Trump International Hotel Tower

, New York City, United States
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Trump International Hotel Tower

, New York City
5 star

Rooms: 167

1 Central Park West - New York City - New York - 10023 - United States Hotel Website | | 2122991000
338 Traveller

Reviews - Trump International Hotel Tower

9/10
Wonderful rooms
Submitted by: Christina in 20/02/06
  • Age Group: 41 - 50
  • From: Germany
  • Traveller type: Family Traveller
We stayed at the Trump in November 05. All other hotels. Where we wanted to stay, were fully booked.

But what a surprise: The Trump was wonderful!!! We booked a double and were upgraded to a suite! There was not so much "gold" (as I thought before), everything was furnished with taste. A wonderful view to the Park.

The only thing we missed was a nice trendy Hotel bar (we love hotel bars). There is only the restaurant with a bar - but not what we expected. And the restaurant was always full. For breakfast the best tables next to the windows were full (the guests stayed for hours!) - That was the only thing we did not like.

Historical Traveller Reviews of Trump International Hotel Tower

Mediocre at best. Should be removed from AM EX Fine Hotels List!

from beigekc13
This is not the luxurious hotel with superb service as it claims to be, and as people have reviewed it to be. It is mediocre at best. It was like staying at a Sheraton. The check in was a nightmare. I booked with Am Ex Platinum, and was told I was getting as an early check in. We live in NYC, so I went to the hotel to check in, to find our room wasn't ready. The attendant checking me in promised a 3pm check in. It not only wasn't ready, but I had to check 5 times w/ the front desk for the status, as they didn't bother to come to me to give me an update, as I sat awaiting the status. They didn't even offer me a complimentary soda for waiting. Meanwhile plenty of other people were getting their rooms. I had gotten an upgrade due to AM EX, so maybe this is why I was low on the totem pole. The room was still $440. Any other 4-5 star hotel would have busted their butt to get a room available immediately. The staff was confused, borderline incompetent.
I get to the room, which is furnished like a midwest Marriott, to find a horrendous view of Starbucks from the fourth floor. No curtains either, only light scrims. Next I ordered an ice bucket, ( and the phone was borken), which took 1 hour to receive.
I then went to the gym, which the attendant there proceeded to return to me the wrong room key, so I couldn't even get to my floor, and had to go back to front desk to gst a new key.
On top of this we got a voucher for a free lunch (thru Am Ex) except there was only brunch available. Nobody explained that the voucher was only good for $40.
If you want a 4-5star hotel, stay at The Ritz Carlton, The Four Seasons, or the The Gansvoort.This Trump hotel is for amateur travelers!
It should be removed from AM EX Fine Hotels List!

Expensive and superb!

from A TripAdvisor Member
It used to be you would spend $120 on a hotel room in any town and get treated like you were the only guest in the place. Unfortunately you now have to spend $1200 (or exactly $1225 before taxes) to get treated like royalty. By far the most expensive night we have spent in a hotel, but by far the best spent $1225 ever...we got a huge executive suite, bedroom, bath, lounge, kitchen, 2 baths, huge corridor...corner suite so a view of the park AND Broadway on the top floor. Superb attention to detail...handwritten notes to us from the management welcoming us, with chocolates and fruit. Unbelievable staff...not once did they hover for tips...I had to chase them down and press the money into their hands and they were all absolutely gracious...just how it used to be in the $120 rooms in chain hotels. I'm very glad we handed over our cash to Mr. Trump.

We only stayed Friday night, yet they allowed us to leave our luggage at the hotel until Saturday night AND use the spa to freshen up before our trip home later on saturday.

Only one small thing I forgot to tell them about...the water temp in our shower varied pretty wildly...so if you stay in 1710, you might mention it to them if it hasn't already been fixed. For the price I would also have liked to have seen digital/HDTV on the plasma TV...but these are minor quibbles.

Lastly, the guy who wrote the review about getting hasssled by security, I was actually surpised at how low key the majority of the guests coming and going looked like...they all looked like us...pretty normal folks, so I'm not sure what the problem was there.

The next time we are in NY we will be staying here. I admit initially i was concerned because of all the Trump hype lately, plus the Mandarin and Ritz were already full...but Trump delivered.

Amazing

from kevnick80
Well, what can i say that has not already been said?

We stayed for three nights at the Jolly Madison, and would not stay there again. It was such a relief to finally go to a hotel where the doormen did as they were made to do, and to receive such personal, individual service.

Whether you are extremely wealthy or just someone who wants to stay in luxury ince in a while, Trump is for you. The views are amazing, the service is amazing, the rooms are amazing, everything is fantastic.

I was visiting New York for my partner's birthday, and after about an hour of being complimetary upgraded to a better suite, a knock at the door brought in a lovely bottle of chilled white wine and a personalised birthday card, such a fantastic touch.

