The Alex Hotel, New York City, United States

 

Popular Travel Destinations

Recently Reviewed Hotels Around New York City

  • Pennsylvania Hotel 401 7th Ave, New York City, New York 4.1/10 - 53 reviews Hotel Class 3 stars 1705 Rooms
  • Milford Plaza Hotel 270 West 45th Street, New York City, New York 5.4/10 - 24 reviews Hotel Class 3 stars 1300 Rooms
  • Edison Hotel 228 West 47th Street, New York City, New York 5.8/10 - 12 reviews Hotel Class 3 stars 900 Rooms
  • Millennium Broadway Hotel 145 West 44th Street Broadway, New York City, New York 8.3/10 - 7 reviews Hotel Class 4 stars 638 Rooms
  • Park Central New York Hotel 870 7th Avenue, New York City, New York 4.7/10 - 12 reviews Hotel Class 3 stars 935 Rooms
  • Hotel 41 at Times Square 206 West 41street, New York City, New York 8.2/10 - 6 reviews Hotel Class 4 stars 47 Rooms
  • Casablanca Hotel 147 West 43rd Street, New York City, New York 9.0/10 - 4 reviews Hotel Class 4 stars 42 Rooms
  • Salisbury Hotel 123 West 57th Street, New York City, New York 8.8/10 - 4 reviews Hotel Class 4 stars 204 Rooms
  • Westin New York at Times Square Hotel 270 West 43rd Street, New York City, New York 7.8/10 - 4 reviews Hotel Class 4 stars 863 Rooms
  • Sofitel Hotel 45 West 44th Street, New York City, New York 8.7/10 - 3 reviews Hotel Class 4 stars 398 Rooms
  • Belvedere Hotel 319 West 48th Street Manhattan, New York City, New York 5.2/10 - 5 reviews Hotel Class 3 stars 440 Rooms
  • Eastgate Tower Suites Hotel 222 East 39th Street, New York City, New York 7.7/10 - 3 reviews Hotel Class 4 stars 187 Rooms
  • Paramount Hotel 235 West 46th Street, New York City, New York 4.6/10 - 5 reviews Hotel Class 4 stars 608 Rooms
  • Renaissance Times Square Hotel 714 Seventh Avenue, New York City, New York 10/10 - 1 review Hotel Class 3 stars 305 Rooms
  • NYC Paramount Hotel 235 West 46th Street, New York City, New York 1.2/10 - 4 reviews Hotel Class 4 stars 328 Rooms

The Alex Hotel, New York City

Traveller Reviews

Rating

2.5/10
The Alex Hotel More Photos

Official Contact Details - The Alex Hotel

  • Address: 205 East 45 Street - New York City - New York - 10017 - United States
  • Phone: 2128675100
  • Email:
  • URL: http://www.thealexhotel.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 203

"I came to the Alex hotel with my wife to meet my old friend. The receptionist asked for ID's, but..."

"The Alex Hotel is far from serene according to one Hotel Book description. Loud, noisy,..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - The Alex Hotel

4 reviews (Showing 1 - 4)
Review this Hotel

Rating:

1/10
Worst customer service ever!
Submitted by: AlexFox in 04/09/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
I came to the Alex hotel with my wife to meet my old friend. The receptionist asked for ID's, but my wife forgot her wallet home. The receptionist named "Lisa Marie" was rude and nasty. She talked like she was a police officer and we've been arrested. She didnt even let us call to my friends' room and talk to him. We're not allowed to go up and forced to leave. Besides, the hotel is far from its "nice & cosy" description on-line and in the books. It's dirty and the lobby is sooo small you wont be able to find a space to put your suicase.
 
Was this review helpful? Yes - No

Rating:

2/10
Noisy at Odd Hours in the Night
Submitted by: Tim in 11/09/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Business Traveller
The Alex Hotel is far from serene according to one Hotel Book description. Loud, noisy, demolition trucks have plagued my experience each of the 3 times I stayed there. Even though New York City is not known for being quiet, I would expect better from a hotel. If you are looking for a more "serene" place and don't want to make a gamble, try the some of the larger hotels in New York, where noise pollution is minimal.
 
Was this review helpful? Yes - No

Rating:

5/10
Not 4 star service!
Submitted by: Deirdre in 06/08/05
  • Age Group:
  • From:
  • Traveller type:
I stayed in the alex for 2 nights in June 2005. I enjoyed my stay right up to the point of leaving. I left my bags at the hotel during the day and came back to collect them at 6pm. At this point I indicated that I would like to change my clothes for a transatlantic flight that evening. I was told that I could not change them, and was informed I could freshen up in the Airport!!- it was hotel policy and the guy on the desk indicated he could do absolutely nothing about it. I was very surprised by this - surely this is not 4 star service. The whole experience dampened my enjoyment of the weekend and left me very annoyed.
 
Was this review helpful? Yes - No

Rating:

2/10
New and grossly disorganised
Submitted by: A Travel Library User in 05/21/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Weekend Breaker
We stayed at The Alex on New Years Eve for a romantic getaway. The room was enormous and the furnishings lovely but the stay was anything but great. They had trouble finding our reservation, we woke up to someone (a neighbour presumably) having vomited outside of our door, and when we left the next morning, it took forever to check out. We accidentally left our CD case in the room, so called the next day to ask for it, and they kept telling us to call back as no one was available to help. We did eventually get it back after several phone calls but the staff were not at all courteous.
 
Was this review helpful? Yes - No

Want to see more hotels? View all hotels in New York City

(hotels)loading

Thank you for your review of the The Alex Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the The Alex Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading