The Peninsula Hotel, New York City
Reviews - The Peninsula Hotel
- Age Group: Under 18
- From: United States
- Traveller type: Special Interest/Event
Read 246 additional reviews of The Peninsula Hotel at TripAdvisor.
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Historical Traveller Reviews of The Peninsula Hotel
Great Hotelfrom A TripAdvisor Member
Understated elegancefrom TAmemberSaoPaulo
With all due respect to the dissatisfied ones, I was very, very happy with my stay. The hotel is the best example I know for understated, low profile elegance.
The room furniture was excellent, the marble bathroom a must, and the desk superb, with accessible eletric outlets, wireless internet acces and lots of space to work.
The staff has always been courteous and efficient.
Since nothing is this life is perfect, I wouldn't recomend the Fives Restaurant, overpriced and not worthwile. But I'll sure go back to this place, paying high, but getting the best.
fun for a weekendfrom A TripAdvisor Member
Loved this placefrom A TripAdvisor Member
Location is perfect and the staff is professional, but room service is not excellent and too much expensive.
I've stayed in New York many times and it's the BEST.
The most ordinary hotel. Save your money.from jad376
This gleaming bastion of old-world elegance and grace on Fifth Avenue now contains an establishment trumped by dozens of three-star hotels at one fifth the cost. Between the condition of my bland room, which had a dingy, motelesque bathroom, tired, worn, perforated furnishings, and smelled faintly of mildew...and the apathetic staff...not to mention the horrible, overcooked, overpriced room service fare, this hotel made me glad to check out at the end of my two-night business stay. Out of courtesy and sheer exhaustion from travel, I did not ask to change my room as I did at the W hotel in July. "But this is the Peninsula!", I kept telling myself along the way..."...it has to get better!". However, optimism languished through the first night into the realm of "coulda, shoulda, woulda.".
What left a particularly sour taste in my mouth is that when I repeatedly made an earnest attempt to comment to the staff of my observations, i was met with blank stares and inferences that the management didn't give two toenails who complained. I tried to keep an open mind after I returned home and wrote a letter to the manager, trying not to sound like an embittered young whippersnapper, but rather an experienced traveler offering constructive criticism. I received no response...in truth, I nearly forgot the whole thing happened until I stumbled upon a copy of my letter last night. Travelers, be forewarned. For this kind of money, you are entitled to a really special New York experience, not the most ordinary hotel that has rested on its laurels to the point where it seems to get by on its name alone.
Go to the Essex House where the folks love their jobs and you'll get the best sleep ever. Go to the Trump, where you'll feel like a celebrity. Go online and get a great rate at the Four Seasons, where everything is designed to pamper. Get a suite at the W Court, which feels like your own exclusive apartment in the city...all for probably less than I paid for my Peninsula debacle.
Very convenient and comfortablefrom Black Lab Nickie
Shabbiest of the Peninsula Hotelsfrom A TripAdvisor Member
Just OKfrom A TripAdvisor Member
The first turnoff was the rather rude reception at check-in. She did nothing to make you feel welcomed, not even a hello or smile. At least the Ritz or 4-S's they muster up a smile and friendly hello, even if it's not sincere.
The room was ok; The plasma tv was the highlight.
The bathrooms were nice. Comparable to the nicier hotels I've stayed at. The cost of room service was beyond an exceptable amount, even for the high end hotels. I don't mind paying the normal overpriced room service cost at the Ritz and Four Season's, but for what I got here, it was beyond overpriced. The bed was not comfortable at all.
They need to do something about their quality of beds.
Unfortunately, checked out with the same rude front desk girl and pretty much decided not to come back again. For that kind of money, there are much better places in NYC to stay at. When it doubt - Ritz or Four Seasons. Should have went with my initial thoughts.
Peninsula with a kidfrom hotelnut
Great hotel, service for kid is A1. My 5 month old son loved the Peninsula teddy bear! The pool was fun, great view. Good room service, food at Fives was above many NY restaurants. Will go back soon. Like one guest commented to our kid, the Peninsula at this age is a ''very good thing,'' we think he was right.
Loved it, going back for my second time this weekend!from A TripAdvisor Member
The Peninsula room had a foyer with luggage rack and great storage space. The bathroom had double sink, marble, TV over tub (LOVE THAT), HUGE shower and separate toilet. The linens on my king sized bed were to die for. The electronic touch controls took care of everything from the lights, to the music; to the DO NOT DISTURB sign.
Room service was pricey (but this is NYC) however the service was fast and the food was hot.
My only minor disappointment was the lobby was small and not as grande as I was hoping upon arrival. But the front desk was accommodating and professional and friendly.
The spa was OK, but I was not all too impressed. The massage therapist and esthetician were average in their skills and techniques for the prices you pay for their services.
All in all, I loved the "feel" of this elegant and classy hotel....
As I said, heading back there this very weekend!
Top Local Tips for New York City
Dinner reservations Have Consierge book best restaurants a couple of months in advance of you going
Top of the Rock The Top of the Rock viewing decks at the Rockerfeller Centre on 5th Avenue give terrific views of New York. This saves the massive queues and time restrictions of the Empire State Building, and when up the Empire State you can't see the Empire State!!!
Other names for The Peninsula Hotel
- peninsula new york city
- new york city peninsula
- hotel new peninsula york
- Address: 700 Fifth Avenue - New York City - New York - 10019 - United States
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