I will definately be going back again. Anyone who is planning to go, ensure Ford attends to your needs as he is the best!!!

perfect for families

from lizalev
We stayed with our family over the xmas holidays. Using our Platinum American Express we were able to book a one bedroom suite for significantly less than the rack rate and the suite was perfect for us and our two young daughters. The location (columbus circle) is great, the staff was very friendly, and the small suite was a great deal for New York. The only problems were minor: a drawer that wouldn't close and a tv that wouldn't get the cable reception. They fixed the drawer but couldn't fix the tv our entire stay. Best thing about the suite is the large fully appointed kitchenette. This makes a big difference when you're travelling with children. I would highly recommend this hotel as a relatively reasonably-priced suite in what is usually an extremely expensive hotel town.

---- impectable hospitality service and excellent design

from A TripAdvisor Member
We stayed for one January mid week night for $440. Well...from arrival the service was excellent. The valet/doorman greeted us upon arrivaling and helped with the luggage. Walking in the lobby, it was small and ended up to be in my opinion well designed as I will later explain. We checked in, they handed us our custom business cards and paper and had a bell person bring us up to the room they upgraded for us (hotel room to a one bedroom suite). I have to say the room was excellent and one of the best I have seen. The kitchen with everything you may need (from what we saw, we didn’t use any of it), bar that had everything you may desire, as well as one in the main refrigerator free trump water). Their was a 42" plasma TV, great Sony sound system, free internet, curtains that close and open by remote, chocolates (which were very yummy... from Belgium), nice furniture (except for a stain). Now for the bathroom, make up of half marble (tub area all marble), towels (made special for trump...? with trump label), unbelievable soup, shampoo, and salt crystals in the bathroom. Gold everything and on things such as the toilet paper they had a trump gold sticker. Nice small 5x mirror, candles, etc.
Now for the bed... Once you saw it make would make you one to jump right on it (which we did). Lots of pillows. Nice (not the best) bathrobes, slippers, and a bag to get your shoes shined for free. While exploring the room a door bell sounded (yeah a door bell). It was room service with a free bottle of wine (since it was my girl friends birthday)... The bottle didn’t have a name that i recognized but was a good gesture along with happy birthday cards, etc. Oh i forgot to mention on the desk in the living room they had a small fresh cut flower. I have to say we ended up with a room with the view of star bucks (like mentioned on other review) on main street (and we were even on the 12th floor.) In the morning when we went down to the restaurant to have breakfast we were greeted immediately. This is where the small lobby was great. Everyone... and I mean everyone greeted you “good morning” as we walked through the lobby to have breakfast at their restaurant. Excellent food... pricey but fair (6 orange juice and 17 waffle) plus an automatic gratuity. Service I am sure was not at its best because of this). Although when I dropped my knife on the floor it was quickly replaced. On the table they had miniature version of jelly and ketchup... sooo small …I have never seen one before (so we kept it.) Lunch in the restaurant was booked til 230pm. We had a free voucher that AMEX provided but could not make it because we did not make a reservation weeks in advance is what we were told. So, no lunch there. After we had lunch we went up to the room to get ready to explore the town (before lunch I advised the front desk that we were checking out late) to find out that when we entered the room, it was already being cleaned. The safe box which I had thousands of dollars was open (wide open). I was very upset but did not pass that on to the housekeeper or management. When we checked out the service was again great. As soon as the elevator door opened they helped us out with our luggage. My girl friend wanted business cards and they made it on the spot for her. I will surely return as this was one of the best hotels I have stayed at.

A wonderful stay

from SLWATKINS
Stayed at the hotel for 6 nights over xmas, I can only say i agree from all the other positive remarks.
The Trump has something different than other 5 starts , something you cannot put your finger on.

Absoutely loved it, service excellent, rooms spacious and spotless.

Would definetly stay again.

They deserve a sixth star!

from jad376
However many gleaming superlatives I used in my previous attempt at reviewing this hotel...Trump deserves them all, and more. Not to inflate anyone's ego or anything, but fellow travelers, this unadorned black monolith of a hotel is New York's best kept secret. We stayed Mother's Day weekend '04, and since we made our reservation at the spur of a moment...I decided to attempt another stunning failure at conciseness...also at the spur of a moment.

