The Kitano New York Hotel, New York City
Reviews - The Kitano New York Hotel
- Age Group: 60 +
- From: United States
- Traveller type: Business Traveller
- Age Group: 31 - 40
- From: United States
- Traveller type: Young Couple
Read 425 additional reviews of The Kitano New York Hotel at TripAdvisor.
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Historical Traveller Reviews of The Kitano New York Hotel
Can do betterfrom A TripAdvisor Member
Just got back from a 3-night stay at this hotel. It is a quiet / cold hotel in a relatively quiet portion of Park Ave. The room was simply too small and too simple. The bathroom is average. I would agree with a previous poster that the room is nothing more than a dorm with a marble bathroom.
I read in a previous post that the doorman were extremely helpful. That was not true in our experience. We saw 4 or 5 different doormen through our stay. They only opened the door if they needed to walk through it. They didn't even need to do this sometimes, because the doors were often left open (even when it was blowing freezing wind).
After figuring that attending the door was not in the "door"men's interests/duties, I asked a couple of them directions to some well known restaurants. Niether of them had a clue.
The "do not disturb" sign doesn't mean much at this hotel either. Instead of knocking on your door early morning, they'll call your room phone.
You can do much better in NY...
Perfect. Again.from A TripAdvisor Member
Before I went, I spent countless hours cross-checking reviews on tripadvisor and other sites to get a real feel for some of the hotels I was considering staying in for a change and there was a recurring theme of bad service, technology not performing, noisy, shabby and small rooms (even in the 5 stars) and I didn't want to be disappointed by making the wrong choice. With the Kitano, I didn't.
I was welcomed like an old friend and felt completely at home. The bar is a more popular place than I had thought, particularly for business people and the jazz sessions are a great addition. I had received a response from the General Manager to my comment form from the previous visit, and this time, the robes and towels were brand new and sumptious.
It's not to everyone's taste: it's not cool and trendy, it doesn't have plasma screens, free high speed internet access, cookies at bedtime and heavenly beds, but it does ooze discreet quality, has fresh sheets and turndown service every day, is spotless and has a good minibar. You won't hear a sound in the large, reasonably-priced rooms and you will probably get a view of either the Empire State Building or the Chrysler Building, just a few (very safe) blocks away.
I can't compliment this hotel enough and will automatically book in again in another few weeks. They also thank you for staying with them and mean it; nice to know you're appreciated, isn't it?
Anyone can do betterfrom A TripAdvisor Member
Can do better in NYCfrom odderie
Although my stay was okay overall, you can definitely do better in the competitive NYC hotel market.
Excellent hotelfrom bowdenj
Excellent location (only 4 blocks or so to Grand Central Station). Exceptionally quiet rooms - terrific soundproofing walls and windows. Small number of rooms/floor - something like 11? (I was on the 9th floor).
Rooms are a bit small but the bathrooms are huge (towel warmer is great) - huge mirrors and terrific lighting in the bathroom. Internet connection is fast but would have liked to have seen wireless Internet.
I unfortunately worked from 1000a - 900p everyday and didn't get a chance to eat at the hotel restaurant - but it looked impressive.
Extremely helpful doorman, front desk staff made the stay even more enjoyable.
Great hotel Great Pricefrom A TripAdvisor Member
Great hotel in a stunning Park Ave neigbourhood.
Got a super rate $210. Beautiful room with view of the Empire State Building. Quiet Quiet the sleep I have ever had in NYC.
Beautifully decorated room with all marble bathroom. Great valet & doorman service. When I returned late at night the entrance door was locked with a doorman on the other side, as soon as he saw me he opened the door. He asked me for my hotel card and asked my room # to double check. I appreciate this level of security, rarely seen even the best hotels. Next time I am in NYC it will be my stop.
Oasis of Calmfrom A TripAdvisor Member
The room was smaller than expected even though the staff assured me that it was 300 sq feet. I requested to view the other rooms, and for US$20 more, upgraded myself to a King Deluxe Room (330 sq ft). This was definitely more spacious, and was worth the upgrade. The bathroom was definitely more spacious, and this matters to me. The nice touch about the bathroom is that they have heated towel racks. And the best part of the room is the airpot which allows you to have unlimited supply of hot water for a nice cuppa tea. The only downside is the bed too much spring in it. I prefer my mattress to be more solid.
The hotel is incredibly serene and calm, and you would never get hordes of tourist crowds at the lobby. Hotel staff was very polite, and I tried out the Garden Cafe where the salad was extremely tasty, and was not crowded.
If you want to be near to the action, but be far from the madding crowd, the Kitano is a good choice. I have stayed at many other hotels in New York, and would certainly consider staying here again.
Weekend in NYCfrom A TripAdvisor Member
My favorite New York hotelfrom milepig
Great Valuefrom A TripAdvisor Member
Top Local Tips for New York City
JFK to the hotel Use the Airport express bus, JFK to Grand Central, it stops at Park Ave and 41st St, less than 5 mins walk to the hotel, $27 return
taxi from airport if you just want to get off the plane and get to your hotel without finding the train or stopping at lots of hotels - we found new york the best aiport not to get ripped off. There is a set fare of $45 to any manhattan hotels which wasn't bad for a half hour odd drive and knew they couldnt rip you off.
Bubba Gump If you're in Time Square with teenagers and want good food good service and a lively atmosphere with lots of entertainment while waiting for a table (be prepared to wait , we did on a saturday night for 45mins) try the above. Lovely staff, not too expensive and surprisingly good food
Other names for The Kitano New York Hotel
- kitano new york city
- kitano hotel new york city
- Address: 66 Park Avenue - New York City - New York - 10016 - United States
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