St. Regis Hotel

, New York City, United States
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St. Regis Hotel

, New York City

Rooms: 363

2 E 55th St at 5th Ave - New York City - New York - 10022 - United States 212/753-4500
254 Traveller

Reviews - St. Regis Hotel

7/10
Wonderful for NY City
Submitted by: Lesley M in 10/05/05
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Young Couple
This was a charming little hotel. It was like a very classic and tailored, yet slightly shabby suit. Lovely. The best aspects were the enormous terrace we had from our room, overlooking Central Park and 5th avenue. Just one terrace above ours was the suite where Cary Grant lived and where Elvis and the Beatles stayed! The plastic turf was slightly old and the bedspread was darned where a hole had been. The bathroom was small but gorgeous -- all marble. I'd highly recommend this little hotel given it's charm and it's decent price in a very expensive town.

Historical Traveller Reviews of St. Regis Hotel

Trust this snob..there is no place better.

from samiaminla
I have never been more compelled to write a hotel review in my life! I am going to keep it short and simple. This was one of the best hotel stays of my life, and you can bet I have had a few and at some very special hotels. I recently stayed at the St Regis for 9 nights on business, each day got better and better and I was actually sad to leave. It felt like home to me. The staff was unbelievable and the service second to none. The gym was small but great. My room was simply excellent. Very high ceilings, gorgeous furnishings, a fabulous chandelier,walk-in closet, shower was amazing, towels soft and inviting and it had a very nice bed. The concierge went above and beyond and was very knowledgable. Yes, the food was expensive as one might expect, but it always is at a hotel like this, besides it was delicious.
Stay here with my highest recommendation. I will make it my new home on all subsequent trips to NY.

If you want to be be pampered, stay at the St. Regis

from A TripAdvisor Member
As a treat for our 20th anniversary, my husband and I stayed at the St. Regis in NYC. I upgraded to a butler room for some extra spoiling, and we were not disappointed. The room was lovely, quiet and comfortable. The only negative I can remember, is that I think the towels were a little too old to be considered soft & fluffy. They were OK. Fresh fruit and regular bottled water or sparkling water were available. Because I let them know we were celebrating an anniversary, chocolate covered strawberries & a half bottle of wine were delivered compliments of the St. Regis. I haven't stayed at other 5-star hotels in NYC, so I cannot compare my stay with other 5-star hotels in NYC. I did enjoy the butler service for major spoiling! You cannot beat the location of the St. Regis, especially if you want to go shopping or visit art galleries & museums. We had drinks and a light dinner at the bar. The food was fair. I enjoyed the mural by Maxfield Parish. All in all, I enjoyed our stay, and it met or exceeded my expectations.

Simply the best - 5 dots are not enough

from A TripAdvisor Member
We have just spent the most amazing 3 days at the St Regis for my wife’s 40th Birthday. I think it would be far to say that we are reasonably seasoned travelers and have stayed at some of the best hotels in the world, but none of them come to close to the level of service we experienced at the St Regis.

I think every hotel you stay in there is always something you could say wasn’t up to scratch, but it won’t be worth complaining about because it is so insignificant. If you go to the St Regis you will have a funning feeling that you can’t put your finger on because it takes a while to work out that everything in the hotel is done to perfection.

Every member of staff is one step ahead of your every move without been intrusive and you are always greeted with a smile. Breakfast was wonderful, room service was divine and the spa was out of this world. The butler was excellent, even with making tea at 5.30am (jet lag) and chambermaids made sure everything was spotless in the most amazing bedroom. Finally, afternoon tea to die for.

If you want the best and to experience something no other hotel has very achieved, for us anyway, then splash out and go to the St Regis.

Top Quality!

from A TripAdvisor Member
Well, where to start? ive stayed there 3 times and loved it, i met will smith there too. top quality butlers, rooms, service, etc etc

t Stay anywhere else

from A TripAdvisor Member
I go to New York 4 or 5 times a year- and I always stay at the St. Regis on 5th and 55th. I've stayed at the Mark, the Regency, the Plaza, and the four seasons. The St. Regis is by far the most luxurious and wonderful out of all of them. The service is outstanding- they get to know you on a personal level, they anticipate your needs, and cater to your every demand. Every room has a butler on call 24 hours a day. The rooms are amazing... even the standard rooms. They have high ceilings, large closets and bathrooms. The suites are huge- they have a foyer... two full bathrooms... large living rooms... dressing rooms... its just amazing. The beds are heavenly... they are hard to get out of! They will do anything to make you happy- I was once coming back from a club and called from a cab and asked them to have a bottle of grey goose and cranberry... and a pack of cigarettes waiting. Everything was already in my room- all set up. It is a fabulous hotel... and I would recommend staying there- of course it is more expensive than most hotels- but its worth it. I just stayed in a W hotel the other weekend because everything was all booked- and compared to the st. regis it was a dump...

Near the top...

from eskzoo
Great hotel, great location and a great big bill. Accoms were fantastic, beautiful rooms and all that you would expect for the price.