At check-in, we were given a surprise upgrade from a regular park view guestroom to rm. 902, a two-bedroom park view suite. Easily trumping the size of my apartment, the suite's living room and flanking King bedrooms had floor-to-ceiling windows with expansive vistas of Central Park, with Columbus Circle to the right and the Met museum to the left in the distance. Having just been redecorated (with subtle inferences of the Trump diamond logo everywhere), our suite had a massive flat-panel plasma TV, with a complete cd stereo system, fax machine and playstation discretely tucked into a cabinet underneath. Since I forgot my laptop, they brought an high-speed internet PC (yes, a computer) in and set it up on the park-facing desk for me...complimentary. The suite had two exquisite marble bathrooms, the master bath featuring a jet tub and separate shower. The beds use highest-quality white Frette linens (best night's sleep in years), and the bathrobes feel like the best in New York. My favorite details of our suite included the mini-library of intriguing books on New York, the telescope, the 8" bottles of herbal shampoos & lotions and the kitchen. Each suite at the Trump is equipped, and I mean equipped, with a full kitchen intended for a cook to prepare a full meal for up to eight. The cabinets are stocked with standard hotel-mini-bar goodies (priced such that the Trump organization will surely avoid bankruptcy for the time being), not to mention many fine spirits; folks, any suite that comes with a bottle of Hennessy cognac means business. Anyway, with the fantastic Whole Foods Market next door in the new time warner center, we rejoiced over the idea of that kitchen...until we discovered the room service menu. I have three words for you. Jean-Georges Vongerichten. Well, ok, it's two. Well, his staff of gastronomic geniuses have two more words for you: "We deliver".

The staff was a delight. When the skies opened up after the concert we attended at Carnegie Hall, we made a run for it but arrived in the lobby admist celebrities and dry folk...absolutely soaked. We were welcomed with a smile and immediately handed warm towels (albeit with relief that we went right up to the suite and didn't stay and chat with Bruce Willis, who had just finished dinner and was the first person I walked into when entering...imagine the look on his face...). That night, they had our clothes washed, pressed and dried before we could lift a dollar bill. When I went for a morning run in the park, there was someone in the lobby waiting for me with a cool water bottle and a warm towel when I returned. It's good to experience unpretentious, anticipatory service from an organization that isn't really in the hotel business. This staff could teach a thing or two to the folks down at the Peninsula.

So we were blown away by the room, the view, the 'stuff' and the service, but what we didn't like was, well, it felt like an office building.
Surprise: the hotel used to be the Gulf & Western Building the 70s and 80s. Despised by the public until 1997, the building was completely re-clad and redone by Trump and famous architect Philip Johnson.
The small lobby is 'residentially scaled' (read: a room the size of a three-car garage with couches and chandeliers), and the entire setup of "back door discretion" does provide a secure environment for high-profile clients. However, those of you who seek a grand, rather theatrical hotel experience that is an integral part of a memorable journey to New York should look elsewhere. The hotel is so clean, everything feels as if it's been sterilized. There is no ambient presence of history; there is no acknowledgement of that theatrical experience, that essence of what it is to stay in this kind of hotel, especially one where Bruce Willis may be your next-door neighbor.

Superlatives and ramblings aside, the Trump is on the way to becoming the finest luxury hotel in the city. It's all about consistency, attentiveness, and letting people feel like honored guests without making them feel as if they're on display - I hope they get the message that yes, they could drop the ball very quickly by simply being snobby - so that said, for $700 per night we got our money's worth, and experienced the added value of a place that wants to be better than it is. Bravo!

Great for families

from andyone
My family and I (five people with three teenagers) spent the holday week at the Trump International Hotel. We had the PTS upgrade of adjoining one bedroom suite and a deluxe king bedded room. The accomodations were perfect. There was a common door to the hall and then a private hallway to the suite and bedroom. More than enough space and privacy. The health club was excellent with a more than adequate pool, sauna, steam room, plenty of towels, water, and robes. The breakfast was at the Jean-Georges Nougatine room, very contemporary and good. Service at breakfast could be slow at times though. The location of the hotel was excellent- easy access to subway, buses, Broadway, Lincoln Center, etc.
This is a hotel that is worth the money.

Great hotel

from Iggypug
Stayed here because we were traveling with a toddler and wanted a clean hotel room for her. The Trump hotel was that and much more. I had no problems with her running around the room touching everything and I'm usually very touchy about that. The room had the greatest view of central park and the hotel was centrally located. The service was impeccable. I thought that I left my baby shampoo at home, called the front desk to see if they had any, they said no. I thought I would have to go out later and get some, next thing I know we had a small bottle of baby shampoo in our bathroom. I will stay here any time I'm in NYC.

A wonderful hotel for the most finicky traveler

from A TripAdvisor Member
I was planning on staying at the Four Seasons but reluctantly switched hotels because our friends had booked rooms at the Trump. This hotel far exceeded my expectations. The excellent service and luxurious accomodations won me over.

The large flat screen TV is the best television set I've ever experienced in a hotel and the shower was likewise impressive with great water pressure, ample hot water, and a terrific shower head. The bathtub has a jaccuzzi which I also put to good use. The bath towels are large, absorbent and abundant.

I am an incredibly snooty traveler but I really enjoyed the Trump Hotel. I will definitely stay here again.

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Other names for Trump International Hotel Tower

  • hotel trump international
  • Address: 1 Central Park West - New York City - New York - 10023 - United States
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"Wonderful rooms" - Christina

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