlotte
Nearby Although the hotel isn't "downtown" it is across from a great center with a few restaurants, a Panera (they make great to-go sandwiches to take on flights, a drugstore, a spa, a shopping center, and movie theater. The center also has a great liquor store, with a giant statute of captain morgan-- classic photo.
Airport tip The Charlotte, NC airport is extremely busy. Allow yourself plenty of time to wait in lines at check=in and getting through security (and this is coming from a person who usually arrives within 30 minutes of her flight in Houston).
Other names for Ballantyne Resort Hotel
- ballantyne hotel charlotte
- ballantyne hotel
- ballantine resort charlotte
- Address: 10000 Ballantyne Commons Parkway - Charlotte - North Carolina - 28277 - United States
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