The Peninsula Hotel

, New York City, United States
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The Peninsula Hotel

, New York City
5 star

Rooms: 185

700 Fifth Avenue - New York City - New York - 10019 - United States Hotel Website | | 212 956 2888
247 Traveller

Reviews - The Peninsula Hotel

I love it
Submitted by: Cache in 19/02/07
  • Age Group: Under 18
  • From: United States
  • Traveller type: Special Interest/Event
The pool was the best, the rooms fab, it is so close to shopping areas. I luv it!

Historical Traveller Reviews of The Peninsula Hotel

Great Hotel

from A TripAdvisor Member
I have stayed at the Peninsula in New York numerous times when I am in town on business. This is a great hotel, with great service. I have stayed at many of the other hotels in this class in New York (e.g. St. Regis, Mandarin Oriental, Ritz-Carlton, etc.) and by far this is my favorite. I have stayed at their other properties in Hong Kong and Chicago and they are execllent as well. It has a great location, very nice rooms, and two good bars where you can enjoy a drink in the afternoon and evening. The food is a bit expensive for what you typically are served, but there are many great restaurants in walking distance. Highly recommended.

Understated elegance

from TAmemberSaoPaulo
Having once being a regular, I hadn't stayed at The Peninsula for the last four years. Before going there I - as usually - checked the Trip Advisor and got concerned with some criticism. Even though I decided to check my old time favourite.
With all due respect to the dissatisfied ones, I was very, very happy with my stay. The hotel is the best example I know for understated, low profile elegance.
The room furniture was excellent, the marble bathroom a must, and the desk superb, with accessible eletric outlets, wireless internet acces and lots of space to work.
The staff has always been courteous and efficient.
Since nothing is this life is perfect, I wouldn't recomend the Fives Restaurant, overpriced and not worthwile. But I'll sure go back to this place, paying high, but getting the best.

fun for a weekend

from A TripAdvisor Member
we stayed here for a long weekend for our anniversary when the Gates first went up. The location was great for that, checking out the new Moma, shopping at Barney's and hitting a fancya restaurant (Daniel). The room was fairly large and very comforatable and we found it quiet. I would go back in a second.

Loved this place

from A TripAdvisor Member
Very expensive but beautiful and comfortable rooms.
Location is perfect and the staff is professional, but room service is not excellent and too much expensive.
I've stayed in New York many times and it's the BEST.

The most ordinary hotel. Save your money.

from jad376
My friends, excuse the ghastly pun; the Peninsula has submerged. What once was a grand and glorious example of five-star luxury has apparently deteriorated to a point which will require a major intervention. I deliberately avoided writing anything here (I stayed nearly a year ago) out of sheer apathy...which, I'm sorry to say, reflected the apathy of the Peninsula's hospitality staff.

This gleaming bastion of old-world elegance and grace on Fifth Avenue now contains an establishment trumped by dozens of three-star hotels at one fifth the cost. Between the condition of my bland room, which had a dingy, motelesque bathroom, tired, worn, perforated furnishings, and smelled faintly of mildew...and the apathetic staff...not to mention the horrible, overcooked, overpriced room service fare, this hotel made me glad to check out at the end of my two-night business stay. Out of courtesy and sheer exhaustion from travel, I did not ask to change my room as I did at the W hotel in July. "But this is the Peninsula!", I kept telling myself along the way..." has to get better!". However, optimism languished through the first night into the realm of "coulda, shoulda, woulda.".

What left a particularly sour taste in my mouth is that when I repeatedly made an earnest attempt to comment to the staff of my observations, i was met with blank stares and inferences that the management didn't give two toenails who complained. I tried to keep an open mind after I returned home and wrote a letter to the manager, trying not to sound like an embittered young whippersnapper, but rather an experienced traveler offering constructive criticism. I received no truth, I nearly forgot the whole thing happened until I stumbled upon a copy of my letter last night. Travelers, be forewarned. For this kind of money, you are entitled to a really special New York experience, not the most ordinary hotel that has rested on its laurels to the point where it seems to get by on its name alone.

