The Muse Hotel

, New York City, United States
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The Muse Hotel

, New York City
5 star

Rooms: 200

130 West 46th Street - New York City - New York - 10036 - United States Hotel Website | | 212 485 2400
1043 Traveller

Reviews - The Muse Hotel

Great Family Hotel in a great location
Submitted by: Don in 19/12/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
We were very happy with The Muse from the moment we got there. We arrived very early and the staff was very helpful with our luggage. They were able to get us checked in very early in the day (11am). All we ever had to do was ask for something and it was there for us. We forked out a little more money and got the room with a terrace (a must if you can). The hotel is located a half block from Times Square and within easy walking distance to most major attractions. We would recommend this hotel to anyone and must say, the staff is wonderful. Will NEVER stay in a chain hotel in NY again
Submitted by: Steve in 29/05/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type:
I am not much for words, but the Muse was perfect for me an my wife. Clean very close to everything would stay again
Cool and Trendy but Poor View..
Submitted by: Graham Beer in 22/06/05
  • Age Group: 41 - 50
  • From: Japan
  • Traveller type: Business Traveller
Check in was efficient and smooth from the black-clad laid back hall staff. This was an internet booking for just one night, so this may explain why I had a room with a view of a brick wall just a few feet from the window.
The Hotel is convenient for all Midtown locations and is just a step from Times Square, but the downside is that it is a noisy environment with sirens and garbage trucks making up the background ambience.

Historical Traveller Reviews of The Muse Hotel

Nice, Quiet, well kept secret!

from A TripAdvisor Member
I have stayed at The Muse twice now and really enjoy it. The location near Times Square is very convenient. The staff is very nice and accomodating and I always seem to see someone famous there. I have heard the restaurant, The District, is great but have not had a chance to try it. The feather beds are the best part!

First Visit - Friendly Clean and Excellent Location

from PatrickFL33611
Visited The Muse on Memorial Day weekend. The staff was very pleasant & helpful. The hotel was clean, very modern, quiet, and well located to Broadway, restaurants etc... Nice room (new) with good size modern bathroom, bed was very comfy. I plan on staying there again & recommend it.

Hated the Muse

from A TripAdvisor Member
The Muse is a beautiful hotel, but the customer service absolutely SUCKS. I will never stay here again. The concierge and front desk folks are jerks, and the only wonderful person on staff was Cliff who was very accomadating, courteous and respectful. The rest of them have NO idea what it means to be customer-service oriented...they have no manners, class or respect for their guests. I was shocked to be treated the way I was at this hotel. The Marriott is a MUCH better choice.

watch out for ny scams

from A TripAdvisor Member
watch out for ny scams even at the muse -- "since this is you first visit, the assistant will take you up to your room". the assistant then pointed out the clock and the telephone in the room and we were stuck paying him a tip even though we didn't have many bags to take up. just say "no thanks" if they offer this help.

five star for the price of two

from A TripAdvisor Member
Terrific hotel. Stayed 3 nights in July and enjoyed every minute there.
Terrific location also. Booked reservations online for a very low price. Truly a five star hotel for a two star price!

Best of the Best

from A TripAdvisor Member
The MUSE hotel is one of the best kept secrets in NYC, I could not find one fault, and I am a very particular person. I hope that the MUSE will be able to accommodate me in the future. The staff should be highly commended.

I Love this place

from A TripAdvisor Member
I love this place. Ive stayed here a bunch of times, in smaller rooms a couple times, and 2 times in the suites. They both are great. For a new york hotel, you aren't going to get much bigger rooms, and the little things like nice bathrobes, biscotti on the pillow, coffee, and super nice soaps/shampoos this hotel is a greal place to stay! Sure sometimes it can be noisy, but um, its TIMES SQUARE! haha. Also the door people are so sweet, and will help you out with anything you need.

Pleasant Surprise

from A TripAdvisor Member
Being it our first visit to NYC, staying at the Muse sets a high benchmark for subsequent visits. However, we will definitely return to the Muse based on our first visit. The location was just a 1/2 block from Times Square and we hardly heard the noise....just the occasional sirens. The Broadway shows, Times Square, Rockefeller Center, 5th Avenue, Empire St. were either short walks or healthy walks....good enough to save money on taxis. The staff (especially the concierge, the doormen and bartender) were extremely pleasant and very helpful. The rooms were relatively affordable at the time ($159-$179 per night).
Very clean and modern/eclectic decor. Comfy king-size bed, spacious bathroom and affordable mini-bar was just a couple of positives of the room. Internet broadband hook-up, two phones (one being a cordless) and plenty of closet/dresser space round out more positives for the room.

