The Waldorf Astoria Hotel

, New York City, United States
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The Waldorf Astoria Hotel

, New York City
4 star

Rooms: 1425

301 Park Avenue - New York City - New York - 10022 6897 - United States Hotel Website | 212 355 3000
2969 Traveller

Reviews - The Waldorf Astoria Hotel

well well well awesome
Submitted by: Jason in 11/04/11
  • Age Group: 1825
  • From: United Kingdom
  • Traveller type: Business Traveller
This place this the Best I am currently staying herewhile at work. I could not ask for a better place to stay. he service is amazing. I had a craving for a popsicle and and they went out and bought me one. I have been totally taken care of.
Excellent :)
Submitted by: Laura in 08/02/09
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Luxury Traveller
I went to the New York for 5 days, and just managed to fit everything in there. Such as empire state, statue of liberty, Macys etc. But the hotel its self was amazing, as soon as you walked into the lobby you felt special and important. The service there was great, the staff always had a smile on their faces, which makes you happier. Every single day there was amazing, I would definitely go back there again 100 %. It happened to be my birthday on the fifth of December, which is when we flew back, and I have to say it was the best birthday ever. No birthdays will ever beat my experience at the Waldorf Astoria. If you are looking to go somewhere different this year for a one off holiday/experience. Then this is definitely the place to go. Don't listen to people that rate it under 8 and that because you will definitely have no regrets once flying home. :) Xx Xx Xx
Amazing experience
Submitted by: davies in 10/09/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Adventurer
We are 3 girls in our early 30's and have just been to New York and stayed at the Waldorf for a friends 30th birthday. We had a superior room which was more like a suite with the extra dress room and walk in bathroom. The hotel is very grand. The staff are very friendly and cannot do enough for you. The washrooms are spectacular in the main lobby and Oscars the breakfast room is brill too, upgrade from continental for $6 and you are right for the day. There are plenty of elevators, everything is a wonderful experience. You get in and out of cab when it's raining and someone is standing waiting with an umbrella to cover you into the hotel.
One thing in the rooms there are no tea coffee making facilities, but we paid around 20$ for room service between 3 of us and it was divine.
Don't be put off as we would stay again.
Submitted by: Lukasz Piotr in 21/05/08
  • Age Group: 18 - 25
  • From: Poland
  • Traveller type: Luxury Traveller
I thought everything about this hotel was fantastic really, the room, the staff (very helpful and friendly), the food. This hotel is pure luxury and the history within its walls is unbelievable as someone said before. The lobby area is amazing and the hotel itself is not as snobby as some people may think. It's true that there's loads of business people but to be honest there's loads of young people and families with kids who come to New York to spend some good quality time. I had a suite on the 22nd floor with a park avenue view and that was a real surprise which made me all smiley!!!! Its definitely worth the money!!!!!!!!!
Submitted by: Helen Sadler in 31/08/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
I thought everything about this hotel was fantastic, the room, the staff, the food, the room service and especially the Waldorf Salad. This hotel is pure luxury and the history within its walls is unbelievable.
5 days at the Waldorf
Submitted by: Dawn Malone in 02/07/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
The hotel lobby was very impressive on arrival, check in was a bit slow although the staff were very helpful, my room was too small for me and my 2 daughters so thankfully they moved us to a bigger room, although still not really big enough for a 5 day stay, the room was a bit dated and was in need of a refurbishment, it was a smoking room so I expect they didn't feel the need to update it as much as the other rooms, also there was an enormous desk and an even bigger Television cabinet taking up half the space in the room which I could have done without. Having said that, the restaurants were superb and breakfast was really nice, the hairdressers on site was great too, the rooms were made up every day, I didn't like the fact that I had 2 use room service for a glass of wine as my daughters were not allowed to sit at the bar with me, it was really expensive, the hotel was really busy as there was some sort of school childrens pageant going on but we enjoyed our stay and I would recommend it to anyone.
A comfortable 3 star
Submitted by: Catherine Anand in 27/06/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
I suppose I expected much more luxury, considering it was the Waldorf Astoria we had planned to stay in, but I was a little disappointed. The Foyer and entrance are impressive. The staff were professional and courteous but not especially helpful. I did feel like a number and not a person. The bedrooms were very clean but functional and the door kept jamming in the bathroom. I have stayed in many hotels all over the world but I felt for a 4 star hotel it should have provided that little bit extra and it did'nt. It was all glamour with limited substance.
Elegant, magnificent ..........
Submitted by: Ms Lingky Chandradjaya in 27/06/05
  • Age Group: 41 - 50
  • From: Indonesia
  • Traveller type: Family Traveller
I like 'Waldorf Astoria' very much, that's for sure.
We had a pleasant stay, comfortable room.
It's just that ... the room is rather small ... but I know how 'expensive' Park Avenue is ! I just compared it with New York Palace, which has spacious bedroom, and reasonable price.

