The Kitano New York Hotel

, New York City, United States
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The Kitano New York Hotel

, New York City
4 star

Rooms: 167

66 Park Avenue - New York City - New York - 10016 - United States Hotel Website | | 212 885 7000
427 Traveller

Reviews - The Kitano New York Hotel

8/10
Zen on Park Ave
Submitted by: Mary Rife in 23/05/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Business Traveller
The Kitano is a very easy and relaxed hotel. Checkin is quiet and efficient, a few steps from the door. Lobby is comfortable and interesting with a great large sculpture of a dog by Botero. Great art around the hotel floors, rooms very Zen like with great beds and some a view of Park Ave. Small cocktail lounge on mezzanine with very friendly bar tenders, sushi hordeurves and a great view of park ave. Staff is dedicated to se4rvice.The restaurant has a super breakfast buffet, very good food and there is an authentic Japanese restaurant in the basement. Always able to get a cab immediately and the neighbourhood is very interesting to stroll around. It is an absolutely no hassle hotel, conveninet to uptown and downtown. Oh, and they have a piano player in the bar and a Japanese Jazz band on the weekends. My favourite New York hideaway.
7/10
Comfortable
Submitted by: John Byrd in 23/06/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
I stayed at this particular hotel out of convenience (wife's father was staying here on business). I found the hotel to be very comfortable and quiet. For the price, I would expect something closer to a 5-star. Nonetheless, if on business, I would stay here again.

Historical Traveller Reviews of The Kitano New York Hotel

Can do better

from A TripAdvisor Member
You can do much better in NY. I think this hotel is good for the business type, 1 or 2-night. Not for the romantic type.

Just got back from a 3-night stay at this hotel. It is a quiet / cold hotel in a relatively quiet portion of Park Ave. The room was simply too small and too simple. The bathroom is average. I would agree with a previous poster that the room is nothing more than a dorm with a marble bathroom.

I read in a previous post that the doorman were extremely helpful. That was not true in our experience. We saw 4 or 5 different doormen through our stay. They only opened the door if they needed to walk through it. They didn't even need to do this sometimes, because the doors were often left open (even when it was blowing freezing wind).

After figuring that attending the door was not in the "door"men's interests/duties, I asked a couple of them directions to some well known restaurants. Niether of them had a clue.

The "do not disturb" sign doesn't mean much at this hotel either. Instead of knocking on your door early morning, they'll call your room phone.

You can do much better in NY...

Perfect. Again.

from A TripAdvisor Member
I stayed in the Kitano for the second time from February 3-8 and just couldn't fault it. The previous time, last September, I really liked it, but like one of your previous reviewers, felt it was a little dull and rough around the edges. However, I too appreciated the quality of the furnishings on closer inspection and realised the "dullness" was probably better described as the Japanese way of not intruding.

Before I went, I spent countless hours cross-checking reviews on tripadvisor and other sites to get a real feel for some of the hotels I was considering staying in for a change and there was a recurring theme of bad service, technology not performing, noisy, shabby and small rooms (even in the 5 stars) and I didn't want to be disappointed by making the wrong choice. With the Kitano, I didn't.

I was welcomed like an old friend and felt completely at home. The bar is a more popular place than I had thought, particularly for business people and the jazz sessions are a great addition. I had received a response from the General Manager to my comment form from the previous visit, and this time, the robes and towels were brand new and sumptious.

It's not to everyone's taste: it's not cool and trendy, it doesn't have plasma screens, free high speed internet access, cookies at bedtime and heavenly beds, but it does ooze discreet quality, has fresh sheets and turndown service every day, is spotless and has a good minibar. You won't hear a sound in the large, reasonably-priced rooms and you will probably get a view of either the Empire State Building or the Chrysler Building, just a few (very safe) blocks away.

I can't compliment this hotel enough and will automatically book in again in another few weeks. They also thank you for staying with them and mean it; nice to know you're appreciated, isn't it?

Anyone can do better

from A TripAdvisor Member
Booked a 2 night stay at the Kitano and ended up cheking out early and rebooking at another hotel before midnight. Lobby is nice and it is all downhill from there. I was given an "upgrade" at check in which actually ended up being from a king bed to two doubles (less than ideal when traveling w/ spouse.) We checked out the king room and it was so small we decided to keep the upgrade. The rooms are clean, bathrooms are nice, but they are very blandly decorated and not well lit. I should have took the lack of in-room pictures on their website as a sign. Although the widows were sound proof, street noise was evedent as was the light peering through the roman shades. The beds are among the worst I have (tried to) slept in anywhere. If there is a bright spot, I will add that the staff was friendly and very accomodating. However, with all of the great places in NYC there is little reason to stay at the Kitano. Other reviewers mention that this was the nicest hotel they have stayed... Ithey must have VERY low expectations if this is their idea of a nice hotel. It is little more than dorm room with a marble bathroom.

Can do better in NYC

from odderie
The Kitano, while clean and quiet, was not a fabulous hotel by any means. The room I stayed in was tiny and unfortunately smelled a bit smoky despite the front desk's assurance that it was a non-smoking room. Additionally, while not impossibly far from "the sights," it can get a bit dark and quiet (read: dangerous?) if you're walking home at night. On the plus side, the bathroom was large (especially compared to the room size) and the Shiseido bath products are a classy choice. Also, the tea service makes a unique and personal touch.

Although my stay was okay overall, you can definitely do better in the competitive NYC hotel market.

Excellent hotel

from bowdenj
I stayed at this hotel Saturday, 12/25/04 - Friday 12/31/04.

Excellent location (only 4 blocks or so to Grand Central Station). Exceptionally quiet rooms - terrific soundproofing walls and windows. Small number of rooms/floor - something like 11? (I was on the 9th floor).

Rooms are a bit small but the bathrooms are huge (towel warmer is great) - huge mirrors and terrific lighting in the bathroom. Internet connection is fast but would have liked to have seen wireless Internet.

I unfortunately worked from 1000a - 900p everyday and didn't get a chance to eat at the hotel restaurant - but it looked impressive.

Extremely helpful doorman, front desk staff made the stay even more enjoyable.

Great hotel Great Price

from A TripAdvisor Member
Stayed at the hotel on Friday Dec 17.
Great hotel in a stunning Park Ave neigbourhood.
Got a super rate $210. Beautiful room with view of the Empire State Building. Quiet Quiet the sleep I have ever had in NYC.
Beautifully decorated room with all marble bathroom. Great valet & doorman service. When I returned late at night the entrance door was locked with a doorman on the other side, as soon as he saw me he opened the door. He asked me for my hotel card and asked my room # to double check. I appreciate this level of security, rarely seen even the best hotels. Next time I am in NYC it will be my stop.

Oasis of Calm

from A TripAdvisor Member
I stayed at the Kitano during the weekend of 25 and 26 September. The room was booked over the hotel's website at a special weekend rate of US$240++ per night for a King Superior Room.
The room was smaller than expected even though the staff assured me that it was 300 sq feet. I requested to view the other rooms, and for US$20 more, upgraded myself to a King Deluxe Room (330 sq ft). This was definitely more spacious, and was worth the upgrade. The bathroom was definitely more spacious, and this matters to me. The nice touch about the bathroom is that they have heated towel racks. And the best part of the room is the airpot which allows you to have unlimited supply of hot water for a nice cuppa tea. The only downside is the bed too much spring in it. I prefer my mattress to be more solid.
The hotel is incredibly serene and calm, and you would never get hordes of tourist crowds at the lobby. Hotel staff was very polite, and I tried out the Garden Cafe where the salad was extremely tasty, and was not crowded.
If you want to be near to the action, but be far from the madding crowd, the Kitano is a good choice. I have stayed at many other hotels in New York, and would certainly consider staying here again.

Weekend in NYC

from A TripAdvisor Member
My husband and I just returned from a weekend in NYC. We stayed at the Kitano. It was a perfect location for all that we wanted to do. The room was small (especially for $300 a night), but very clean. The bathroom was spacious. We would stay here again. I guess you just pay more for less in NYC.

My favorite New York hotel

from milepig
I submitted a review of the Kitano previously, but it seems to have disappeared, so I'm submitting this new review. I've stayed at the Kitano on many occasions, in a variety of rooms. My impression on the first visit was less than great, I left feeling underwhelmed. It was only after a couple more trips that I realized that was the point. The Kitano isn't big or flashy. Rather, it is an oasis in the middle of NYC. It takes awhile to realize that the hotel is exactly what it sets out to be - quiet, efficient without being in your face, friendly while staying out of your way. As someone else mentioned, my first impression of the rooms was that they could use some updating, it was only later that I realized they were pristine, just purposely plain. For example, it took me several trips to realize that the wallcovering in the hallways was a very elegant fabric - nothing calls attention to itself. The floors are cleverly laid out so that it is never more than a short walk to your room from the elevator. Hotel security isn't obvious, yet I have the impression that they are watching for problems. The bar, on the second floor overlooking Park Avenue, is one of my favorite NY spots. I still remember sitting at the window one winter evening watching people walking down Park Avenue in the snow, cabs pulling up, etc. A true city moment. I'm sorry to hear that some people felt less than welcome, I've never had that experience. Indeed, when I return they know my face, and have a record of the room I stayed in on the previous trip. The Japanese restaurant is great - avoid the western restaurant at the back of the first floor, entirely forgettable. I'm a walker, and can't imagine a better location for someone like me. It is walking distance to almost everyone you need to be, especially if your business takes you to midtown.

Great Value

from A TripAdvisor Member
I lived in New York for almost 20 years and had the opportunity to see/try many of New York's hotels during that time. I had eaten at the Kitano's restaurant and, when I got a great rate online, decided to stay at the hotel on a recent trip to NY. The decor in the room was slightly worn, though certainly less than New York's high traffic hotels (Hilton's Marriott's etc.). The room was very clean, and the bathroom was first rate. The staff was professional and helpful. My room was above their bar which had a jazz band playing. It was slightly audible in the room, though not a problem (and things like that do bother me). The band stopped playing around 11 PM. There was absolutely no noise from the street even though I was on the third floor of the hotel. The windows do open. I will definitely stay here again - its an above average hotel and you can get great rates online. I also intend to try the hotel 70 Park Ave which is across the street.

Top Local Tips for New York City

JFK to the hotel Use the Airport express bus, JFK to Grand Central, it stops at Park Ave and 41st St, less than 5 mins walk to the hotel, $27 return

taxi from airport if you just want to get off the plane and get to your hotel without finding the train or stopping at lots of hotels - we found new york the best aiport not to get ripped off. There is a set fare of $45 to any manhattan hotels which wasn't bad for a half hour odd drive and knew they couldnt rip you off.

Bubba Gump If you're in Time Square with teenagers and want good food good service and a lively atmosphere with lots of entertainment while waiting for a table (be prepared to wait , we did on a saturday night for 45mins) try the above. Lovely staff, not too expensive and surprisingly good food

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Other names for The Kitano New York Hotel

  • kitano new york city
  • kitano hotel new york city
  • Address: 66 Park Avenue - New York City - New York - 10016 - United States
Travel Library Traveller Rating?
8.0/10

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"Zen on Park Ave" - Mary Rife

"Comfortable" - John Byrd

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