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My friend and I booked to stay at the West Side Inn for 5 nights via the internet. We requested a room with two double beds. When we arrived we were asked what kind of room we wanted...dorm, single!! so no actual room was booked prior to us arriving. Not the worst thing that can happen since they did have rooms available. How wrong we were. My friend suggested we see the room before parting with our hard earned cash. The lift did not work, the paint work in the corridor was peeling off, the linen & towels had actual stains on them. Broken furniture, paint on the windows, a 2 inch gap between the door and the frame, the fridge was infested with cockroaches and don't get me started on the shared bathroom!! We had no choice but to stay here for 1 night and paid a huge sum of $114.00 each. The next day (5am) we left this hovel and went looking for a hotel to stay in for the remainder of our trip. not an easy task since the tourist infomation office had moved, it was a week before Thanksgiving and everywhere was fully booked. However we did find the tourist infomation office and finally we booked into the Murray Hill East Suites at 149 E39th Street. We had a lovely suite of rooms and all for $700. I would suggest NO-ONE ever stays at the West Side Inn, as I can see from other reviews time has not changed a thing for these hotel, sorry hotel, owners!!
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Do not stay in this hotel. Don't be fool by the cheap prices. The customer service is terrible. They say they do not take credit cards, but they will charge your account if they believe they have the right to do so.
Do not give your credit card number!!
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This was the worst place I have ever stayed and like everyone else here I felt tricked after booking online.
The double bed was not standard double size, it was only king single which is tough when you're sharing, it's the middle of summer and there's only a very inefficient window fan. The rooms are too small even if you're only there to sleep. The light took literally 10 minutes to come on after flicking the switch. I didn't even know this was possible. The bathroom was also revolting. I've stayed in other accommodation with shared bathroom and there's been no problem, but the other guests were slobs too. We had to use a different floor's shower one morning as there was such an enormous hairball in the plughole, we would have been dirtier when we got out then when we went in. There was no toilet paper all day so everyone used paper towel which resulted in a clogged toilet. Some menstrating slob left her blood all over the floor and the toilet seat.
We were thankfully only there for a couple of nights (they will not refund for early checkout- since we paid in advance we were screwed)but our nights at the West Side Inn did detract from our time in New York. I wish I had forked out the extra money for a decent hotel with our own bathroom. DO NOT MAKE THE MISTAKE OF STAYING AT THIS HOTEL.
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The only thing I did not like in your hotel was all the waste at breakfast; dishes, cups, forks, knives, all only for using one time. I think that is an pity and not good for the environment.
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I was told that the West Side Inn was recently remodelled, and the pictures looked great. Misleading would be an understatement. The stairwell smelled of cat urine, the door barely closed, and those were the positives. I would not recommend staying at the West Side Inn.
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