Concierge is definitely used to the high rollers as they quoted us $1,000 per ticket to see the Stones and MSG - needless to say we were able to get better deals without much headaches. Other small concierge issues but if you are a usual visitor to NY it shouldn't be a problem to find what you need in the city.

Great bar.

Confusion meets Luxury

from VuittonLover
First for the Positives:
-Very nice and descriptive web page.
-Adequate selection of accomodations and competitve and corressponding prices.
-Courteous front desk and lobby personnel.
-Beautiful and awe inspiring room furnishings.
-Superb location

Negatives:
Well, I can't really put the negatives in bullet form but I can state them properly in a paragraph. Everything seemed to me going very nicely until they confused my reservation. I initially booked a Deluxe King room in the Taste of Luxury package for around $650 a night, and the fourth night I was told would be free. But when I called to re-confirm they rudely stated that I was mistaken and that the fourth night was not free. This really ticked me off, so I faxed a copy of the rate details of the room over to the Executive Offices of the hotel, in this fax it showed them that the fourth night was in fact free. So then within 20 hours the Executive assistant Ms. Kim, called me to tell me that they will gladly honor my rate. Then the next day I called to re-confirm my reservation and was told very rudely again that my reservation had been canceled and that I had to wait until the morning to call back and re book. Then I called the Preffered guest reservation line and confromted them with my problem and was told that my reservation was NOT cancelled. So from there I told her that I needed proper compensation and was again instructed to contact Customer service in the morning.

After this fiasco I must say that I enjoyed the trip except for the parts before my checking in to the hotel. The rates are reasonably priced for what you get except make sure you check on you reservation every so often and print out the rate details of your reservation. Overall pretty good!

butlers

from Comparsita
I last stayed at the St Regis nearly 10 years ago, and returned last month (November 2004). The best thing about it is its midtown location, close to Central Park & 5th Ave. stores. Our room was luxurious as you would expect at those prices and the bed extremely comfortable. The butler on your floor brings complimentary tea/coffee and there are 2 complimentary clothes items pressed per person. They even provided decaffeinated tea at 4.30 a.m. when we were wide awake with jet lag. (What is the protocol with these butlers - is one supposed to tip them every time?) However, I was disappointed with the public rooms; in particular, there was no comfortable place to have coffee. We had invited someone to join us for coffee and were directed to a table in the dining room where we had not long before eaten breakfast. I inquired about the bar and they said it would be possible to bring the coffee through there, but on inspection, the bar area was dark & uninviting so we stayed in the dining room.
We were leaving New York on a evening flight from La Guardia and I requested a late check out. This presented a problem until I offered to pay for half a day, when the problem disappeared. I think that hotels are entitled to expect payment for use of the room in such circumstances, especially at busy times (this wasn't such a time) but I do think that if they are being paid, then a hotel of this standard ought to service the room and they did not. (Especially as twice daily service is included in the full day rate - so surely one room service should be included for half a day)

The St. Regis was Awesome!

from RenziMalaysee
We stayed at the St. Regis in mid October for my birthday. I had notified the front desk that we were arriving early in the morning and were hoping to get an early check in (flew from LA to NYC on a red-eye). Unfortunately the room was not available but the front desk staff were very nice and even wished me a happy birthday. They took my cell phone number and promised to call when the room was available but did not hear back. Later in the afternoon, after walking to central park and the Met, we arrived back at the hotel around 3 p.m. - they had upgraded our room to an astor suite on the top floor (i have platinum starwood status) - the front desk agent took us up to the room. The suite was very nice - formal type furniture. Bed was comfortable and the rooms were very clean. The only gripe was that the TV's are a bit small.

On my birthday, the hotel manager had a 1/2 bottle of Taittinger champagne delivered to the room. It was a great surprise and showed how great the service had been. We utilized the butler service a few times - for ice and wine glasses and for shoe shine service. Do be wary though of dining - breakfast for 2 can be about $90.

Excellent stay. The pictures on the web make the hotel look much bigger than it actually is. Perfect location - easy walk to 5th ave shopping and many dining locations are close by. Would definitely stay here again.

Being in oasis

from AndreyBY
I stayed in St Regis in September 2004, actually for the second time. As always, great room, great service. The hotel was very busy at that time, but the service was still very quick. The more impressive was the check-out. Despite quite a limited space at reception and many people, they dealt with the guests very fast. I was a bit late for the plane and thus nervous, but they saved me some nerves.

Because the hotel was fully booked I did not receive an upgrade (though I am gold SPG member) and the room was a bit dark and had interior view. But still the deluxe room I stayed was like in a palace.

To those who say it's pricy, I can tell that their rates are fully consistent with other best New York hotels. And although this time I stayed almost at full rate, last year I received a very good discount.

I will certainly come back to this hotel. Staying there is like being in oasis in the middle of a noisy and busy city.

Top Local Tips for New York City

Discounts If you are an overseas visitor, go to Visitor Services at various large stores, like Macys for an addtional 11% off their prices.

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Other names for St. Regis Hotel

  • st regis new york city
  • st regis hotel new york
  • new york city st regis
  • Address: 2 E 55th St at 5th Ave - New York City - New York - 10022 - United States
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