Historical Traveller Reviews of Days Inn at the Falls Hotel
Nasty as it gets
If only we had known about this site before we booked our stay at the NASTY Days Inn. First of all, the hotel lobby was dirty, with cigarette butts all over the front entrance. Bed looked like the sheets had not been changed. We were there, unfortunately for five nights and the sheets were only changed for two of those nights. Even after we complained to the front desk, you think they would have made sure the sheets got changed but nooooooooooo apparently they don't care. The bathroom was so NASTY, NASTY, and one more time NASTY!!!!!! The bathroom door was as dirty as could be, there were yellow stains on the ceiling tile. The ceiling tile was also very NASTY looking. Ohhh and the tub, I know the place is old but come on people, a little cleaning of the walls and tub would make a big difference. As you have probably guessed by now, you can sum up the quality of this hotel with one word NASTY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Not bad for the money
We decided to stay at the Days Inn because of the location,it's within walking distance to everything including Canada,and while the hotel could use some updating and a good cleaning,the value for the money it was worth what we payed,($101 per night,)I've read alot of reviews here and yes the hotel is "worn",but if your a budgeted traveler as we are,and you can overlook old furniture,and worn carpets,its a good deal.The room was clean for the most part,the linens were clean and the beds comfortable,the bathroom was clean and shower and tub worked fine,the TV'S are old and have only 22 channels,the elevators are slow.We didnt have any problems with parking,there were plenty of empty spots.The pool was clean and the water was fine,the Dennys is on average 30-50% higher than normal prices,we ate there only once.There is a sandwich shop and an ice cream shop in front of the hotel on the main street which was a good value and close by,and many restaurants within walking distance.I think if you want to be spoiled and you want luxury its not the place for you,for families who are on a budget like we are,this is a good deal,use the hotel as a place to keep your stuff and to rest your heads,its within walking distance to everything even Canada,and just enjoy the sights!
Below Average Place
We were at Niagara Falls for a bowling tournament. We originally had rooms booked at the Crowne Plaza, but got bumped to the Days Inn because of Construction at the Crowne Plaza. The room was not clean at all. There was hair all over the bathroom. The bathroom floor tiles and tub were gross. We wore flip flops in the shower because we did not want to stand in the shower barefoot. We kept our shoes on in the room also. I do not think the cleaning staff uses any attachments on the vacuum because the floor was filthy, there was dirt all the way around all the edges of the room. We went to walmart and got stuff to disinfect the room. There was a pair of eye glasses on the night stand when we check in to the room. If this was my cleaning staff they would be FIRED. I work at a small Inn the the Adirondack Mountains and this would not be acceptable at all. Many other people had problems with there rooms and the staff really was not very accommodating. One party had to move rooms twice. I would not every stay there again or even recommend it to anyone! Also Dennys was way over priced and the food was not very good.
Shabby and Overpriced
We booked this hotel on-line for $136.00 per night. for a queen bed - non-smoking room. This rate was non-refundable and had to be paid upon reserving the rooms. Now we know why.... if we could have had a refund, we would have ran out of the lobby and not looked back!
We were given the key to our room and when we opened the door we were amazed that Days Inn would rent the room. The mattress on the bed was sagging and the springs were barely covered, the toilet bowl was cracked and the towels were dingy.
We complained to the front desk and were given 5 room keys - and told to look at the rooms and pick one out. After looking at all 5 of the rooms, we ended up picking the lesser of the evils - except it was a smoking room. The bed was still saggy, the furnishings were shabby and it smelled of smoke - but it was better than the other 4 rooms and seemed a littler cleaner. We bought a can of Lysol and sprayed everything hopeing to rid the room of the smoke odor and sanitize.
Upon checkout, I complained to the manager on duty - her response was "sorry about that, do you a final copy of your receipt?".
Before booking this room, I read some of the opinions posted - should have paid attention - will not stay at Days Inn again!
I will never stay at another Days Inn again. This place was a dump. First thing, we had to pre-pay for the stay so we were stuck! We could not leave if we wanted. No wonder they don't accept American Express. Their wonderful housekeeping staff (not) left our door open during the day. Luckily, nothing was stolen - we didn't leave anything valuable in the room. (You shouldn't -either). The rooms were dirty! They don't clean the bathrooms. The drains stunk. The toilets were cracked. The paint on the shower walls was peeling. The bedding was discolored. The towels and sheets were not white. I told the manager, Crystal, about our stay. She didn't care. Didn't comp us for anything. I am in the military and travel a lot. This was the worst place I ever stayed.
Way better than expected
We had read the other reviews on Tripadvisor. We were very hesitant but had frugal travel companions.
Initially we got a smoking room on the 4th floor - was a little tired. We got moved to the 6th floor - Shangrai La!!!!
Room was fine, clean - drains were a little slow to drain.
Hotel staff were very accomodating and helpful. Quiet atmosphere was maintained despite the 8 year old hockey tournament filling the hotel.
Denny's was ok, a little pricey!
Como's was decent Italian restaurant - 2 miles away.
We were on a two week vacation and Niagra Falls was one of our stops. It was the worst Hotel experience we had during the 2 weeks. It was dirty, unfriendly and not a place I will return. The first room was dirty, there was even a tooth (pulled out from a child) on the dresser, the bed did not look like it had clean sheets. The phones didn't work the 2 1/2 days we were there. To complain we had to go down to the front desk, could not call. The second room they gave us, the toliet overflowed and it took them more than an hour to get anyone up to clean up and fix the toliet. When we complained, we got no reaction nor answers from Days Inn Corperation. They didn't seem to care or this was normal for them. Bad experience...do not recommend.
Not the worse motel, but getting there.
The rooms smell of an astray and not clean. Decor is from the 1970s.
This was one of over 20 motels we stayed at during our stay in America, this was one of the most expensive and one of the worst. The lobby seemed clean but was the only part of the hotel that was! The rooms were ok but a bit grotty, the rest of the hotel was dirty. The pool was so dirty you couldnt see the bottom of the pool because the water was so murky! The rate was a lot higher than that quoted on their website. The Denny's in the lobby was nice but expensive although this was the only Denny's we went to so I'm not sure if it was standard rate. Overall the place just needs a good clean and a bit of renovation as the location was good.
from A TripAdvisor Member
Standard room, very close to the falls and some restaurants, the (rainbow)mall was closed though, there's a Denny's restaurant at the ground floor, friendly cleaning lady- all the staff i should say. My only complaint was the noise on the top floor (lounge)- we stayed on 7th floor and you can hear the noise-obviously. Theres a small swimming pool (good enough for kids- i guess) but the indian restaurant near the hotel entrance is a plus.
Top Local Tips for Niagara Falls
Stay on the Canadian side.
Stay on the Canadian side. No passports needed at this time. If only someone would have told us :(
Avoid U.S. casino
If you are going to Niagara Falls to hit the local casinos, avoid the Seneca casino on the U.S. side and go to the brand new casino on the Canadian side, up by the Skylon tower. The Canadian casino has nice stores and feels more like the nicer Atlantic City casinos, such as the Borgata and the Trop.
Easy Access To Rainbow Bridge
Very close to bridge to the falls-probably closest hotel to the bridge. Farthest away from Senca Casino however.