The Library Hotel

, New York City, United States
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The Library Hotel

, New York City
4 star

Rooms: 60

299 Madison Avenue - New York City - New York - 10017 - United States Hotel Website | | 212-983-4500
1370 Traveller

Reviews - The Library Hotel

Historical Traveller Reviews of The Library Hotel

looks great but bad service and lots of noise

from A TripAdvisor Member
The room looked great but: the worst service ever and construction noise 24h every day. We got a special package that offered bubbly wine when we arrived; we never got that. We asked for wake-up calls but didn't receive them. Sheets were dirty (they said they had problems with the washing machines!). Shampoo, condidtioner bottles and toilet paper were not renewed!! we had to ask for them!!! And inquire if the construction noise has stopped before booking if you are still willing to risk it. We couldn't sleep for 4 nights.

Good but not Great

from JRWNy
Didn't quite live up to the expectations and hype. Nice, but there were only about 40 books in the room I was placed in. First room was not yet cleaned, to their credit they upgraded me although the 2nd room seemed identical to the first. Lots of street noise from Madison. Staff were very friendly and helpful.

Wonderfully Cute (but tiny rooms)

from A TripAdvisor Member
I stayed here for a night during March 2004. The room was lovely and super clean. Especially the bathroom, it was spotless. The problem was that it was so small, you could barely walk around the bed and there wasn't much room to put your luggage. The rooms are soooo tiny (and we even stayed in the Deluxe Room with a Queen bed). What I like about this hotel, though, and why I would recommend staying here, is defintely the terrace at the top of the hotel!!!! There is a little greenhouse leading to an outside terrace that is gorgeous. That, in addition to the free wine and cheese definitely sets the hotel apart from others. Those things were the only way that I validated spending that much money on a shoe-box of a room. Plus I found it to be better in the sense that the hotel is very intimate because of its size, which i enjoyed. I also have to add that I was slightly disappointed because when I made the reservation, the reservationist asked me if I wanted to request any particular rooms, as they all have their own themes. I did, but it seemed to be pointless, because I think they assign any room to you when you check in. My recommendations: (1) check out the website that they have --it has great pictures that really do reflect what it looks like, (2) definitely get a suite-sized room!! The Library Hotel has such charm and personality, but you want to spend the extra money for the space. If you like the non-commercial, intimate feel, stay here.

A slice of serenity!

from Succatash
This Hotel is a slice of serenity in the midst of the hustle and bustle of midtown. Step into the beautiful lobby and you feel immediately calmed and relaxed.
Our room, a junior suite with king bed, was warm, inviting, and beautifully appointed. There were plenty of wonderful books all varied on the theme of the room. The room was clean, neat and simply superb. The bathroom was exquisite.
All of the common rooms were also beautifully appointed, neat and inviting. The entire hotel is a calm oasis. The staff was superior - so incredibly helpful.
I know one commentor wrote that this is a place is cute and a place for families. Well, not really. Serene and charming yes, but "cute" - definitely not. Also, this hotel seems to be more of a place for adults, although I'm SURE that children would be fine here.
Overall, this place was wonderful and I would definitely go back.

An oasis of tranquility

from mondialraf
After a long day in the city there it is a pleasure to step into the serene Library Hotel. Especially the 14th floor lounges and terraces. A perfect place to decompress form hectic Manhattan.

The rooms are small but comfortable and well appointed. Service was very good. Book selection second to none and the room themes are a clever idea. Depending on the motif for your visit choose between the Erotic Literature, Romance or Astronomy rooms. We stayed in Health & Beauty.

It is a unique boutique property with a small above average restaurant on the ground floor and their offsite restaurant recommendations were very good and not the usual stuff.


Left a bit to be desired

from A TripAdvisor Member
I just came back from staying here this past week and frankly, I was a bit disappointed. They had told me a few nights before that the hotel wasn't full and that I shouldn't have a problem getting a room when I arrived early in the morning. That wasn't the case. They didn't have a room for me until 5 hours after I arrived and they said that since I had already "checked in" if I chose not to stay I would be charged for a night in the room. Nothing is worse than being in the city and having to walk around tired because your room isn't ready. The first queen room was the size of a closet and I demanded to move for $299 a night to another queen room, which turned out to be a bit larger, but to have two people stay in there one would have to stand in the bathroom or on top of the bed to walk around. The terrace was closed for 14 hours during both days that I was there and only open for the wine reception.
The linens were dirty, with other peoples hair and there was blood stains on the pillow cases! If I were you, I would either stay at the W properties on 39th street, or spring for $100 more and stay at the Plaza or the Four seasons. Travel channel, you steered me wrong!


from A TripAdvisor Member
Cute to the point of missing the point. I'm not looking to stay in cute when I travel to NYC. I prefer the feature needed to get my work done and home. The desk space is small and the bath amenities are hardly high-end (I'd have to bring my own, if I ever returned). Staff seemed limited and, overall, likely a better choice for the weekender and family.

Great Hotel but Cold!!

from pw1007
We travel to New York 2x a month and thought we'd like to stay at the Library Hotel since we saw the establishment on the Travel Channel. My girlfriends and I visited the hotel for a long weekend. However, it was a cold weekend and the heat was just not sufficient in the hotel.
Guests kept talking about the cold, we all wore our coats in the public rooms and froze in the bedrooms. People laughed each morning at the beautiful breakfast buffet about how they kept warm the night before.
Hotel didn't acknowledge there was a problem till the 2nd day. The lobby staff even joked about the cold. Not a funny joke to a guest paying the bill. Quite unprofessional. Finally the staff offered portable electric heaters to guests for their rooms. Everything else was perfect. Clean, beautiful, crisp and charming. However, I wouldn't go back because the management didn't handle the heat problem in a professional, honest manner.

Excellent choice

from Bekkiz
We recently stayed here for a long weekend trip to NYC. I had seen the hotel on the travel channel about a year ago, and had wanted to stay here ever since.

I was not dissapointed in my choice. The hotel, while pricy (what in NY isn't?), is well located, full of extras and simply a lot of fun. We had reserved a Queen Room, but upon arrival were told that we had been upgraded to a Junior Suite. That was very cool, and we were happy to have the extra room. We were in the Ancient Languages room. At first I was nervous, as it was on a corner over Madison, and the traffic could have been noisy, but it didn't bother us at all.

A few of our favorite things: free, in-room internet access; free bottled water in the room; breakfast was great; being a block from Grand Cental made getting around town super easy.

I would love to stay here again!

Greatly enjoyed

from LIFI
Early this year I took my, grown-up children, for their first visit to New York & we stayed at the Library hotel: very enjoyable, & and easy taxi ride to almost anywhere, ( $4- $8). Since then I have reccommended the hotel to several friends. We come from an academic background, and LOVED the floating 10,000 books; in our room & various public areas. I am an interior designer and loved the decor, especially the high standard of bathroom fittings, (marble/granite etc). These often fall short of desirability in hotels. Our suite was charmingly comfortable for two, tight for three; but standard of room service made it bearable for us all. Other guests told me of VERY small rooms, and looking at the fire floor plans I suspect that large people shouldn't go for the 'petite' rooms.

Breakfasts delightful, as are 'wine receptions', in the charming Reading Room, or on the Roof Terrace, ( from which there is a view of the Empire State Building).

We enjoyed the facilty of the Academy Award Winning Video Lbrary, (albeit with holes), and the Carry-Out menus for Chinese, Pizzas etc.
The on site restaurant we found great; both service & food, although a limited menu.

I could not complain of any of the staff. Some I found inordinately helpful, others more ,'Yo Man'. Most just ordinary. But definitely NO complaints.

I thoroughly enjoyed my stay, will return; and continue to suggest my friends visit.

Top Local Tips for New York City

Don't Be Scared of the Subway I often hear from travelers that they are intimidated by New York's Subway system. This should not be the case! Before visiting NYC, you should spend a few minutes studying the Subway map (available online at among other places). The map is actually done very logically and it's simple to read. The key is to ignore the color codes and concentrate on the letter and number designations given to the train lines. The colors, in reality, are just there to help delineate different line systems. However, as you'll see, the 4/5/6 lines (for example) are "green." This doesn't mean they all go the same places. They share many stops in common, but some of the lines are express/local (meaning certain stops are skipped on a certain train line) and some begin and terminate at different locations.

Excellent food, good price, great drinks - The Smith enjoy a great gourmet-American meal at the casual restaurant "The Smith"! In the East Village, 55 3rd Ave., between 10th and 11th Streets. REALLY great!

View from Brooklyn Bridge Take the subway to Brooklyn and then walk (pedestrian footpath) back over Brooklyn Bridge to Manhattan - the views are amazing. We were half way over (ish) when the sun was going down and the sunset was beautiful. Watch out for the cyclists though - the cycle track is alongside and they are a little agressive!


Other names for The Library Hotel

  • the library hotel
  • library hotel new york city
  • library hotel new york
  • library hotel
  • Address: 299 Madison Avenue - New York City - New York - 10017 - United States
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