Well located and appointed venue and although it is not a low budget destination, it is well worth the money. The moment you step out of your car, you are treated as someone that matters. Everyone, from the doorman to the maids and the reception desk is friendly, attentive and caring. You truly feel looked after and the entire staff is attentive, responsive and very warm. The concierge has been extraordinary in getting us on short notice into three very "hard to get" restaurants. I used to stay at the Plaza (being renovated) the Peninsula or the Palace (both fuul) which explained our detour to the Benjamin. I will keep returning there for the people, and the unbelievable service
9 out of 9 readers found this review helpful
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My wife and I discovered the Benjamin when staying at the nearby W the year before. There is no comparison. The Benjamin preserves the Art Deco classic style of the midtown location, but the room was fitted with all the modern amenities of home: good stereo, bose clock radio, fax, dsl. Our room was ugraded so it was much larger than we ever would have expected from a city hotel...and it even had a balcony! On top of all of this...the people from the concierge, to the desk were really nice. You felt like you made friends with the staff. Best value in midtown, hope it stays this way. (one ot two tiny, minor critiques: the bar could be upgraded a little, the food at the bar was so, so..and there is a great space on the second floor that is totally underutilized. There should be an open wet bar for guests on that second floor lounge space, TV etc.)
12 out of 12 readers found this review helpful
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The Benjamin treats people well. The suites are roomy with all the amenities one would desire. Do not book through Hotels.com because they are inept. Book through the hotel directly for a reservation!
11 out of 11 readers found this review helpful
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