Anyway, I'm sure I'll take a chance to stay there again when I'm back in NYC.

All the best for Waldorf Astoria
Fabulous beds!
Submitted by: Craig Austin in 20/05/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
We both wanted to go to New York for a few days as a treat to ourselves and for us there was only one place to stay. The 'Waldorf'. When we arrived my wife was feeling a little travel sick and even though our room was not supposed to be ready for hours, the staff hurriedly made the room avalible to us. Feeling better, and who wouldn't in those FABULOUS BEDS, we ventured down stairs.....and WOW! The FOYER... the Doors on the elevators.... the FLOOR.... the flowers and the whole thing just added up to a great big smile. The Waldorf Astoria is NEW YORK.
Thanks Waldorf!

Historical Traveller Reviews of The Waldorf Astoria Hotel

A Very Elegant and Classy Night

from playmaker16
The moment the concierge opens the door to the Waldorf, we catch a breath of regal air and instantly our eyes scan the lobby to make sure we aren't violating a dress code. We were awestruck by the amount artwork put into every square inch of this place. We arrived HOURS early for check-in and wanted merely to drop off our bags. Instead, we were able to check into a room on the 12th floor immediately. Gorgeous room, nice view, quick and courteous service. It took us longer to check out than it did to check in. We walked around and window shopped; listened to a man play the lobby piano; and hiked around the corner to a nearby deli for a late night snack. This classic is the heart of the city, in the heart of the city. There can't be too many other ways to do New York City. $200 a night was well worth it. Next time at the Waldorf, we're gonna raise the bar a bit. Hopefully they'll welcome us again.

Get a life

from A TripAdvisor Member
Where to begin. I am a Hilton Diamond Member who has always dreamed of staying at the Waldorf. My experience there was so horrible I don't know where to start. First, I arrived at 2 pm and had to wait until well after 4 pm to check-in. Second, I had reserved a double room and got a single with a hide-a-bed and a view of a brick wall. This is a hotel with 1600 rooms and 3000 people waiting to get into them. You will wait in long lines while 5 people try to check everyone in even if you are the most faithful Diamond Member on earth. After much throwing of the fit and vowing never to stay at a Hilton property ever again, they finally gave me the most beautiful hotel room I've ever stayed in with a marvelous view of the tall building across the street (probably the best view outside the Towers). On an upside, I did order room service...two hamburgers, fries and desserts for $110...and they forgot to charge me for it. They also gave me a certificate for a free night for my trouble. When I tried to use it a few months later, they informed me that I couldn't use it for any day in the month I wanted to stay. I ripped the certificate in half and vowed never to stay at the Waldorf ever again. Before I left town, I had to store my luggage along with the other 3000 guests' luggage from the night before in the basement and then rummage for it later. Make certain that you arrange your airplane flight around the noon check-out. The manager even laughed as I hopped in a taxi on my departure and said that the Waldorf is way overrated. Save your big dreams for another place.

Loved it

from Jeanette12
The Waldorf was fabulous. The service was excellent. Everyone was extremely helpful and pleasant. No line at check in! Luggage arrived in room immediately. Rooms were updated and elegant. A first class hotel.

A Grande Dame that needs a new court

from A TripAdvisor Member
We stayed at the Waldorf over Thanksgiving weekend and enjoyed it very much. It is very luxurious and centrally located to all NY attractions.
The problem was with the staff. At check-in we asked for an upper floor and were given keys to a room on the 7th floor (not very high up). When we walked in the room we discovered it was already occupied. We returned to the front desk and were given keys to a room on the 11th floor. When we reached that room it too was already occupied. On the third try (after an hour of checking for empty rooms) we finally got an empty room on the 17th floor. It was very nice and large by NY standards. I just think that a hotel of this reputation should have its act together; I wonder how many strange people were walking into my room while I was out?