Go to the Essex House where the folks love their jobs and you'll get the best sleep ever. Go to the Trump, where you'll feel like a celebrity. Go online and get a great rate at the Four Seasons, where everything is designed to pamper. Get a suite at the W Court, which feels like your own exclusive apartment in the city...all for probably less than I paid for my Peninsula debacle.

Very convenient and comfortable

from Black Lab Nickie
Recently, we stayed at the NY Peninsula for a weekend. We were in a Grand Luxe room looking out on Fifth Avenue. After reading some of the reviews on this site, we were a bit concerned about the hotel. But we had an excellent time - the room was delightful - clean and comfortable with a large bathroom. The lobby was quite small but it did not bother us. The swimming pool on the top floor was very pleasant. The staff, especially the concierge, was helpful and friendly. The location was very convenient for shopping, restaurants and a trip to MOMA.

Shabbiest of the Peninsula Hotels

from A TripAdvisor Member
I have stayed in the other Peninsula Hotels in Hong Kong, Chicago, Beijing and Bangkok. These were amazing hotels. However there is a big difference in the quality of decor between those and the one in New York, which was not expected at all especially given that the New York one was by far the most expensive. From the lobby (old and fraying carpets, dim fluorescent lighting) to our Grand Luxe room and even Fives restaurant where we breakfasted (obviously peeling wallpaper), the overall impression was that of a fallen and shabby hotel in need of some serious refurbishment. Not impressed at all.

Just OK

from A TripAdvisor Member
Stayed at the Pennisula on a New Yorker's recommendation. The location is central to shopping on 5th and Madison. I was planning on staying at the Ritz or 4 Seasons, but stayed here based on a friend's recommendation.
The first turnoff was the rather rude reception at check-in. She did nothing to make you feel welcomed, not even a hello or smile. At least the Ritz or 4-S's they muster up a smile and friendly hello, even if it's not sincere.
The room was ok; The plasma tv was the highlight.
The bathrooms were nice. Comparable to the nicier hotels I've stayed at. The cost of room service was beyond an exceptable amount, even for the high end hotels. I don't mind paying the normal overpriced room service cost at the Ritz and Four Season's, but for what I got here, it was beyond overpriced. The bed was not comfortable at all.
They need to do something about their quality of beds.
Unfortunately, checked out with the same rude front desk girl and pretty much decided not to come back again. For that kind of money, there are much better places in NYC to stay at. When it doubt - Ritz or Four Seasons. Should have went with my initial thoughts.

Peninsula with a kid

from hotelnut
Stayed at Peninsula NY in June.

Great hotel, service for kid is A1. My 5 month old son loved the Peninsula teddy bear! The pool was fun, great view. Good room service, food at Fives was above many NY restaurants. Will go back soon. Like one guest commented to our kid, the Peninsula at this age is a ''very good thing,'' we think he was right.

Loved it, going back for my second time this weekend!

from A TripAdvisor Member
I stayed at this hotel for the first time in Jan'04. I was AMAZED by the size of the Deluxe room. Previously I had stayed at the Pierre Hotel and was a little disappointed by the room and amenities.

The Peninsula room had a foyer with luggage rack and great storage space. The bathroom had double sink, marble, TV over tub (LOVE THAT), HUGE shower and separate toilet. The linens on my king sized bed were to die for. The electronic touch controls took care of everything from the lights, to the music; to the DO NOT DISTURB sign.

Room service was pricey (but this is NYC) however the service was fast and the food was hot.

My only minor disappointment was the lobby was small and not as grande as I was hoping upon arrival. But the front desk was accommodating and professional and friendly.
The spa was OK, but I was not all too impressed. The massage therapist and esthetician were average in their skills and techniques for the prices you pay for their services.
All in all, I loved the "feel" of this elegant and classy hotel....

As I said, heading back there this very weekend!

Top Local Tips for New York City

Dinner reservations Have Consierge book best restaurants a couple of months in advance of you going

Top of the Rock The Top of the Rock viewing decks at the Rockerfeller Centre on 5th Avenue give terrific views of New York. This saves the massive queues and time restrictions of the Empire State Building, and when up the Empire State you can't see the Empire State!!!


Other names for The Peninsula Hotel

  • peninsula new york city
  • new york city peninsula
  • hotel new peninsula york
  • Address: 700 Fifth Avenue - New York City - New York - 10019 - United States
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