The Time Hotel, New York City, United States
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The Time Hotel, New York City
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Official Contact Details - The Time Hotel
- Address: 224 West 49th Street - New York City - New York - 10019 - United States
- Phone: 212-246-5252
- Official Website:
- Hotel Class:
- Rooms: 193
"What a disappointment. I was there for three nights on business, and thought I was on Candid..."
"Everybody from your doorman to your bellboy was extremely rude to us and treated us like dirt...."
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Reviews - The Time Hotel
3 reviews
(Showing 1 - 3)
Absolutely Pathetic
Submitted by: Todd in 04/15/08
- Age Group: 41 - 50
- From: United States
- Traveller type: Business Traveller
What a disappointment. I was there for three nights on business, and thought I was on Candid Camera...
Forget about the fact that the rooms are tiny (even for Times Square), have no dressers, no counter in the bathroom and you don't even have room to turn around in the shower...I've never stayed at a place with more pathetic service., and lack of caring about their customers. In one room, I had two lights, a TV, a minibar and a most importantly, a thermostat that didn't work. Didn't really care about the lights and the minibar...and it took all day, but they finally fixed the TV. Despite repeated promises, though...could never fix the thermostat and get it below 78-degrees in my room.
Even speaking to "the boss" was a complete waste of time. I spoke to the General Manager, who told me that he would make sure the room is fixed immedaitely, told me I would get one of my nights complimentary, told me I would be invited back, etc. He never made good on any of his promises to rectify the situation...and since I left, has never returned a phone call of an e-mail. Needless to say, in 3-days, the room was never fixed, I couldn't switch into another room...and certainly never got the credit that I was promised. Even room service was horrible. It took three calls and 45-minutes to get a bucket of ice, and ordered dinner one night that was cold by the time it got to my room.
It was really like a bad joke. There are some great hotels in Times Square. This place isn't one of them...and obviously they don't care about taking care of their customers, either.
I hope this review will prevent somebody else from having the same experience I did.
Arrogant And Rude
Submitted by: Gerard in 10/05/05
- Age Group: 18 - 25
- From: United States
- Traveller type: Weekend Breaker
Everybody from your doorman to your bellboy was extremely rude to us and treated us like dirt. The girl at the front desk was very nice and polite.
A Disappointment
Submitted by: Daniel in 10/05/05
- Age Group: 31 - 40
- From: United States
- Traveller type: Young Couple
Several years ago, we did a quick tour of The Time hotel and were impressed by its stylishness. Each room is decorated predominantly with a single color (our room was red). Time has taken its toll on The Time, however. The hotel looks rather shabby. The rooms are in real need of some TLC. I'd look elsewhere, I'm afraid, until some improvements are made.
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