Submission date: 2007-02-09 - Date of Stay: November 2006
Submitted by: Jane Yost - From: United States
Type of Traveller: Mature Couple - Age Group: 51 - 60
Charming Little Hotel
Can't beat the location, if you want charm, ambience, restaurants, night life, eclectic shopping ... foyer is gorgeous ... restaurant cozy, nice atmosphere, good service & can dine alone without feeling odd ... rooms are basic but adequate ... i've stayed there twice, once alone, in a single-bed room, once with friend in 2 double-bed room ... small, but adequate enough for those who aren't staying too long AND who travel reasonably light with compactly styled baggage. Wash. Sq. itself is a wonderful backyard ... it's NYC in a nutshell. If you're looking for Trump style glitz, go uptown to the giant hotels.
Submission date: 2006-10-13 - Date of Stay: October 2006
Submitted by: Darryl Richardson - From: Australia
Type of Traveller: N/A - Age Group: 51 - 60
Pathetic & abhorrent customer service
I write this review on behalf of my son & daughter-in-law who, unfortunately, stayed at this establishment. My review stems from the fact that on several occasions, I sent emails to their reservations department advising that I would pay my son & daughter-in-law's stay at the hotel. This I thought would be a rather simple request (how foolish of me to think that). My request, in short, was that they cancel the credit card details of my daughter-in-law supplied to them three weeks prior to their arrival on 06 October 2006 and debit my credit card. A very simple request. WRONG! I have had the misfortune of communicating with a person of whom I can only describe as an illiterate moron with a very, very limited grasp of the English language with an even greater limitation in spelling and grammar. How this person could hold her position with this hotel beggars belief. To end this review I can say that the moron has not only charged my daughter-in-law's credit card but also mine. Th...Read more
Submission date: 2005-06-24 - Date of Stay: April 2005
Submitted by: Cerian Jones - From: United Kingdom
Type of Traveller: Weekend Breaker - Age Group: 31 - 40
Good location.....disappointing rooms...not a bargain!
The hotel is well located close opposite one of the few green spaces in NYC (Washington Sq), in Greenwich Village, which has a friendly and human scale amongst the high rise anonymity of New York.
The entrance lobby is well appointed with a cosy tea room at the rear. The rooms are on the small side, and the closets are totally inadequate. We ended up not being able to unpack one suitcase, and had to hang clothes from the shower rail in the bathroom. We asked if any of the other rooms had bigger closets and were told they were all the same size!
The dining room is also small and we had to stand in line for breakfast every morning for 5 - 10 minutes. It is open to non-residents, and this causes even more congestion. The greeter was particularly rude to us. Breakfast is very basic: a bagel, fruit and coffee.
We ate there one evening and the food was excellent but expensive.
Overall we were expecting much better for the price, and we would not return to this establishment, but wou...Read more
Submission date: 2005-06-23 - Date of Stay: February 2003
Submitted by: William Knight - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 51 - 60
Convenient for the Village
The two good things about this hotel are its location and its restaurant. For the rest, it is somewhat unappealing. Hideous decor and unless one books a large room, cubby holes to sleep in. The restaurant staff are very friendly and the breakfasts good.