Only negatives: do not order room service! Over-priced and arrived late and soggy. Better off walking to some of the nearby and cheap and very good diners around for breakfast. Had trouble with the on-screen interactive billing service and pay-per-view on the TV. Maintenance personnel was very rude and unhelpful.

But all in all, our stay at the Muse was one of the highlights of our vacation. Helpful, courteous staff plus a clean, modern, spacious room equals a wonderful experience at the Muse.

We would definitely recommend it.

Great hotel for theater goers

from NancyCA
For non-stop theater goers, the Muse Hotel is great. Not only was the location ideal, but the service and accomodations were better than at other hotels where we have stayed in the Theatre District. Our room was quiet, clean, and tastefully decorated.

They also found us tickets to sold-out shows. In addition, the restaurant is very good.

For people who like small hotels, the Muse is ideal.

Great hotel

from A TripAdvisor Member
Stayed at the Muse while we were in town to see a show. (The location is perfect for the theatres!) We really enjoyed our stay.It's pricier than where we usually stay but since it was only for one night we didn't mind. It really depends on what you are looking for. If you're looking for a basic no-frills room you can obviously find something that is cheaper than the Muse. Likewise, if you're looking to splurge there are plentier of hotels that are fancier and more expensive. But the Muse offers a level of comfort that you can't get at the cheaper hotels, without the stuffy air of your typical pricey suite hotel.Here is what we found. We booked online (thru the Muse's own website- they guarantee to offer the lowest rate so don't waste time going through a middleman site!). I requested a balcony room for an additional fee. I called the day before to confirm our room, and was treated very pleasantly over the phone.When we arrived at the hotel we had to track down the valet, which took a few minutes, but we weren't in any hurry. The foyer is small but comfortable (much more comfortable than most hotels super-sized lobbies). The hotel's restaurant is just off the main entrance, and though we didn't dine there it looked quite nice. We really enjoyed the atmosphere of the hotel. It's got a sort of casual elegance, so whether you are dressed for a show, or in tees and sneakers for siteseeing, you'll feel very much at home here.The front desk was pleasant and helpful, though they were busy on their computers and phones most of the time, so like the valet it was decent service but I wouldn't call it exceptional. (note- they were primarily busy doubling as concierges... if you need them to get show tickets, limo, dinner reservations, etc just ask, they'll get it!) We were early, so the bellhop checked our bags so we could go have lunch awhile.Checking in was a breeze, and when we got to our room it was clean and comfortable. There was fresh ice in our ice bucket when we arrived. Mini bar available (for your ew from our balcony, but the balcony is HUGE with comfortable furniture. The room and bathroom were a decent size for NYC. Comfortable bed, comfortable furniture, hair drier, clothes iron, modem jack, large tv, desk, coffee maker, toiletries, bath robe, even cotton balls and swabs are provided. Good water pressure in the shower.We came back to our room to grab an umbrella after our show- a rainstorm had hit and we were headed out for a late dinner. The bellhop didn't like our single, tiny travel umbrella and insisted that we take two full size hotel umbrellas with us. Boy did they come in handy!We slept quite well - yes, there are some street noises and also some typical hotel sounds- but nothing unusual for NYC! We enjoyed the late checkout (noon....many hotels boot you out at 11am), bellhop stored our bags again while we grabbed some lunch. Valet had our car out front in about 10 minutes.We look forward to going back soon!

Top Local Tips for New York City

Get your tickets at TKTS Go across to the TKTS booths outside the marriott maquis in Times Square at 3pm you can get 50% reduction on all tickets. Be careful however on the location - no kidding sometimes you can be at the end of a row, one guy had that stage 6 inches from his chest. Alos dont worry about being in the gods on broadway - not as bad as London, the theatres are quite small and you can see from the balcony.Also a stay at the Muse has a good free wine reception -dont miss it

Pre-book your discounted Broadway Theatre Tickets I have spent many hours queuing in the TKTS line in Times Square. It can save you a lot of money, but can also be disappointing to find that the show you want is not available or sold out. You also waste a lot of your precious time in New York simply standing in line. Recently I found a fabulous website where you can book discounted tickets online with Telecharge and Ticketmaster. They may not be half price but you can still save $50 or more per ticket. You get to choose your seats, pick the tickets up at the theatre, and of course save hours of queuing.

Great Steaks & Drinks at Gallagaher's & Sardi's If your going to see "Jersey Boy" Gallagaher Steak House is right across the Street, make dinner reservations at 6pm for the 8pm show. Our waiter was great and they let you share so it's a great deal for dinner, especially if you trying to cut calories & cost. If your going to see "SpamaLot"


Other names for The Muse Hotel

  • new york city kimpton
  • muse hotel new york
  • muse hotel
  • kimpton new york city
  • Address: 130 West 46th Street - New York City - New York - 10036 - United States
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