Great Service!

from A TripAdvisor Member
Read reviews before going, and I was worried about going there.
However, it is a great hotel. History lives there. Relax rooms, and great service. However, if you are below 35 I would suggest a more young spirit hotel. Again, very polite personnel and clean rooms.

Great stay!

from restaurantgoer
I was greatly impressed with our 4 night stay at the Waldorf. We travelled to New York on an economy package deal and stayed in a corner room overlooking Park Avenue and 50th Street. The Chrysler Building was our view through the bedroom window. The rooms ( of which there were 5!) were not so small as other reviewers had complained about, but luxurious and very clean. Having read so many negative reviews the night before we arrived, I was worried about what to expect. The entire staff was very friendly and helpful, which speaks about all the service people of New York City. Stay at the Waldorf! You won't be disappointed! We will be back.

Great Hotel!

from A TripAdvisor Member
My wife and I celebrated our tenth wedding anniversary with our first trip to New York and a stay at the legendary Waldorf. I found a great rate through the Hilton website and noted that it was our anniversary when I booked the room. When we arrived, we were upgraded to a mini-suite and had a complimentary bottle of champagne waiting for us!
The accommodations were exceptional and the bed was the most comfortable we have ever had in a hotel. The staff was extremely friendly and helpful and the location of the hotel can't be beat. After reading some of the reviews on this site, I was a little reluctant to book a room. I am very happy I did, though, and will stay at the Waldorf again the next time I am in New York!

T STay hERE, AWFUL!!!!

from A TripAdvisor Member
All my life I had always wanted to stay at the Plaza or the Waldorf it always seemed so glamour. Boy was I wrong! This was the worst hotel room I had ever seen. I've been in Hampton Inns that were nicer. The room looked like it hadn't been remodeled since 60's even the alarm clock was old and didn't work, The bathroom was utterly disgusting and the carpt was stained. I was enraged that they charge the amount they do, and for what??

nice lobby terrible room

from A TripAdvisor Member
I have to disagree with the ratings I have read here. Yes it is true that the lobby is plush, but that is where it ends. I travel across the country and stay in a new hotel almost every week and this was the worst one ever. I walked into my room, or rather pushed my bag into the room. Before I could go in I had to put the bag on the bed so I could fit in. When I reached the room all I wanted was to take a shower after a long day of work and travel. I changed my mind when I saw the shower it was disgusting. In order for me to feel halfway clean I had to put a hand towel down inside the shower so I didn't touch anything in the shower. On top of that my stay was in December and it was in the teens outside but I had my windows open in my room Why would anyone do that you ask. It was either that or suffocate from the smell of mildew. My rating or rather suggestion AVOID AT ALL COSTS!

An American Institution

from Gill
Stayed here for 3 nights from May 7th, 2003. The lobby was beautiful, very grand and checking in was very efficient and courteous.Our room was on the 14th floor and quite spacious, with 2 double beds. The moment the lifts opened on our floor I knew this hotel had seen better days. Don't get me wrong, the wasn't really anything wrong, but it could have done with some updating, it felt a little tired. Our room was much the same, but still very comfortable and we were very happy to be there. The location of the hotel is just wonderful and it really was fabulous walking in and out of this hotel and enjoying the beautiful public rooms. I'm very glad I stayed here, it was an experience and this hotel has so much history.

Top Local Tips for New York City

Taxis ONLY take a yellow taxi. DO NOT take black sedans, you never know what you'll get and some are not insured.

Woodbury Common Visit Woodbury Common Outlet. One hour by bus from Manhattan. Get to the Port Authority about half an hour before bus time as there will be a queue. The shops are great and it is very quiet and peaceful if you get there early. Fantastic savings and great shops e.g. Ralph Lauren, Tommy Hilfiger etc

Rockafeller Centre ... ... well worth a visit.


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  • Address: 301 Park Avenue - New York City - New York - 10022 6897 - United States
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