Signature Suites West Village Hotel

, New York City, United States
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Signature Suites West Village Hotel

, New York City

Rooms: 8

55 Morton Street - New York City - New York - 10014 - United States 212-475-4756
23 Traveller

Reviews - Signature Suites West Village Hotel

Terrible And Dirty
Submitted by: Charles in 03/11/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
This was a totally over-hyped hotel. I understood this is an "apartment-type" hotel without a desk clerk. However the key was not left where promised so I was locked out. I called and was required to go several blocks away, in a rainstorm (no taxis around) with my luggage to get the key. Then walk back, to find a room with broken windows leaking water, a filthy bathroom, broken TV and torn linens. The room was just over the street so the broken window of course also meant I would have a security issue leaving my bags, computer etc unattended.

After 30 minutes on the phone I was offered a room at the "main hotel" on Bleeker where I had just been for the key. That hotel was presented to me as full until I made clear I would call the New York City Dept of Consumer affairs where suddenly a room appeared. They agreed to hold it if I ran back to the hotel since the woman on the phone wanted to close up the office and leave. I was given a large cleaner room. The bed had a broken leg, and therefore tilted but by then it was late in the evening and I stayed. No compensation was offered since I was told I got a great deal by being given the larger room.

I would not recommend these "Signature" hotels to anyone

Top Local Tips for New York City

Bleeker Street Rules! Magnolia Bakery's cupcakes & John's Pizza, all I have to say. Oh yeah, tons of great shopping!

Bleeker Street Rules! Go to Bleeker and make a trip to Magnolia Bakery for a cupcake and John's Pizza while doing some amazing boutique shopping.

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